La Quinta by Wyndham Sugar Land-Richmond, Rosenberg

Hotels
•
La Quinta by Wyndham
8.4 (573 reviews)
1139 Crabb River Rd , Richmond , US
+1 346-702-3302

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (especially breakfast and daytime desk)
Good location and well-lit parking; convenient nearby options
Many guests found rooms and property clean and comfortable
Amenities like indoor pool and large walk-in showers appreciated
Perceived good value for the price
Cons:
Significant cleanliness issues in some rooms (smell, dirty carpet, torn furniture, dirty shower heads)
Room problems: malfunctioning TVs, noisy/undependable AC, small rooms
Breakfast inconsistencies and lack of cold offerings (yogurt, boiled eggs, cream cheese)
Occasional staff friendliness issues at night and housekeeping oversights (alarm clocks)
Noise during busy events (e.g., tournaments) making late evenings loud

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness, but multiple strong complaints about dog rooms being smelly, torn furniture, disgustingly dirty carpet and dirty shower heads lower this score.
Service
9.4
Generally very positive: many mentions of friendly, helpful staff (especially breakfast team and daytime desk), quick responses to issues; isolated reports of an unfriendly night attendant.
Location
9.6
Consistently praised: near family/attractions, well-lit parking, convenient nearby options (McDonald's, Buc-ee's/car wash); a couple noted the hotel was slightly hard to find but overall location is strong.
Room Quality
7.5
Mixed: some guests loved features (large walk-in shower, bigger towels, dual TVs), while others reported small rooms, malfunctioning TVs, old appliances, noisy AC and pillow complaints.
Amenities
8.5
Solid amenities: indoor pool enjoyed, generally good breakfast service and staff, convenient on-site/nearby services; breakfast offerings were sometimes limited which tempers the score.
Value for Money
8.8
Perceived as a good value: several reviewers said it was a great hotel for the price and a 'home away from home,' supporting a strong value rating despite some issues.
Food and Beverage
7.8
Breakfast inconsistent: some guests praised a full breakfast and attentive staff, while others missed cold offerings (yogurt, boiled eggs, cream cheese) and standard items.
Overall Experience
9.1
Overall positive: many guests said they'd stay again, described stays as great or perfect; a few negative outliers (very poor cleanliness or run-down comments) do not dominate the general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Amenities
La Quinta by Wyndham Richmond offers a comfortable stay with modern amenities such as a fitness centre, indoor pool, and free WiFi.

Convenient Location
Situated just 7.1 km from Smart Financial Centre, this 3-star hotel is conveniently located near popular attractions like Constellation Field and CityCentre Plaza.

Exceptional Service
With a 24-hour front desk, business centre, and free private parking, guests can expect exceptional service throughout their stay at La Quinta by Wyndham Richmond.

Book now at La Quinta by Wyndham Richmond for a seamless blend of comfort and convenience during your visit to Richmond.

Important information:

When traveling with pets, please note that ADA-defined service animals are welcome free of charge. Please note, that property can only allow 2 pets maximum. Cats and dogs only. A maximum of 75lbs is allowed. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 573 reviews
Cleanliness: 6.5
Service: 9.4
Location: 9.6
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.1
L
LARRY • solo_traveller • us
10
Pros:

location is very convenient. facility is spotless.

Cons:

probably not the fault of LaQuinta, but the TV lost internet connection several times every night during the World Series. it may be policy, but my room was not cleaned during a three day stay.

2026-11-06 • via Nuitee
S
Samantha • couple • us
10
Pros:

This is my go to spot to stay when we have an event in Houston. I just love how all the staff is always so nice and very helpful.

Cons:

There really wasn’t anything I’d complain about

2026-11-04 • via Nuitee
A
Angela • couple • us
8
2026-11-02 • via Nuitee
K
Karen • couple • us
10
I will definitely stay here when I visit the area from now on.
Pros:

The location was perfect with great accommodations and very comfortable beds.

2026-11-01 • via Nuitee
J
Jael • family_with_children • us
8
Overall I would book at la Quinta again just maybe not this location even though I love that we were in the sameparking
Pros:

The location

Cons:

The staff at night complained our tv was too loud and the night person was not as friendly as the guy in the afternoon hour when we checked in and checked out

2026-10-31 • via Nuitee
A
Adepeju • family_with_children • us
10
2026-10-26 • via Nuitee
C
christina • couple • us
4
2026-10-22 • via Nuitee
C
Cathy • couple • us
5
It was ok. The room was a disappointment.
Pros:

Staff were nice. Lobby and hallways were kept nice and clean. Bed was comfortable.

Cons:

We usually don’t stay in a hotel without 2 small dachshunds, but this time we had to bring them. We were placed in a “dog” room which was smelly, furniture was torn up and the carpet was in a very nice term “disgustingly dirty”. I walked around in my socks a couple of times and literally had dark dirty bottoms afterwards. I had to clean my feet before I got into bed because it was so dirty.

2026-10-10 • via Nuitee
S
STACY • couple • us
9
Pros:

Love the entire stay

2026-10-08 • via Nuitee
J
Johnny Manzay • solo_traveller • us
7
Pros:

It was close to family

Cons:

I couldn't control the air .it stayed warm

2026-10-07 • via Nuitee
C
Carissa • solo_traveller • us
9
Great hotel for the price.
Pros:

Very clean and friendly staff

Cons:

The breakfast did not have cold offerings (yogurt, boiled eggs, cream cheese, etc.) or other normal hotel breakfast items.

2026-09-18 • via Nuitee
J
Jessica • couple • us
10
Would stay again
Pros:

It was very clean and customer service was excellent

Cons:

Everything was excellent

2026-09-14 • via Nuitee
M
Mattick • solo_traveller • us
8
Lovely surprise
Pros:

The whole place was stylish, clean and comfortable. My husband is a big guy so he loved the large walk in shower and the bigger than standard towels. The breakfast was also a full one and not just yogurt and pastry.

Cons:

Hubby didn't care for the pillows but I didn't mind them. It would be nice if housekeeping checked the alarm clocks between guests. We didn't think to do it and were awakened at 5:30 am with the clock going off.

2026-09-13 • via Nuitee
J
Juan • couple • us
10
2026-09-10 • via Nuitee
S
Shahzad 75 • solo_traveller • us
3
Pros:

Staff was good and indoor swimming pool we enjoyed it

Cons:

Room was small no proper pillows were there TV wasn't working shower head was not working properly room was smelling like was closed for awhile

2026-09-08 • via Nuitee
J
John • couple • us
10
2026-08-23 • via Nuitee
S
Sofia • solo_traveller • se
10
2026-08-20 • via Nuitee
T
Tawanda • family_with_children • us
10
perfect stay
Pros:

the breakfast was good , friendly staff , and met other friendly hotel guests it was home away from home

Cons:

nothing

2026-08-17 • via Nuitee
C
Carissa • solo_traveller • us
9
Nice, clean hotel with a good breakfast. I will definitely stay here again.
Pros:

The hotel is very well kept- clean, friendly staff, well-lit parking.

Cons:

The carpet and furniture were showing age. The hotel was a little difficult to find.

2026-08-13 • via Nuitee
T
Traci • extended_group • us
10
2026-08-12 • via Nuitee