Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Good amenities
Cons:
Cleanliness issues in bathrooms
Stairs to elevator

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness issues in the bath area.
Service
9.78
Service standard was generally good, supporting a pleasant experience.
Location
9.32
Great location near major transportation and attractions.
Room Quality
9.27
Rooms are spacious and comfortable, but mattress quality was noted as needing improvement.
Amenities
9.3
Well-equipped with necessary amenities such as kitchen and laundry facilities.
Value for Money
8.76
Generally a good value for the space and amenities offered.
Food and Beverage
8.81
No specific mention; quality considered standard for this hotel tier.
Overall Experience
9.28
Overall stay was very enjoyable, with several positive comments from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:43

Property Description

Luxurious Accommodations

Ryo An, a 4-star hotel in Otaru, offers a luxurious stay with free WiFi. The elegantly furnished guest rooms feature modern amenities such as air conditioning, fridge, microwave, and a kettle. The private bathrooms are equipped with a shower, hairdryer, and complimentary toiletries for a comfortable experience.

Convenient Location

Situated just 400 meters from Otaru Station, Ryo An provides easy access to nearby attractions like Otarushi Zenibako City Center and Sapporo Station. Guests can explore popular landmarks such as Otaru Canal Park and Shin-Sapporo Station, all within a reasonable distance from the hotel.

Exceptional Services

Enjoy a hassle-free stay at Ryo An, where the property is non-smoking and ensures a relaxing environment for all guests. With attentive staff, cozy bedding, and impeccable cleanliness, your stay at Ryo An is bound to be memorable.

Book your stay at Ryo An now for a luxurious and convenient experience in Otaru!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 99 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.28
D
darren • family_with_children • au
10
2026-02-10 • via Nuitee
T
Tetsu • family_with_children • jp
9
Pros:

室内が広く洗濯機乾燥機もありトイレが2コあった

2026-01-19 • via Nuitee
M
Masahito • family_with_children • jp
8
2026-01-19 • via Nuitee
S
SUH WON • family_with_children • kr
10
Pros:

일반적인 아파트 시설인데, 상당히 넓고 쾌적. 방이 나눠어져 있어 4인 이상일 때 이용이 편리. 화장실도 2개라 좋음. 엘리베이터에서 내리면 객실이 한 층당 1개 단독이라 좋음. 위치가 걸어서 5-10분 거리에 오타루역도 초밥거리도 있지만, 중간에 애매한 위치에 있긴 합니다.

2025-12-26 • via Nuitee
G
gーcat • family_with_children • jp
5
まあまあ
Pros:

部屋が広い

Cons:

お風呂場の清掃がイマイチ
扉のレールから水アカがけっこう出てきた。
多分乾燥機も壊れたるかも？

2025-11-28 • via Nuitee
S
Shelly • extended_group • tw
10
Pros:

離小樽車站和小樽運河都近，可以步行

2025-11-13 • via Nuitee
E
Eiko • family_with_children • jp
5
2025-11-08 • via Nuitee
Y
Yuan-Yi • extended_group • tw
9
非常舒服划算的住宿經驗
Pros:

空間非常大，環境整潔，還有很大的廚房和洗衣機，而且廁所有兩間。
地理位置離所有的景點都很近，走路就可以到

Cons:

進入大門的入口前只有樓梯，所以如果帶很重的行李的話，要稍微搬一下行李

2025-10-29 • via Nuitee
H
Hisashi • extended_group • jp
9
2025-10-14 • via Nuitee
T
tomoyuki • extended_group • jp
10
いいね👍
Pros:

清潔感があり快適でした。
解放感が良かったです

2025-09-19 • via Nuitee
N
Natwadee • extended_group • th
10
2025-09-10 • via Nuitee
Y
Yrma • family
10
Pros:

The place is wide and if you travel with children they can enjoy the bathtub and the spacious place.

2025-09-06 • via Nuitee
S
Shu-Chen • family_with_children • tw
10
2025-09-02 • via Nuitee
张 • family_with_children • tw
7
2025-08-29 • via Nuitee
K
Ka Cheung • family
10
Pros:

Liked the 2-night stay at Ryoan! The apartment occupying the whole building floor gives a good sense of privacy and security. It is spacious with all facilities and two toilets, much needed for a family trip. Cooking utensils were probably not properly used by other users and the scratches made us not want to use. We purchased a cooking pot at the AEON shop at the Wing Bay. The only thing to complain maybe the Japanese style bed mattress (there are two normal beds which are fine). The mattress are as thin as the beef slides for shabushabu. You can’t get a proper rest with that.

2025-08-26 • via Nuitee
G
Go • family_with_children • jp
5
2025-08-25 • via Nuitee
H
hao yu • family_with_children • tw
10
2025-08-22 • via Nuitee
Y
Ying • extended_group • tw
10
Pros:

走路到小樽運河約10分鐘，附近很安靜，5分鐘路程有賣場。房間夠大，餐居廚具齊全，洗衣烘衣都有。

2025-08-17 • via Nuitee
S
sachiko • extended_group • jp
8
2025-08-12 • via Nuitee
C
CHENGYU • extended_group • tw
10
Pros:

離JR 很近 很方便

Cons:

沒有

2025-08-01 • via Nuitee