Red Roof Inn Houston – Spring North

Hotels
Red Roof Inn
7.2 (113 reviews)
20543 Interstate 45, Spring, Texas, 77388 , Spring , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible van parking
Handrails in stairways
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Good location
Surprisingly quiet
Cons:
Dirty room
Unhelpful service

Categories

Cleanliness
4.6
Room was dirty with roaches crawling on the pillows.
Service
7.6
Service was unhelpful when trying to change rooms after an incident.
Location
9.1
Good location for shopping areas and the airport.
Room Quality
4.6
Toilet didn’t work and overall room condition was poor.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.1
You get what you pay for; expect lower quality.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
7.1
Experience marred by safety concerns and poor cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:52

Property Description

Convenient Amenities
Make use of complimentary wireless internet and vending machine.

Featured Amenities
Enjoy a business center, 24-hour front desk, and laundry facilities.

Cozy Accommodations
Feel at home in air-conditioned rooms with refrigerators, microwaves, and flat-screen TVs.

Book with us for a comfortable stay near popular attractions!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 113 reviews
Cleanliness: 4.6
Service: 7.6
Location: 9.1
Room Quality: 4.6
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 7.1
A
Anthony
2
Pros:

DO NOT STAY HERE!!!! Last night someone fired a gun next to my room and a woman busted the window out of the room next to me. 8 police were banging on the door to get in to that room which woke me up at 3am!!! Asked to change rooms and the man LIED and said they were sold out!!!!

2025-09-21 via Nuitee
V
Verified traveler
4
You Get What You Pay For
Pros:

The room was dirty and the toilet didn’t work. We had to continuously take the lid off to fix the stopper. Also we went to sleep and there were roaches crawling on our pillows. The only good thing about this place it was surprisingly quiet and in a good location for shopping areas and the airport. I won’t be booking this spot again unless they renovate the property.

2025-09-04 via Nuitee
T
Terry partner
2
Pros:

Roaches in the rooms and the staff is moody at the desk one day they cool the next day they beating your door down like I wouldn’t pay or they just didn’t see the reservation

2025-07-08 via Nuitee
J
Janette
4
Pros:

2025-07-07 via Nuitee
S
Shailey
2
Pros:

Found Roaches in my room and wanted to cancel my reservation. The guy at the front desk gave me a dirty look when I told him I would like to cancel because of the roaches and he didn’t believe me. I showed him the photo I took of the roach I found within 5 minutes of being inside my room. He told me he was not going to cancel my reservation because I booked through Expedia and there was nothing he could do. So I gave him my key and went to a knew hotel to stay. Would never stay at this place ever again, it was terrible customer service and room was not that clean and had roaches.

2025-06-03 via Nuitee
S
Stephen
10
Pros:

Very clean and nice. Staff was the best

2025-06-01 via Nuitee
L
LouElla family
10
Pros:

Every

2025-05-31 via Nuitee
M
Mery-ly family
10
Pros:

Very affordable and very clean. Only issue I had was getting the tv to work but other than that, I would highly recommend!!

2025-05-22 via Nuitee
L
Lyza partner
8
Pros:

Not for everyone but definitely affordable

2025-04-27 via Nuitee
E
Eutha
4
Pros:

Wasn’t so pleasant

2025-04-23 via Nuitee
S
Stacy family
2
Pros:

This place is a horrible disgusting place ...
We were from out of state and picked this ....it was absolutely disgustingly dirty !!! Do not stay here

2025-04-22 via Nuitee
C
Crystal family_with_children
2
Pros:

Did not meet satisfactory expectations

2025-04-15 via Nuitee
S
Sky family
2
Pros:

Assumed I wanted a smoking room and didn’t. The room isn’t up-to-date.

2025-04-14 via Nuitee
C
Cory partner
2
Pros:

Staff was rude whenever I checked in and the room had a strong smoke odor. Tons of activity in the parking lot and screaming and arguing. Got 0 sleep. Room looed nothing like it did online

2025-03-25 via Nuitee
J
Jorge
6
Pros:

A bit of roaches on the walls but other than that it was fine

2025-03-22 via Nuitee
V
Verified traveler
2
Pros:

Walls are thin can usual hear people from outside most hours of the day and the ac when in use smells like burnt plastic or burnt rubber after 2 nights

2025-03-18 via Nuitee
B
Brandy
10
Pros:

Property is good just wish there was breakfast

2025-03-11 via Nuitee
B
Bashar
2
Pros:

So dirty and mold smell

2025-02-21 via Nuitee
J
Jason
6
Pros:

Clean budget accommodations

2025-02-18 via Nuitee
M
Michael
10
Pros:

Ok

2024-12-16 via Nuitee