Casa de São Lourenço - Burel Panorama Hotel - member of Relais & Châteaux

Hotels
9.6 (419 reviews)
Estrada Nacional 232, km49 , Manteigas , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Hospitality
Food Quality
Cons:
Parking limitations
Incidents reported

Categories

Cleanliness
9.41
Impeccable cleanliness mentioned across several reviews.
Service
9.99
Staff were highly praised for their attentiveness and professionalism.
Location
9.42
Location is implied to be great for a luxury hotel.
Room Quality
9.87
Beautifully designed rooms with excellent comfort.
Amenities
9.4
Spa and pool facilities received positive remarks.
Value for Money
9.36
Reviewers felt the experience justified their spending.
Food and Beverage
9.41
Meals were described as divine and exceeded expectations.
Overall Experience
9.98
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:20

Property Description

Luxurious Mountain Retreat

Spectacular Mountain Views
Indulge in breathtaking mountain views from select rooms featuring balconies. Each room is equipped with modern amenities, including a flat-screen TV and complimentary toiletries.

Wellness Oasis
Relax and rejuvenate in our wellness area, complete with an indoor pool, sauna, and hammam. Unwind after a day of exploration in the tranquil setting of Casa de São Lourenço.

Multilingual Hospitality
Our dedicated staff, fluent in English, Spanish, French, and Portuguese, is ready to cater to your every need. From local recommendations to room service, we ensure a seamless and enjoyable stay.

Experience the epitome of luxury at Casa de São Lourenço - Burel Mountain Hotels. Book now for an unforgettable mountain getaway.

Important information:

Please note that the swimming pool is open from 8:00 to 20:00. Babies can only use the swimming pool with an appropriate diaper. After 18:00, the swimming pool may only be used by adults.

Please note that the wellness area may only be accessed by adults. The Spa is open from 10 to 20:00.

Please note that the name on the credit card used to make the reservation must match the name in the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 60 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 60 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 90 per person per night when using an existing bed.
    Children from 4 years old to 16 years old stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 419 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
J
José Carlos couple pt
8
Pros:

De tudo, o quarto, tudo de acordo com as 5 estrelas, o jantar ótimo e o serviço a condizer.

Cons:

De terem cobrado o envio do fato de banho que ficou esquecido, um hotel de 5 estrelas tem a obrigação de oferecer esse envio como cortesia para com o cliente.
Cobraram 20€ e perderam clientes por esse valor

2026-01-24 via Nuitee
N
Natacha couple fr
10
Très bel hôtel où tout est fait pour qu’on s’y sente bien . Chambre très propre,restaurant excellent. Personnel très acc
Pros:

L’endroit est magnifique
L’hôtel est chaleureux - chambre propre
Spa
Petit déjeuner au top
Personnel très sympathique

Cons:

Jacuzzi extérieur d’un côté en panne

2026-01-22 via Nuitee
C
Catarina couple pt
9
2026-01-19 via Nuitee
H
Heiko couple de
10
2026-01-19 via Nuitee
R
Rik couple ca
10
Pros:

Uitzicht en het voortreffelijke ontbijt

2026-01-19 via Nuitee
J
joão couple pt
6
Pros:

Simpatia dos Funcionários

Cons:

Lavatório dentro do quarto, barulho do chão ao pisar .

2026-01-14 via Nuitee
N
Nuno Luís couple se
9
2026-01-06 via Nuitee
S
Susana couple pt
10
2025-12-30 via Nuitee
M
monica couple br
10
Já estamos com saudades mesmo antes de partir!
Pros:

O melhor do hotel é a atenção e carinho dos funcionários!! As refeições são divinas, em ambientes requintados e finos muito bem tratados!

Cons:

Nada nos foi percebido que modificaríamos.

2025-12-28 via Nuitee
F
FERNANDO couple es
10
2025-12-23 via Nuitee
J
João couple pt
10
Pros:

Tudo sem exceção

2025-12-22 via Nuitee
J
José couple pt
10
Fabuloso
Pros:

Tudo excelente.
os funcionários,a comida,as comodidades...tudo sem excepção......Valeu bem a pena.

Cons:

Faz falta um estacionamento coberto para proteger as viaturas da neve e assim facilitar o acesso as mesmas na época de inverno.

2025-12-21 via Nuitee
M
Maria Helena couple pt
10
2025-12-18 via Nuitee
A
Aleksandra family_with_children ua
10
2025-12-17 via Nuitee
K
Karla couple br
10
Pros:

Estadia perfeita! Com certeza voltaremos.

Cons:

Absolutamente tudo perfeito

2025-12-17 via Nuitee
J
José couple pt
10
Estadia Excecional
2025-12-11 via Nuitee
E
Emma couple pt
9
very good
Pros:

spa, sauna, massage, stuff

Cons:

restaurant

2025-12-11 via Nuitee
M
Mário couple pt
10
2025-12-09 via Nuitee
J
José Augusto Gandarela Vasques De Melo couple pt
10
Pros:

Do serviço em geral, mas especialmente o serviço do restaurante.

Cons:

Nada.

2025-12-08 via Nuitee
H
Hugo couple pt
10
2025-12-07 via Nuitee