Village Hotel Sentosa by Far East Hospitality

Hotels
Far East Hospitality
9.2 (5467 reviews)
10 Artillery Avenue #02-01 , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean pool area
Cons:
Delayed service
Room size too small
High prices for services

Categories

Cleanliness
8.39
Based on reviews mentioning issues with room cleaning and maintenance.
Service
9.36
Standard quality for this hotel tier, but some negative experiences reported.
Location
9.9
Positive mentions regarding easy access to attractions.
Room Quality
8.85
Room sizes mentioned as small, impacting overall satisfaction.
Amenities
9.88
Positive experiences with swimming pools and facilities.
Value for Money
8.34
Concerns about pricing being high for services and facilities.
Food and Beverage
8.89
Mention of limited variety in breakfast options.
Overall Experience
10
Overall positive responses despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:37

Property Description

Luxurious Accommodation
Village Hotel Sentosa by Far East Hospitality offers air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests. Each room is equipped with a private bathroom and a flat-screen TV with satellite channels.

Convenient Location
Located in Sentosa Island, the hotel is within walking distance to popular attractions like Wings Of Time, Adventure Cove Waterpark, and S.E.A. Aquarium. Universal Studios Singapore and VivoCity are also just a short distance away, making it an ideal choice for travelers looking to explore the area.

Family-Friendly Experience
With 606 rooms decorated in calming hues inspired by nature, Village Hotel Sentosa provides a unique experience for families and leisure groups. The hotel's proximity to retail and dining options at the Mess Hall, along with flexible meeting spaces at the Events Centre, caters to a variety of guests.

Experience luxury and convenience at Village Hotel Sentosa - book your stay now for an unforgettable getaway!

Important information:

Additional Verification required upon check-in: Booking details must match the original identification documents provided by guest during check-in. Guest’s identification details indicated during booking is final and any changes thereafter will not be allowed.

Guests are required to show a photo identification and credit card upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

In accordance with the National Registration Regulations, guests must be at least 18 years of age to check-in. A valid physical identification (passport or NRIC) is required at registration. Driver’s licenses, membership cards, and Singpass will not be accepted.

The Adventure Pool closes for improvement works from 20 April to 20 June 2026. The Pamukkale, Children's Play, and Lazy River pools remain open for your enjoyment. Thank you for your understanding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 5467 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 10
A
Angie family_with_children au
10
Pros:

Location

2026-05-02 via Nuitee
S
Sylviane solo_traveller fr
6
2026-05-02 via Nuitee
M
Marnie family_with_children au
9
A wonderful family stay
Pros:

We had a family room, which is just two joined rooms. They are clean, comfortable but on the smaller side. The location is great, within walking distance of most things on the island. The pools were great, whilst one was being renovated there’s three others to pick from.

2026-05-02 via Nuitee
A
Alexandre solo_traveller ch
8
Très bon hôtel pour un séjour sur l’île de Sentosa
Pros:

Bon emplacement sur l’île. Complexe moderne. Chambre confortable. Climatisation efficace.
Belle piscine.

Cons:

Dommage que pour le prix le petit déjeuner ne soit pas compris.

2026-05-02 via Nuitee
R
Renae family_with_children au
7
Clean, friendly, a nice pool and good food
Pros:

Very nice and clean with a nice restaurant. The family room is two interconnected rooms so you get two bathrooms which was good for us as we travelled with teenagers. We also got to leave our luggage and use the facilities on the day of check out which was great as our flight was a night flight. The check out time of 12pm is also very good. There is a free shuttle bus running to vivo city every half an hour which was very handy. The beach is very nearby.

Cons:

We weren’t told before our stay that the main pool would be closed for renovations. This would probably have affected us initially booking. The food options are quite limited within the immediate area and on the pricey end. So you have to go to vivo city or the city if you want cheaper food.

2026-05-01 via Nuitee
P
Pearson solo_traveller au
9
Pros:

We love staying here when we are on singapore.

2026-05-01 via Nuitee
K
Katherine family_with_children au
9
2026-05-01 via Nuitee
T
Tay YW solo_traveller sg
10
2026-05-01 via Nuitee
S
sophie family_with_children au
9
2026-04-30 via Nuitee
C
Claudia family_with_children nl
8
Would book again and we never wanted to leave!
Pros:

We stayed for 5 nights and the two connecting deluxe rooms were comfortable, clean and big enough with lovely views. No complaints about the room! The location was amazing! So close to everything and the whole hotel smelled like something I wish I had asked about so I could take it home. Oh and we saw a turtle and fish in the water pools around the gardens... so fun for kids!

Cons:

Some observations - one of the two toilets (2 bathrooms) was slightly broken (the extra features... not a problem honestly). The breakfast is a mix of cuisines which as an adult, I enjoyed. For my child, the bread seemed sweeter and the waffels were processed (dry). Maybe some nutella would really help for the younger audience. The pools were awesome too, but clearly the tiles are in need of replacing, which is already started with the Adventure Pool. We missed using that pool but at the same time, every other pool was so nice (even despite some tiles being missing) that we still really enjoyed them. I would recommend water socks as long as the tiles are a bit broken. Maybe have more pool noodles available, especially with a lazy river... and put the kids slides back please.

2026-04-30 via Nuitee
C
Cheuk Hin extended_group hk
9
2026-04-30 via Nuitee
庭瑄 solo_traveller tw
7
我覺得很棒可以提早入住,因為是生日特別送上甜點跟氣球,除了好吃氛圍感大加分,飯店的人員都很親切的服務。
Pros:

游泳池環境打理設計很棒很有渡假氛圍,走廊很舒適。都蠻乾淨的味道

Cons:

床被單、會有ㄧ點使用足跡微黃。給人觀感不佳

2026-04-29 via Nuitee
J
Joanne couple gb
8
Value budget hotel
Pros:

Basic hotel but the price and location were brilliant for the activities on Sentosa Islans

Cons:

The rooms had no wardrobe space

2026-04-29 via Nuitee
B
Bree family_with_children au
6
Good location but very over priced and tiny rooms.
Pros:

The location of the hotel was great. Right in the middle of everything on Sentosa. There were bough facilities available. The staff at reception were always friendly.

Cons:

The rooms were so small, our cabin on a cruise ship was bigger. The pools were well overdue for a makeover with so many tiles missing and mould covering the gaps. For the price we paid we did expect more than what we paid for.

2026-04-29 via Nuitee
O
Omar couple sa
1
Pros:

I would like to raise several concerns regarding my stay:
• The air conditioning is not working properly and is blowing warm air. We informed the staff, but no action has been taken.
• One of the towels was unclean and had feces on it.
• I found a spider in the room.
• The mattress is uncomfortable.
• The reception and room service are not responding to calls.
• The room is very small and not as expected.

I hope you take these issues seriously and address them as soon as possible.

I would like a full refund please

Sincerely.

Cons:

The had bein sports

2026-04-29 via Nuitee
C
Colleen couple au
10
Pros:

Everything was wonderful

Cons:

No issues at all

2026-04-28 via Nuitee
H
helena family_with_children au
9
Pleasant stay in sentosa for a long weekend with nice facilities
Pros:

Nice pools
Easy access to rooms and check in good

Cons:

Rooms a little small. Could have a table and chair. Design of shelf below tv head injury risk for toddlers
Kept hitting head on lamp by bed

2026-04-28 via Nuitee
K
Kate family_with_children au
7
Pros:

Propert was good, they where doing pool renovations at the time of our stay so there was a lack of sun lounges at the time

Cons:

That there wasn’t a breakfast included in the stay

2026-04-28 via Nuitee
L
Leona family_with_children au
9
Perfect
Pros:

Great location and wonderful facilities

2026-04-27 via Nuitee
P
Patrick family_with_children ch
8
Pros:

N'ayez crainte de vous rendre sur l'île de Sentosa, si vous désirez découvrir Singapour. On peut penser que c'est éloigné du centre. Mais la ville a ceci de particulier que, quoi que l'on désire faire, les taxis, la marche à pied et la prise de métro s'enchaînent en permanence, à l'envi. Du coup, être à Sentosa n'ajoute que quelques minutes à tous ces longs trajets, mais en revanche, il y a cet esprit vacances en plus, et le bord de mer. Attention, toutefois, la chaleur permanente coupe parfois même l'envie de se baigner, et avec un aménagement particulier et la présence de centaines de cargos et paquebots à quelques centaines de mètres, l'envie de plonger se restreint un tant soit peu (nous n'y avons mis qu'une phalange). Il y a en revanche beaucoup d'attractivités, des bars aux restaus en passant par les petits et grands parcs d'attraction. POUR EN REVENIR AU VILLAGE HOTEL, tout y est attrayant, du personnel à la salle du petit déjeuner, en passant par les chambres et, bien évidemment, la piscine aux mutliples bassins, avec vue plongeante sur la mer... et ses embarcations.

2026-04-27 via Nuitee