Staybridge Suites - Dundee by IHG

Hotels
Staybridge Suites
9.4 (2583 reviews)
Lower Dens Mill , Dundee , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Good breakfast options
Cons:
Uncomfortable pillows
Issues with room temperature and fire alarms

Categories

Cleanliness
8.48
Issues mentioned with the room's cleanliness due to fire alarm disruptions and cold drafts.
Service
9.95
Staff were described as friendly, accommodating, and attentive, with positive interactions noted.
Location
9.49
Positioned conveniently near the city center, making local access easy.
Room Quality
9.44
Rooms were well-equipped, stylish, and comfortable, adding to a pleasant stay.
Amenities
9.47
Provided various comforts, including a kitchenette and 24-hour tea and coffee.
Value for Money
9.43
The quality of service and amenities provided justifies the costs associated with the stay.
Food and Beverage
9.48
Complimentary breakfast noted as a highlight, with a good variety and freshness.
Overall Experience
9.45
General sentiment was very positive, with several compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:58

Property Description

Convenient Location and Sustainable Design
Located near Discovery Point and University of Dundee, Staybridge Suites - Dundee offers a sustainable stay with a fitness centre and shared lounge. Enjoy free WiFi and private parking, along with family rooms and facilities for disabled guests.

Modern Amenities for Comfortable Stays
Each air-conditioned unit is equipped with essential amenities like a coffee machine, dishwasher, and flat-screen TV. Guests can also make use of the fully equipped kitchenette and enjoy buffet breakfast options with fresh pastries and fruits every morning.

Nearby Attractions and Accessibility
Explore St Andrews University and St Andrews Bay just a short drive away. With Dundee Airport nearby, Staybridge Suites - Dundee offers a convenient stay for all travelers.

Book now for a sustainable and comfortable stay at Staybridge Suites - Dundee!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 13.95 per day.

Location

Guest Reviews

9.4
Based on 2583 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
H
Hayley couple gb
10
2026-02-14 via Nuitee
O
Olena family_with_children gb
4
Pros:

Завтрак ужасно несвежий, редко пополняли запасы.

Cons:

Очень грязно в номере, особенно ванная комната и какие-то чужие носки под тумбочкой. Все очень старое.

2026-02-14 via Nuitee
G
Greg solo_traveller gb
9
2026-02-13 via Nuitee
A
alan couple gb
8
2026-02-13 via Nuitee
A
Amy solo_traveller gb
9
Great value!!
Pros:

Great location. Cheap council parking close by & easy to walk into the city centre.
Great size room & ace shower.

2026-02-11 via Nuitee
B
Birgit couple gb
9
Saturday night outing
Pros:

Beautiful place

Cons:

Breakfast could have been hotter

2026-02-11 via Nuitee
E
Eva family_with_children es
8
Pros:

L'apartament és molt bonic i confortable.

Cons:

Durant l'esmorzar hi havia tasses i culleres brutes enmig de lo net. És important que ho controlin.

2026-02-10 via Nuitee
J
jeff solo_traveller gb
9
2026-02-10 via Nuitee
M
Myette family_with_children gb
8
A Beautiful Hotel.
Pros:

The room was beautiful and a brilliant way to re purpose an old Mill. Very well equiped kitchen and the bathroom was a good size. Very comfortable hotel, and staff were very helpful. Very clean rooms

Cons:

Just one bedside lamp rather than two
The bed was too hard for me, and hard beds make my back problems worse.
Could be more egg choices at breakfast - and also the addition of mushrooms and tomatoes would have been good. or even sliced haggis as we are in Scotland. I had to wipe my table before we sat down to eat as hadnt been cleaned - it was a Sunday so probably less staff and we did come down to eat at 9.30am

2026-02-09 via Nuitee
L
Linda family_with_children gb
8
2026-02-09 via Nuitee
E
Eva family_with_children es
8
Muy bien pero habitación fría
Pros:

La habitación era muy cómoda y bonita.
Todo muy limpio.
La cama muy cómoda y una televisión bastante grande.

Cons:

Hacia frío en la habitación y no se podía subir la temperatura.
El personal de recepción no es demasiado amable.

2026-01-31 via Nuitee
G
Gill RY family_with_children gb
10
2026-01-30 via Nuitee
P
Paul family_with_children gb
10
2026-01-29 via Nuitee
K
Karen solo_traveller gb
9
2026-01-27 via Nuitee
G
Graeme extended_group cz
8
Room was great, location was good, breakfast was poor the first day (almost nothing available) but great the second day.
Pros:

We were pleasantly surprised by the quality and decor of the rooms..

Cons:

Parking was a bit chaotic..

2026-01-27 via Nuitee
L
Lee couple gb
9
2026-01-27 via Nuitee
M
Michael couple gb
8
Really nice
Pros:

The hotel on arrival was really quite nice, the staff were friendly and helpful and the hotel overall felt quite fancy, the room was nice although a little cold throughout the stay even with the heating on, the kitchen was spotless and the bed was nice and clean and had nice led lights built into the headboard, the shower could have beeen doing with being regrouted as the discolouration took away from the niceties of the bathroom, but other than that it was really clean the parking was a little pricey if you can get a space but there is a car park 2 mins from the building , the breakfast was 10 out of 10, hands down the best ever scrambled eggs you could eat , I was actually informed that it was made using cream..the hash browns were golden toasty triangles of heaven, the bar is a little expensive but for the convenience a couple of drinks is nice before retiring upstairs to your room .the hotel itself is a nice and quiet place where you are left alone to enjoy the peace and quiet , overall it was a great experience and hopefully will be back soon

2026-01-26 via Nuitee
T
Tammy couple gb
8
Apart from heating the rest of the experience was great
Pros:

The room was lovely , very clean and comfortable, breakfast had a great verity of hot and cold food all very tasty

Cons:

The heating wouldn’t work in our room was a very cold night , tried everything to get it to work contacted reception who talked us through it but still didn’t heat the room feel asleep and woke up freezing

2026-01-26 via Nuitee
R
Richard family_with_children gb
9
2026-01-25 via Nuitee
P
Peter couple gb
4
Usually great but a disappointing experience this time
Pros:

The breakfast is always good

Cons:

We often return to Staybridge but on this occasion were disappointed. We asked in advance for soft pillows and our request was not met. The bedroom was cold overnight and no additional blankets available. As a result neither of us slept well. There were no instructions on how to get the heating working satisfactorily although reception were helpful. The breakfast room was cold and we had to ask staff to adjust the heating. Non electric cars parked in EV charging bays resulting in us not being able to charge the car overnight.

2026-01-24 via Nuitee