The One Palácio da Anunciada

Hotels
•
H10 Hotels
9.4 (1260 reviews)
Ruas das Portas de Santo Antão, 112-134 1150-268- , Lisbon , PT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small rooms
Cleaning issues
Limited amenities

Categories

Cleanliness
8.3
Some reviews indicate insufficient cleaning and old towels.
Service
10
Multiple reviews highlight excellent service and helpful staff.
Location
9.77
Positive sentiments regarding the great location of the hotel.
Room Quality
8.81
Mention of small rooms and issues with heating.
Amenities
8.76
Some amenities are limited and require advance booking.
Value for Money
9.79
Overall sentiment suggests good value considering the service and location.
Food and Beverage
9.75
Breakfast and dining experiences received high praise.
Overall Experience
10
General consensus indicates a wonderful experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.

Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.

Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!

Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Property Video

Guest Reviews

9.4
Based on 1260 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.75
Overall Experience: 10
D
David • couple • gb
9
2026-10-23 • via Nuitee
P
Patrick • family_with_children • fr
10
Great place to stay in Lisbon
Pros:

Well located, very friendly staff, amazing breakfast, comfortable rooms, sauna, indoor and outdoor pool

Cons:

Fitness and spa equipment under maintenance, gym a bit small

2026-10-20 • via Nuitee
E
Elaine • couple • gb
10
Just amazing.
Pros:

Very well situated. Staff, quality of food and drink, staff and hotel amazing.

Cons:

Nothing

2026-10-13 • via Nuitee
J
JB ROQUETTE • couple • be
9
Pros:

Hotel très bien tenu, très bien placé, expérience piscine et restauration de bon niveau.

2026-10-13 • via Nuitee
A
Andy • couple • gb
10
2026-10-11 • via Nuitee
J
Janette • family_with_children • au
7
Once our initial problems were sorted, we enjoyed the hotel stay.
Pros:

The breakfast was exceptional, the staff friendly and the location excellent.

Cons:

We initially had problems because the beds were not separated. We were given another room but the mattress protector was old and the elastic was had worn out and the duvet had absolutely no stuffing.

2026-10-09 • via Nuitee
A
Angela • couple • gb
9
2026-10-07 • via Nuitee
J
Jeroen • couple • nl
10
Perfect luxury hotel in the heart of Lisbon.
Pros:

The location is amazing, right in the city heart. However, it feels very tranquille and spacious. Staff is amazing. Breakfast is superb. Rooms are comfortable. Food is good!

Cons:

Bit nitpicky, but the beds were very soft (too soft for my taste).

2026-10-07 • via Nuitee
A
Anne • couple • gb
9
Great location
Pros:

Perfect location. Lovely hotel and pool area. Staff very helpful and friendly

Cons:

Cold buffet at breakfast would be better with just A La Carte for cooked. Need a kettle in the rooms for tea. Coffee machine not suitable for tea

2026-10-07 • via Nuitee
E
Edward • couple • us
10
Quiet oasis in the center of the city.
Pros:

Located near to main streets, but on a quiet street in behind the main ones. Beautiful restoration/repurposing of the buildings. Great staff.

Cons:

Nothing. Would love to stay there again!

2026-09-19 • via Nuitee
A
Aurélie • couple • fr
8
Pros:

La situation géographique est parfaite, la qualité de cet établissement, des services ainsi que la propreté sont largement à la hauteur de nos attentes.

Cons:

La vue sur un mur, certes vegetalisé, à 2 mètres de l'une des 2 fenêtres, l'autre donnant sur les autres fenêtres de l'hôtel à 4 mètres.
Dommage, cette structure donne une sensation d'enfermement alors que nous étions à l'avant dernier étage.
Un décalage énorme avec la beauté et la qualité des lieux.

2026-09-18 • via Nuitee
M
Mark • couple • us
9
Beautiful hotel centrally located
Pros:

Beautiful hotel centrally located, the entire staff were attentive and very helpful.

2026-09-17 • via Nuitee
C
Chloe • couple • fr
10
2026-09-16 • via Nuitee
M
Mike • couple • au
10
A wonderful experience and lovely staff a must stay to experience
Pros:

Fantastic staff, location, breakfast and lovely room a must stay in Lisbon

Cons:

Nothing

2026-09-15 • via Nuitee
T
trung • couple • fr
8
Un havre de paix en plein cœur d’une ville trépidante
Pros:

Atmosphère générale apaisante, piscine très belle et agréable, accueil
Petit déjeuner très bon

Cons:

Exposition de tableaux vraiment très laide !

2026-09-15 • via Nuitee
S
Samantha • extended_group • gb
9
Beautiful hotel, fantastic location, staff were friendly and helpful. The pool area was lovely.
Pros:

Fantastic location, beautiful hotel. Outside spaces were great especially the pool and pool bar. Staff were friendly and helpful

Cons:

Breakfast was expensive for what it was, considering how reasonable the cost of the restaurants are in Lisbon, the drinks were also quite expensive.

2026-09-14 • via Nuitee
F
Fausto • couple • bo
8
Muy recomendable.
Pros:

La ubicación, las habitaciones muy confortables.
El desayuno muy bueno. La piscina muy bonita

2026-09-14 • via Nuitee
S
Simon • family_with_children • fr
8
idéal
Pros:

le lieu est splendide, chargé d'histoire et très confortable. Le calme du jardin après une baignade dans cette piscine très agréable est un excellent combo.

Cons:

chambre un peu petite.

2026-09-14 • via Nuitee
I
Iñaki • extended_group • es
9
Muy recomendable
Pros:

El hotel está en perfecto está muy bien cuidado y tiene unas instalaciones estupendas. La zona de jardín y piscina son muy agradables. Está muy céntrico pero no hay ningún tipo de ruido. El personal es muy amable y dispuesto. El desayuno, simplemente, espectacular.

Cons:

Nada

2026-09-12 • via Nuitee
A
Andrea • solo_traveller • de
8
2026-09-11 • via Nuitee