Crestpark Apartments

Hotels
Independent
8.8 (17 reviews)
Dennis Pritt Road, Nairobi , Nairobi , KE

Facilities

Health or beauty spa nearby
Garden
Outdoor furniture
Picnic area
Elevator
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Free self parking
Rooftop terrace
See all facilities

Review Highlights

Pros:
N/A
Cons:
Property needs maintenance
Old kitchen utensils
Issues with appliances
TV experience

Categories

Cleanliness
4
Multiple guests highlighted cleanliness issues, such as old kitchen utensils and maintenance needs.
Service
5
Mixed reviews on service with some guests experiencing delays in fixing issues.
Location
5
No specific feedback provided on the location.
Room Quality
4
Guests mentioned issues with appliances like the TV, dryer, and washer.
Amenities
4
Comments on outdated amenities like old kitchen utensils and malfunctioning appliances.
Value for Money
4
Complaints about the lack of upkeep and advertised luxury not being met.
Food and Beverage
5
No specific feedback provided on food and beverage services.
Overall Experience
5
Mixed reviews on the overall experience due to maintenance issues and outdated amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 10:52

Property Description

Luxurious Accommodations
Indulge in one of our 3 guestrooms, each equipped with private pools, Smart televisions, and private balconies. Enjoy a restful night's sleep on a plush pillowtop bed with premium bedding.

Premium Amenities
Make use of our outdoor pool, rooftop terrace, and garden for relaxation. Benefit from services like multilingual staff, an elevator, and free self-parking during your stay. Stay connected with complimentary wireless internet and unwind with satellite programming.

Convenient Location
Located in Kilimani, Crestpark Apartments offers proximity to top attractions like Yaya Centre and the Kenyatta International Convention Centre. With easy access to airports and prominent landmarks, your stay with us will be both convenient and enjoyable. Book now for an unforgettable experience in Nairobi.

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 17 reviews
Cleanliness: 4
Service: 5
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 5
Overall Experience: 5
N
Nebyou family_with_children
8
Pros:

Property needs maintenance. They were able to fix multiple plumbing issues after a couple of requests. The TV has no channels at all. Worst TV experience. Not able to fix in two weeks. All kitchen utencils are old and need replacement with the state of the art as it is adevertized "Lexury Apartment ". No dryer, washer didn't work for 75 % of the time.

2025-05-13 via Nuitee
V
Victor Olumide friends
10
Pros:

myself and my friends enjoy this apartment. everything is available close by.

2025-02-04 via Nuitee
R
REBECCA family
2
Pros:

If power goes off because they didn't pay their bill, you are on your own.
Called so many different numbers before someone helped.

2024-11-15 via Nuitee
J
Jimmi
8
Pros:

Great location in Nairobi and good value for money. Minor issues in the apartment should be fixed to make it perfect.

2024-10-19 via Nuitee
M
Muhammad family_with_children
6
Pros:

Overall property is good , something needed attention, such as one of washbasin came off the wall, we informed the owner but never got back to us neither he sent anyone to fix it and it was quite serious health and safety concern as we had young kids with us.

2024-10-08 via Nuitee
O
oscar
10
Pros:

Es la zona alta de Nairobi , si conoces África ya sabrás cómo moverte . Es muy limpio , seguro entre otras . Volveré seguro !! Gracias por todo .

2023-10-06 via Nuitee
O
oscar
10
Todo perfecto !
Pros:

Zona muy buena de Nairobi . El apartamento muy nuevo y todo muy limpio ,Te sentirás como en casa .

2023-10-04 via Nuitee
P
Pace
10
Pros:


Big apartment. Great value.

2023-10-02 via Nuitee
V
Verified traveler
4
Stay
Pros:

This place is ok, but if you must book it, please:

1. Demand an in-person walk-through at check-in and check-out with host, and also demand to see and consent to the full inventory list detailing quantity and quality/state of items. He supposedly keeps, his own words, an inventory list but never shares it with guests so in case of anything it's his (and his house cleaners’) word against yours. This was you are all on the same page. Happened to us, he falsely accused us of thieving items that weren’t there at check-in, and demanded we settle the issue with his house cleaners (how unprofessional of him, I told him).
2. Take pictures of everything and make sure to capture date/timestamps, at check-in and check-out. Otherwise, you'll be scammed into paying for things that weren't there.

The last bedroom didn’t have curtains. Host was to fix it day after check-in but he never did. So no privacy in this bedroom and no ability to keep light out for our entire 5-night stay. No word or follow-up from host about it either during our entire stay. Toilet in this bedroom’s bathroom is leaking so they shut off its water supply. The kitchen sink and counter attracts roaches (especially so at night or in darkness), you are best advised to leave kitchen lights on to keep their numbers down. Lastly, at check-in, one bedroom hadn’t been cleaned, still had dirty linens, sheets, blanket, visible hair around bathroom sink, and bathroom sink rug had brown shoe sole prints meaning dirty.

2023-08-06 via Nuitee
V
Verified traveler
8
Pros:

Nice place, listed

2023-05-31 via Nuitee
M
Mwanze family
10
Pros:

Wachira and the team,
Thank you for sharing your beautiful penthouse with my family. We had an awesome time visiting Nairobi again. Great house, great area, close to almost everything: airport, restaurants, you name it.

2023-05-11 via Nuitee
F
Frank
10
Best stay
Pros:

Janet was great from the start to the end. Made sure we had everything in order.

2022-10-06 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Wonderful place for families. Located close to Yaya Center and Junction mall. A lot of great places to eat nearby Fogo Gaucho and Three Dee restaurant are less than 10 minutes drive. Pizza Hut in yaya center. Convenient Uber area. We had a great time!

2021-07-01 via Nuitee
V
Verified traveler
8
Great pot in Nairobi
Pros:

Great view. Safe. Very clean. Private.

2020-10-04 via Nuitee
N
Normz self
10
Pros:

Very convenient location, clean and spacious and the communication was excellent

2020-04-25 via Nuitee
A
Adam
6
Great views, but needs work
Pros:

The views from the apartment were amazing and the outside play area for the kids was fantastic! The kids enjoyed the spacious apartment and having the 3 bedrooms was handy. However, this is not a full service hotel with meals and further amenities outside of WiFi were not provided. There were several things broken in the unit such as the washing machine, door jam completely torn off of the wall in one bathroom so the door wasn’t able to close, the safe in the main bedroom was broken so valuables were not able to be secured, both showers in both bathrooms were leaking when being used, and during the night hours there was significant noise with dogs barking in the neighborhood throughout the night. Unfortunately, when the issue of the broken safe was brought to the attention of management we were told to “use our common sense” in terms of securing our valuables.
The housekeeper was quite helpful and had a good attitude, but definite improvements can be made in customer service and the state of the unit.

2020-02-28 via Nuitee
V
Verified traveler family_with_children
10
Pros:

For some of us it's better than being at home. ,3 beds, 3 baths, can save money with fully functional kitchen, just have to buy the food. Wonderful young woman to help you when the need arises.

2020-02-20 via Nuitee
V
Verified traveler family_with_children
10
Pros:

The property is beautiful and more than what I expected. Pics are exactly what you get. Beautiful person is there to help you as the need may arise but no problems experienced.

2020-02-11 via Nuitee