Hotel Alibaba Mumbai

Hotels
•
Independent
6 (3 reviews)
1st floor, Annapurna CHSL, off new link road,oshiwara, Mumbai, MH, 400102 , Mumbai , IN
91-9004664804

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Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free reception
Parking (limited spaces)
Free self parking

Review Highlights

Cons:
Unprofessional staff
Privacy concerns due to shared rooms
Poor cleanliness standards
Unexpected Wi-Fi requirements

Categories

Cleanliness
2
Guests were dissatisfied with the cleanliness, citing unkempt rooms and subpar conditions.
Service
3
Guests criticized the unprofessional demeanor of the staff and unexpected requirements like surrendering passports for Wi-Fi.
Location
5
No specific feedback mentioned about the location.
Room Quality
2
Guests were unhappy with sharing rooms with other guests and lack of privacy due to flimsy curtains.
Amenities
5
No specific feedback mentioned about the amenities.
Value for Money
5
No specific feedback mentioned about value for money.
Food and Beverage
5
No specific feedback mentioned about food and beverage.
Overall Experience
2.3
Overall experiences were negative, with guests doubting the reliability of accommodations booked through Expedia.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 11:44

Property Description

Exceptional Dining Experience - Enjoy a meal at the hotel restaurant or opt for 24-hour room service for a delicious meal any time of day.

Convenient Amenities - The hotel offers a business center, laundry facilities, and complimentary coffee/tea in a common area for guests' convenience.

Central Location - Stay at Hotel Alibaba Mumbai for easy access to key attractions like Infinity Mall, Juhu Beach, and more, offering you the perfect base to explore Mumbai.

To experience comfort, convenience, and great service during your stay in Mumbai, book your room at Hotel Alibaba now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6
Based on 3 reviews
Cleanliness: 2
Service: 3
Location: 5
Room Quality: 2
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 2.3
D
Diamond
2
Pros:

My experience with the hotel I booked through Expedia was profoundly disappointing due to a range of issues that underscore a lack of professionalism.

Upon entering my room, I was surprised to find myself sharing the space with another guest, separated only by a flimsy curtain, which significantly compromised my sense of privacy. Furthermore, the cleanliness of the room was subpar, presenting an unkempt environment that was unacceptable for any accommodation.

In my attempt to access the hotel’s Wi-Fi—crucial for finding alternative lodging—I encountered an unusual requirement: I had to surrender my passport in exchange for the Wi-Fi credentials. This unexpected stipulation was perplexing and unprecedented in my experience with hotel services, which typically offer internet access without such conditions.

Ultimately, I chose to relocate to a different hotel rather than waste time pursuing a refund. The unprofessional demeanor of the staff reinforced my decision. Overall, this experience has led me to doubt the reliability of accommodations booked through Expedia, particularly regarding cleanliness and customer service standards.

2025-03-10 • via Nuitee
V
Verified traveler
6
Pros:

I was not able to attend

2024-01-24 • via Nuitee
S
Sandeep
10
Pros:

Wonderful stay at this Hotel, I refer to everyone.

2019-05-31 • via Nuitee