Citadines Bay City Manila

Hotels
•
Citadines
8.7 (1279 reviews)
Diosdado Macapagal Boulevard corner Coral Way , Manila , ph

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Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Spacious rooms
Cons:
Dust in the room
Pool closed
Staff attention issues

Categories

Cleanliness
8.24
A lot of dust in the room; some reports of odors in the hallway and room.
Service
9.01
Most staff were helpful and accommodating, but some instances of poor attention reported.
Location
9.25
Convenient location near SMX and accessible to malls and restaurants.
Room Quality
8.7
Accommodation was clean and spacious, although some issues with maintenance reported.
Amenities
8.23
General amenities are good, but some facilities like the pool were closed during stay.
Value for Money
8.99
Competitive prices for the quality of service and facilities provided.
Food and Beverage
8.43
Breakfast variety was decent; some comments on limited selections.
Overall Experience
8.71
Overall positive experiences with some grounds for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:29

Property Description

Experience the vibrant charm of Manila at Citadines Bay City Manila, where comfort meets convenience in a stunning urban oasis.

Luxurious Accommodations
Indulge in our air-conditioned rooms featuring modern amenities including a flat-screen TV, microwave, and private bathrooms. Enjoy breathtaking city views while unwinding in your personal haven.

Exceptional Dining & Leisure
Savor delightful culinary options at our restaurant or unwind with a drink at the bar. Dive into our outdoor swimming pool, or relax in our beautiful garden, ensuring your stay is rejuvenating and enjoyable.

Prime Location
Located just 600 meters from the Mall of Asia Arena, and close to popular attractions like the SMX Convention Center and the amusement park, you're perfectly positioned to explore the best of what Manila has to offer.

Don’t miss your chance to experience exceptional hospitality—book your stay at Citadines Bay City Manila today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 1,650 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1279 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.99
Food and Beverage: 8.43
Overall Experience: 8.71
N
Nicole • couple • gu
10
Pros:

This place was perfect for our group. They were able to accommodate our request to be on the same floor too because we were traveling with a youth group. Breakfast was delicious. It was walking distance 7mins to our conference, shopping and restaurants. The staff were very friendly and helpful.

2026-03-25 • via Nuitee
A
Azócar • couple • cl
5
Pros:

Me gustó la ubicación, estaba cerca del aeropuerto y del MOA.

Cons:

La pieza tenía olor a humedad y no estaba bien insonorizada, se escuchaba la pieza del vecino y también los autos de afuera.

2026-03-25 • via Nuitee
R
Rosavine • family_with_children • au
10
I love it
Pros:

Location, cleanliness and safety.

2026-03-24 • via Nuitee
L
Limsiaco • solo_traveller • ph
9
2026-03-23 • via Nuitee
C
Charlton James • couple • ph
10
2026-03-23 • via Nuitee
D
Dawid • solo_traveller • za
7
2026-03-22 • via Nuitee
C
Carolyn • family_with_children • za
9
Great stay. Highly recommended
Pros:

We moved the location and the friendly staff

Cons:

The restaurant service was slow at times.

2026-03-22 • via Nuitee
S
Shelzia Milena • couple • tz
10
Awesome!
Pros:

Everyone is super nice

Cons:

That I didn’t have breakfast included

2026-03-22 • via Nuitee
A
Abigail Louise • couple • ph
9
Pros:

Cleanliness and the room itself

Cons:

nothing

2026-03-21 • via Nuitee
L
Larry • family_with_children • us
10
Pros:

Awesome customer service! Every staff member was wonderful. The room was beautiful, it was truly a great stay.

2026-03-17 • via Nuitee
P
Prestine James • couple • us
10
Pros:

Location is very convenient. Staffs are friendly.

2026-03-16 • via Nuitee
M
Mike Getzlaff • family_with_children • de
8
2026-03-11 • via Nuitee
F
Franck • solo_traveller • fr
6
2026-03-11 • via Nuitee
C
CPA Godinez • family_with_children • nz
9
Excellent location for a MoA Arena show
Pros:

Location - close to MoA Arena where we watched a show

2026-03-09 • via Nuitee
K
Klaus Gerd • couple • at
7
Pros:

nähe zur moa, 15 minuten zum flughafen, grosse zimme

Cons:

mageres frühstück, brühkaffee, schmutzige tische, menage hat fast immer gefehlt, teilweise musste man auf teller oder tassen warten….einem 4x hotel nicht würdig! besser auswärts frühstücken

2026-03-08 • via Nuitee
C
Carl • solo_traveller • ph
1
2026-03-08 • via Nuitee
J
Jouk • solo_traveller • nl
10
Great place and location!
Pros:

Really enjoyed Breakfast!

Pool & Gym were nice, Restaurant in the evening actually served really good food but it wasn’t busy.

Cons:

If you are looking for a bar to hang out alone, i couldn’t really find it in this hotel. The bar downstairs at the reception offers it limited. Everything else was superb.

2026-03-07 • via Nuitee
J
José • couple • pt
7
Pros:

As instalações são boas e quarto confortável. O ginásio também está bem apetrechado e a área da piscina bastante cuidada e limpa

Cons:

Problemas com o check in e pequeno almoço. Fiz a reserva através do Booking com pequeno almoço e tive de explicar por diversas vezes este facto.

2026-03-07 • via Nuitee
M
mamiko • solo_traveller • jp
9
期待を超える満足　マニラが大好きになりました
Pros:

スタッフが親切
朝食が魅力的
アリーナに近い
部屋の設備、備品(キッチン、マイクロウェーブ、未使用のスポンジ、食器洗い洗剤 フカフカのタオル、オーストリア製のシャンプーコンディショナーボディクリーム)

Cons:

シャワーの水捌けが少し悪かった
窓から見える景観がやや荒涼としていた

2026-03-05 • via Nuitee
K
Keith • couple • us
9
Good quiet , comfortable place to spend the night after arriving in Manila.
Cons:

Couldn't use the facilities after we checked out but before we left for the airport. Seems like they could have been more accommodating to travelers. Also within walking distance to the Asia Mall.

2026-03-02 • via Nuitee