Serendipity Apartments - Duomo

Hotels
8.6 (815 reviews)
Via Nerino 5 , Milan , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Great service
Fantastic location
Cons:
Noisy at times
Comfort issues with bedding

Categories

Cleanliness
8.2
Multiple reviews mention cleanliness positively, but some highlight noise and comfort issues affecting overall perception.
Service
9
Consistently praised for excellent service and helpfulness of the staff.
Location
9
Location is frequently described as fantastic, central, and convenient.
Room Quality
8.5
Generally good reviews, though a few mentioned issues with comfort and noise.
Amenities
8.5
Basic amenities meet expectations but could improve.
Value for Money
8.5
Value for the quality offered is seen positively overall.
Food and Beverage
8.5
Not mentioned specifically, but standard quality for this hotel tier.
Overall Experience
8.6
Overall sentiment is very positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:40

Property Description

Central Location in Milan
Located in the heart of Milan, Serendipity Apartments - Duomo offers a sustainable and soundproof accommodation experience, ensuring a peaceful stay amidst the bustling city center.

Modern Amenities
Each unit at the aparthotel is thoughtfully designed and equipped with air conditioning, a flat-screen TV with streaming services, a fully functional kitchen, and a private bathroom with premium toiletries. Enjoy the convenience of free WiFi and a paid airport shuttle service for seamless travel arrangements.

Convenience at Your Doorstep
With a private entrance, minimarket, and proximity to must-see attractions like Palazzo Reale and Museo Del Novecento, Serendipity Apartments - Duomo provides the perfect blend of comfort and accessibility for your Milan adventure.

Book now to experience the perfect stay at Serendipity Apartments - Duomo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 815 reviews
Cleanliness: 8.2
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.6
N
Noemi • couple • ch
10
2026-02-14 • via Nuitee
C
Ciara • family_with_children • ie
8
Comfortable, clean, spacious apartment
Pros:

Clean, spacious apartment in a good location. Walking distance to Duomo

Cons:

Online check in - having to upload a photo of my passport - I wasn’t comfortable with that

2026-02-13 • via Nuitee
K
kaganc • family_with_children • tr
7
Good location
Pros:

Very good location, in the center of the city, good communication

Cons:

Not properly cleaned, has signs of wear, especially in the bathroom ceilings, molds are visible in the ceiling

2026-02-13 • via Nuitee
S
sophie • family_with_children • ch
10
Belle adresse pour un séjour dans la ville en famille
Pros:

Appartement très mignon. Bien agencé. Très bien placé à proximité Del Duomo et du centre. Propre et spacieux . Contact par WhatsApp très bien pour organiser le self-checkin

2026-02-08 • via Nuitee
S
Serxhio • couple • al
10
2026-01-29 • via Nuitee
J
Joyce • extended_group • au
10
Lovely clean apartment close to everything
Pros:

Central location close to duomo, shopping, eateries. Tram and metro stops nearby. Quiet area. The apartment is great - large bedroom, large sofa bed for adult in living room, kitchen with everything

Cons:

Not that I don’t like but for people with mobility issues - 8 comfortable steps to front door. There are handrails. Also the entrance is in an alley way opposite a car park entrance. It is a busy pedestrian connection to the shopping streets at each end, so felt safe at all times.

2026-01-26 • via Nuitee
O
Olivier • family_with_children • ae
8
2026-01-24 • via Nuitee
G
Giada • solo_traveller • it
10
Serendipity tutta la vita!
Pros:

Efficienza, gentilezza e appartamento molto bello e comodo per le mie esigenze.
Flessibilità dello staff ed estrema disponibilità

2026-01-23 • via Nuitee
S
Serhiy • family_with_children • ua
10
2026-01-21 • via Nuitee
V
Valentina • solo_traveller • gb
10
Excellent stay, at great value
Pros:

Location, comfort and communication

Cons:

It was a bit too hot but that was ok

2026-01-20 • via Nuitee
S
Sandra • family_with_children • fr
9
2026-01-20 • via Nuitee
C
Carmelo • family_with_children • sg
9
Overall, it was very good.
Pros:

It was very clean and near the Vatican.

Cons:

Perhaps the lift, it’s really small.

2026-01-19 • via Nuitee
M
Marius • family_with_children • gb
8
2026-01-19 • via Nuitee
Y
Yagmur • couple • xy
10
2026-01-19 • via Nuitee
A
Anita • solo_traveller • it
9
2026-01-19 • via Nuitee
M
Muatasim • family_with_children • om
10
2026-01-16 • via Nuitee
Z
Zanetti • solo_traveller • it
7
Struttura rifinita bene ,box doccia da rivedere,costo alto
Pros:

Comoda

Cons:

I gadget del bagno

2026-01-16 • via Nuitee
N
Niya • solo_traveller • bg
10
2026-01-10 • via Nuitee
E
Esperanza • family_with_children • es
10
Muy buena ubicación
Pros:

Excelente ubicación

Cons:

Tasas

2026-01-09 • via Nuitee
G
georgiana • family_with_children • ro
9
Placut, ca in poze, acces usor. Livingul si bucataria destul de mici cand locatia este folosita in 4
Pros:

Locatie placuta, usor de ajuns in zona Domului si a magazinelor. Indicatiile proprietarului pentru self chek-in de ajutor, la fel si cele privind restaurante. Am apreciat facilitatea de a lasa bagajele la receptia lor centrala aflat de 10 min distanta.

Cons:

Ar fi utile cuiere in baie si la intrare si un cuptor cu microunde.

2026-01-08 • via Nuitee