The One Palácio da Anunciada

Hotels
•
H10 Hotels
9.4 (1171 reviews)
Ruas das Portas de Santo Antão, 112-134 1150-268- , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small rooms
Cleaning issues
Limited amenities

Categories

Cleanliness
8.3
Some reviews indicate insufficient cleaning and old towels.
Service
10
Multiple reviews highlight excellent service and helpful staff.
Location
9.77
Positive sentiments regarding the great location of the hotel.
Room Quality
8.81
Mention of small rooms and issues with heating.
Amenities
8.76
Some amenities are limited and require advance booking.
Value for Money
9.79
Overall sentiment suggests good value considering the service and location.
Food and Beverage
9.75
Breakfast and dining experiences received high praise.
Overall Experience
10
General consensus indicates a wonderful experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.

Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.

Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!

Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1171 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.75
Overall Experience: 10
J
Jacqui • extended_group • gb
10
2026-07-18 • via Nuitee
K
Kiril • couple • ua
10
2026-07-18 • via Nuitee
E
Eleri • extended_group • gb
10
Fantastic hotel and staff. Breakfast amazing. Very central
Pros:

Beautifully appointed. Very creative use of the Palace

2026-07-17 • via Nuitee
K
Karin • extended_group • at
10
fürstliches Hotel mit Paradiesgarten
Pros:

Schön renoviertes, historisches Gebäude mit Garten und Pool im Innenhof; hervorragende Küche, zentrale Lage

2026-07-15 • via Nuitee
M
Michael • couple • au
9
2026-07-15 • via Nuitee
A
Alexandre • couple • fr
9
2026-07-13 • via Nuitee
A
Amanda • extended_group • gb
10
Excellent stay
Pros:

Bed was really comfortable. Welcome drink was a lovely touch. Staff made us feel very welcome and were helpful

2026-07-13 • via Nuitee
P
pascale • couple • fr
10
Parfait !!!
Pros:

L’ancien palace entièrement restauré et l’emplacement dont au top !

Cons:

Rien

2026-07-12 • via Nuitee
D
Dovlet • family_with_children • gb
4
2026-07-11 • via Nuitee
V
Viktor • couple • us
10
2026-07-07 • via Nuitee
N
Nick • extended_group • au
7
Enjoyed our 4 day stay, nice resort!
Pros:

Good location and facilities. Also the food at the resort was nice.

Cons:

We unfortunately did not once get to experience the pool side cabana beds during our four day stay as they were always occupied on a first in basis. The resort should implement a fairer time scheduling system which gives all its guests the opportunity to use the pool facilities.

2026-07-07 • via Nuitee
I
IRANY JUNIOR • couple • br
9
2026-07-07 • via Nuitee
M
Maria Julia • couple • br
9
2026-07-05 • via Nuitee
L
lindsey • couple • us
10
2026-07-04 • via Nuitee
B
Blair • family_with_children • nz
9
It was nice
2026-07-02 • via Nuitee
T
Trond • solo_traveller • no
10
2026-06-29 • via Nuitee
M
Marie-Emily • extended_group • fr
6
2026-06-29 • via Nuitee
J
Jo • couple • gb
10
Amazing
Pros:

Beautiful property, great rooms, gorgeous outside area and pool area

Cons:

Nothing

2026-06-29 • via Nuitee
F
FRANCISCO ASSIS • couple • br
10
Maravilhoso
Pros:

Hotel lindo, com bastante estrutura, perto de tudo, funcionários muito atenciosos

2026-06-28 • via Nuitee
J
Jaime • extended_group • es
10
Viaje familiar
Pros:

El hotel es espectacular, un palacete reconstruido, el personal super amable y eficiente y la ubicación perfecta, en el centro pero alejada del barullo

2026-06-28 • via Nuitee