Hotel Estoril

Hotels
6.8 (1203 reviews)
R. Gen. Osório, 718 - Centro , Pelotas , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Old and poorly maintained facilities
Limited breakfast options

Categories

Cleanliness
5.8
Several reviews indicated issues with cleanliness, including mold in rooms and strong cigarette smell in corridors.
Service
7.8
Minor complaints about staff professionalism, but generally attentive and friendly.
Location
8.3
Multiple reviews praised the hotel's convenient location.
Room Quality
5.8
Complaints about the age of the rooms and maintenance issues, including old appliances.
Amenities
6.8
Amenities noted to be basic, with specific concerns about limited parking and breakfast options.
Value for Money
7.8
Guests appreciated the price relative to the overall experience, but some cited maintenance issues.
Food and Beverage
5.3
Guests reported dissatisfaction with the breakfast options and quality.
Overall Experience
6.8
General sentiment reflects mixed experiences, with some positive aspects but notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:54

Property Description

Luxurious Accommodation: Hotel Estoril in Pelotas offers upscale accommodation with amenities like WiFi, cable TV, and air conditioning in every room.

Convenient Services: Enjoy a complimentary daily breakfast and the convenience of a private bathroom in each room. Benefit from a 24-hour front desk and valet parking during your stay.

Exceptional Hospitality: Experience top-notch service and comfort at Hotel Estoril, where every detail is designed to enhance your stay.

To book your stay at Hotel Estoril and indulge in luxury and comfort, visit our website or contact us directly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 22 per day.

Location

Guest Reviews

6.8
Based on 1203 reviews
Cleanliness: 5.8
Service: 7.8
Location: 8.3
Room Quality: 5.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 5.3
Overall Experience: 6.8
L
Lucas • family_with_children • uy
8
Para dormir una noche de pasada esta ok
Pros:

Ubicación

Cons:

Está bastante deteriorado en general

2026-03-28 • via Nuitee
R
Roth • solo_traveller • br
1
Pros:

Quarto grande

Cons:

Ruídos muito altos, pessoas e elevador

2026-03-28 • via Nuitee
R
Reis • extended_group • br
8
2026-03-25 • via Nuitee
G
guibaud • couple • uy
6
aceptable
Pros:

lo grande de las habitaciones

Cons:

se nota falta de mantenimiento, pintura etc

2026-03-24 • via Nuitee
T
Tatiana • couple • br
4
Adorei que foi só um dia!
Pros:

Somente o colchão

Cons:

Funcionário da recepção atendeu mastigando. Sofás da recepção extremamente sujos. Quarto velho, ar condicionado parecia uma carroça de tanto barulho. Descarga do banheiro vazando. Assento do vaso sanitário rachado. Café da manhã pobre, pão velho, bolo velho, dois tipo de fruta apenas. Pra descarregar as malas tinha que atravessar a rua pq nem parar na frente dava.

2026-03-22 • via Nuitee
V
Veiga • family_with_children • br
1
Não corresponde ao valor cobrado.
Pros:

Não foi uma boa experiência .

Cons:

Local sujo e mau cheiroso, banheiro sem limpeza, lençóis de limpeza duvidosa, café da manhã com alimentos velhos e café requentado, corredores escuros e com carpete mau cheiroso, elevador velho, acesso difícil ao hotel por se localizar em frente a um corredor de ônibus, estacionamento distante e cobrado a parte.

2026-03-22 • via Nuitee
V
Valente • family_with_children • br
10
Pros:

Atendimento e limpeza

2026-03-21 • via Nuitee
A
Adriano • solo_traveller • br
8
2026-03-20 • via Nuitee
A
Adriano • family_with_children • br
7
2026-03-20 • via Nuitee
E
Erika • family_with_children • uy
10
2026-03-19 • via Nuitee
H
Hercules • couple • br
6
Cons:

Café bem fraco, quase não tinha opções pra comer, só aquilo e pronto. O ambiente com cheiro ruim

2026-03-19 • via Nuitee
V
Viviane • solo_traveller • br
6
2026-03-17 • via Nuitee
L
Lippolis • couple • br
3
Pros:

Atendimento.

Cons:

Instalações.

2026-03-17 • via Nuitee
S
Schmitt • solo_traveller • br
8
2026-03-17 • via Nuitee
E
ELIANA MARIA • couple • br
4
Pros:

Cama

Cons:

Café da manhã, quarto antigo

2026-03-14 • via Nuitee
A
andrea • family_with_children • br
9
2026-03-12 • via Nuitee
A
andrea • couple • br
10
2026-03-12 • via Nuitee
R
Romerio • couple • br
2
Pros:

Difícil acesso, estacionamento distante do hotel, por este motivo pedi cancelamento da reserva

Cons:

Acesso ao hotel, estacionamento distante do hotel

2026-03-06 • via Nuitee
R
Roberto Marques • solo_traveller • br
8
2026-03-05 • via Nuitee
R
Rômulo • extended_group • br
8
2026-03-04 • via Nuitee