The Lanes Hotel

Hotels
•
Independent
7.2 (5 reviews)
Simpang 14, Tutong, Tutong, TA 1141 , Tutong , BN
673-4221991

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Simple and warm breakfast
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed opinions on amenities and value for money

Categories

Cleanliness
7.8
Rooms were praised for being clean and comfortable, although a few guests mentioned minor maintenance issues.
Service
8.2
Guests appreciated the friendly staff but some mentioned slow service and issues with breakfast.
Location
8.4
The excellent location near key landmarks and public transport was highlighted as a major positive aspect.
Room Quality
7.9
Rooms were described as clean, comfy, and suitable for both business and leisure travelers, although some mentioned subpar views.
Amenities
7.2
Mixed reviews regarding amenities, with some praising the gym and pool while others criticized the lack of spa services and room equipment.
Value for Money
6.9
Opinions varied on value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and food services received mixed feedback, with some guests praising simplicity and warmth, while others wished for more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel, citing friendly staff and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 03:14

Property Description

Relax and Unwind: Outdoor Pool and Fitness Center - Take advantage of the hotel's recreational opportunities including an outdoor pool and fitness center to relax and stay active.

Dining and Socializing: Restaurant, Room Service, and Bar/Lounge - Enjoy a meal at the hotel's restaurant, indulge in room service, and mingle with other guests at the complimentary reception. Finish your day with a drink at the bar/lounge.

Convenience and Comfort: Complimentary Services and Amenities - Benefit from amenities like complimentary wireless internet access, concierge services, and on-site shopping. The hotel also offers dry cleaning services, a 24-hour front desk, and event facilities for your convenience.

Book your stay at The Lanes Hotel in Tutong now to experience a perfect blend of leisure, convenience, and exceptional service.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.2
Based on 5 reviews
Cleanliness: 7.8
Service: 8.2
Location: 8.4
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Sherine
2
Bad Stay
Pros:

Very run-down hotel needs a urgent revamp. Not sure how Hotels.com could even list this on website.
Breakfast one of the staff prepared an "English breakfast " overcook egg and hash brown did not even touch it.
Booked for 4 nights and stayed for one. This is more like a cheap hostel rather than a hotel. Would not recommend

2025-05-02 • via Nuitee
N
Niya • friends
8
Pros:

Cannot access to my Netflix and still can hear noises from next door..

2023-02-13 • via Nuitee
L
Lynn • family
8
Pros:

overall excellent service &, condition..it's just that, I don't know how to change the TV channel.if I'm at 40 have difficulty with it, can you imagine what people age 50-60 difficultiness with it?

but overall just perfect

2023-01-16 • via Nuitee
A
Ah Hazman • family
6
Pros:

overall was great, the service, the breakfast, hotel design & layout, the only problem was the bed, it was not comfortable and thin walls making it too noisy

2022-10-14 • via Nuitee
R
robert
8
Only hotel in Town
Pros:

Nice hotel in centre of town, not very busy. Staff helpful but could not take security deposit of $50 on credit card.....insisted on cash but waived fee when I protested.
Limited menu - same for both lunch and dinner - staff helpful and available but not very pro-active.

2022-10-13 • via Nuitee