Canopy by Hilton San Francisco SoMa

Hotels
•
Canopy by Hilton
8.6 (462 reviews)
250 Fourth St , San Francisco , us

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Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Inadequate service during valet
Cleanliness concerns

Categories

Cleanliness
6.74
Mouse running across the lobby floor signifies cleanliness issues.
Service
9.71
Most experiences indicate good service; however, notable issues with valet service were highlighted.
Location
9.75
Great location next to the convention center, as noted in multiple reviews.
Room Quality
8.7
Rooms are described as small, but clean and comfortable.
Amenities
9.23
Good amenities, including a rooftop restaurant, but some amenities were lacking.
Value for Money
7.69
Valet service is expensive; breakfast options are limited, affecting value.
Food and Beverage
8.24
Breakfast options are considered poor; however, the rooftop restaurant received praise.
Overall Experience
8.71
Mixed experiences overall, with highlights being location and service but also significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Downtown Stay

Prime Location: Situated within blocks of major attractions and public transit, our hotel in downtown San Francisco offers convenience at your doorstep.

Chic Room Features: Unwind in style with a room designed for comfort and functionality, including a separate dressing area, walk-in shower, and plush bedding.

Stunning Rooftop Views: Take in breathtaking city skyline views from our heated outdoor rooftop lounge, the perfect spot to relax and enjoy handcrafted beverages.

Experience the best of San Francisco at Canopy by Hilton San Francisco SoMa. Book your stay now for a memorable urban getaway.

Important information:

Breakfast is included in the room rate worth of $30 per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.6
Based on 462 reviews
Cleanliness: 6.74
Service: 9.71
Location: 9.75
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.71
O
Oksana • couple • us
10
Pros:

Dear Canopy Team, thank you so much for the wonderful room! The city view is absolutely insane we couldn't take our eyes off it. We've had a magical stay. ❤️🫶🏻

2026-02-13 • via Nuitee
G
Glenn • couple • us
10
Way better than other hotels I stayed at in San Francisco
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
N
Nadim • solo_traveller • gb
7
2026-02-12 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-01-30 • via Nuitee
L
Ludmila • couple • il
10
Pros:

The water glass bottle that can be refiled, comfy bed. Great view

Cons:

The shower had no room to put the towel ,cant get dressed in there, have to go outside to get dressed

2026-01-24 • via Nuitee
R
Rachel • couple • us
9
Great value in the heart of it all
Pros:

Loved the quality of the room and amenities - a great value. The rooftop bar was awesome too - wonderful views and solid cocktails

Cons:

The neighborhood can be a little sketch but it’s so centrally located and walkable it made up for it!

2026-01-20 • via Nuitee
J
Janessa • couple • us
6
2026-01-20 • via Nuitee
J
Jason • couple • us
5
Overall stay was ok just for the night. Lighting in the hallways should be a little brighter and my main issue was havin
Pros:

Location

Cons:

Didn’t like how you have to pay an additional $75.00 just to park your car there. This is not disclosed at time of booking the room and that is bad business practice. I have never paid an additional charge just to park your personal vehicle at the hotel I have stayed at. I think that is unfair and a ripoff.

2026-01-19 • via Nuitee
F
France • solo_traveller • us
10
Great location, design and comfort.
Pros:

Perfect location for the conventin center. Room is very confortable, and quiet. The design is modern and cleverly uses the space in a practical and esthetic way. Small fridge in the room with selfs on each side for storage. Separate bath and shower.

Cons:

N/A

2026-01-19 • via Nuitee
L
Lauren • extended_group • us
4
Would stay here again but only if it was a good deal
Pros:

The staff was friendly and the location was great

Cons:

No openable windows, Room had a lot of "automatic" things that were broken (window shade and lights), check-in was over 40 minutes, landscaping before 7am outside, Walls are thin which allows you to hear outside noise.

2026-01-19 • via Nuitee
E
Eileen • couple • us
10
2026-01-19 • via Nuitee
T
Tory • couple • us
8
2026-01-19 • via Nuitee
A
Anthony • solo_traveller • us
8
Cons:

Parking only valet parking too expensive

2026-01-19 • via Nuitee
G
Gabe • couple • us
10
2026-01-19 • via Nuitee
J
Josephine • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Mash • solo_traveller • us
8
Convenient but not a great location. The staff were outstanding and restaurant was good, too.
Pros:

Staff were courteous and very helpful. Rooms were comfortable but interior was small space.

Cons:

Costs were quite high for this time of year.

2026-01-18 • via Nuitee
D
Dean • solo_traveller • gb
8
2026-01-18 • via Nuitee
M
Morena • couple • us
8
2026-01-06 • via Nuitee
A
Alma • couple • us
10
Muy limpio y cómodo amor canopy
Pros:

Me encanta este hotel el mejor en San Francisco

Cons:

Todo perfecto

2026-01-06 • via Nuitee
M
Matthew • couple • au
10
Great city stay in San Fran
Pros:

Quick and efficient check in/out process. Nice comfortable rooms. Excellent rooftop bar. Excellent service at the rooftop bar.

2026-01-05 • via Nuitee