Casa de São Lourenço - Burel Panorama Hotel - member of Relais & Châteaux

Hotels
9.6 (456 reviews)
Estrada Nacional 232, km49 , Manteigas , PT
+351 275 249 730

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Hospitality
Food Quality
Cons:
Parking limitations
Incidents reported

Categories

Cleanliness
9.41
Impeccable cleanliness mentioned across several reviews.
Service
9.99
Staff were highly praised for their attentiveness and professionalism.
Location
9.42
Location is implied to be great for a luxury hotel.
Room Quality
9.87
Beautifully designed rooms with excellent comfort.
Amenities
9.4
Spa and pool facilities received positive remarks.
Value for Money
9.36
Reviewers felt the experience justified their spending.
Food and Beverage
9.41
Meals were described as divine and exceeded expectations.
Overall Experience
9.98
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:20

Property Description

Luxurious Mountain Retreat

Spectacular Mountain Views
Indulge in breathtaking mountain views from select rooms featuring balconies. Each room is equipped with modern amenities, including a flat-screen TV and complimentary toiletries.

Wellness Oasis
Relax and rejuvenate in our wellness area, complete with an indoor pool, sauna, and hammam. Unwind after a day of exploration in the tranquil setting of Casa de São Lourenço.

Multilingual Hospitality
Our dedicated staff, fluent in English, Spanish, French, and Portuguese, is ready to cater to your every need. From local recommendations to room service, we ensure a seamless and enjoyable stay.

Experience the epitome of luxury at Casa de São Lourenço - Burel Mountain Hotels. Book now for an unforgettable mountain getaway.

Important information:

Please note that the swimming pool is open from 8:00 to 20:00. Babies can only use the swimming pool with an appropriate diaper. After 18:00, the swimming pool may only be used by adults.

Please note that the wellness area may only be accessed by adults. The Spa is open from 10 to 20:00.

Please note that the name on the credit card used to make the reservation must match the name in the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 456 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
H
Henrik Hovmark Eriksen • couple • dk
8
2026-11-01 • via Nuitee
M
Miguel • couple • br
10
Muito agradável, serviço excelente
Pros:

Gostei bastante, muito satisfeito

Cons:

Poderia ter uma mesa no quarto para usar o lap top

2026-10-24 • via Nuitee
M
Monta Boukrain • extended_group • de
10
More Than a Hotel, an Unforgettable Experience ❤️
Pros:

This hotel is not just a place to stay; it is truly an experience to remember. From the moment you arrive, you can feel the professionalism, care, and generosity of the team. The staff are attentive even before your arrival, making sure your requests are considered and doing their best to ensure you leave as a satisfied guest.

My advice to future guests is simple: if you have any requests, don't hesitate to ask politely and communicate with the team. You will find people who genuinely try their best to help and make your stay special.

The restaurant, with its beautiful views, and the spa services are both excellent and add so much to the overall experience.

I also noticed some comments about certain breakfast options being available at an additional cost. Personally, I see this as a positive approach. It helps reduce food waste, and some dishes require special preparation by a chef, so it makes sense that they may come at an extra cost. Besides, the complimentary breakfast options are already satisfying and offer plenty to enjoy.

The snack time is also very fair and well respected, which is another thoughtful touch that makes guests feel valued.

One small reminder: the staff are human, too, and despite their dedication, they may occasionally forget something. Don't hesitate to communicate your needs with them. You will often discover just how generous, kind, and willing to help they are.

A heartfelt thank you to every member of the team for your professionalism, kindness, and generosity. You all contributed to making my stay truly unforgettable. It's the people who make the difference, and you certainly made this place feel like much more than a hotel.

I am leaving with wonderful memories and sincere gratitude. Keep up the excellent work, and thank you for everything! ❤️

2026-10-19 • via Nuitee
L
Lesley • couple • us
10
We loved every part of our stay.
Pros:

Breakfast was delicious. Shared facilities were exceptional (pool, sauna, restaurant). Staff were all helpful and friendly. The tour of the Burel Factory was a huge added bonus.

Cons:

I am vegetarian, I do not eat meat or fish. Some of the food options on the restaurant menu were listed in a way that they appeared to be vegetarian but when the food arrived there was meat (bread basket included traditional bread with ham, and a side of rice&beans had ham in it). I think food descriptions on the menu could be more clear for that kind of thing.

2026-10-16 • via Nuitee
M
Michael • couple • de
10
2026-09-17 • via Nuitee
J
Jose • couple • nl
9
Dit hotel geeft je een geweldig vakantiegevoel
Pros:

De ligging, vriendelijk personeel, goede bedden, diversiteit ontbijt, diner en wijn was goed, massage was voortreffelijk.

Cons:

Niets

2026-09-16 • via Nuitee
D
Daniel • couple • ch
10
Sehr schöner Aufenthalt bei gutem Essen mit freundlichem Personal.
Pros:

Sehr schönes Hotel und Hotelzimmer. Nette Bedienung, guter Sommelier und gutes Essen.
Super Ausgangspunkt für schöne Wanderungen.
Massage war wunderbar.

Cons:

Diese Leistungen haben natürlich seinen Preis.

2026-09-14 • via Nuitee
V
Veronica • couple • br
9
Ótima estadia
Pros:

Café da manhã e spa

Cons:

Tamanho do banheiro

2026-08-31 • via Nuitee
R
Robert • solo_traveller • gb
9
A classic boutique hotel where they do not put a foot wrong at any stage.
Pros:

Stunning mountain top location.
Limited number of rooms (20).
Staff highly trained, polite, courteous at all times. Cannot do enough for you and fulfill every request put in front of them.
Spa, top notch. Everything about it, tubs, sauna, steam room, pool - all functioning beautifully and very tastefully appointed.
Food excellent. Breakfast 10/10. Top quality offering all round. Cerials the most interesting and high quality. Dinner, superb!

Cons:

Can’t think of anything!

2026-08-30 • via Nuitee
O
Odette • family_with_children • fr
10
2026-08-29 • via Nuitee
C
Carina • couple • pt
10
Pros:

Tudo

2026-08-26 • via Nuitee
G
Guillermo • couple • es
10
2026-08-25 • via Nuitee
J
João Gabriel R. • solo_traveller • pt
10
2026-08-23 • via Nuitee
H
Hélène • couple • fr
7
2026-08-22 • via Nuitee
S
suzanne • couple • fr
9
2026-08-16 • via Nuitee
M
Margherita • couple • be
10
If you can’t go there you lose the time of your life
Pros:

Breathtaking ! We adored every moment.

Cons:

Nothing

2026-08-07 • via Nuitee
M
Marie • couple • lu
10
Je reviendrais , sûr
Pros:

La gentillesse du personnel mais un cadre idilique , tout le monde au petits soins avec nous . Le dîner extraordinaire et le petit déjeuner fabuleux .. tout était parfait

Cons:

Rien

2026-08-03 • via Nuitee
M
Marie • couple • lu
10
Un calme et une douceur incroyable
Pros:

Super .. très calme et tout le monde aux petits soins

Cons:

Rien

2026-08-03 • via Nuitee
T
Tiago • couple • pt
10
Pros:

Maravilhoso
Tranquilidade, conforto e gastronomia
Soberbo
Voltaremos

2026-08-02 • via Nuitee
A
Arjen • family_with_children • nl
10
Pros:

Alles in dit hotel was perfect. Van aardig personeel, mooie kamers, prachtig uitzicht tot heerlijk zwembad.

2026-07-25 • via Nuitee