The One Palácio da Anunciada

Hotels
H10 Hotels
9.4 (1038 reviews)
Ruas das Portas de Santo Antão, 112-134 1150-268- , Lisbon , pt

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small rooms
Cleaning issues
Limited amenities

Categories

Cleanliness
8.3
Some reviews indicate insufficient cleaning and old towels.
Service
10
Multiple reviews highlight excellent service and helpful staff.
Location
9.77
Positive sentiments regarding the great location of the hotel.
Room Quality
8.81
Mention of small rooms and issues with heating.
Amenities
8.76
Some amenities are limited and require advance booking.
Value for Money
9.79
Overall sentiment suggests good value considering the service and location.
Food and Beverage
9.75
Breakfast and dining experiences received high praise.
Overall Experience
10
General consensus indicates a wonderful experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.

Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.

Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!

Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1038 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.75
Overall Experience: 10
C
caroline couple br
10
Excelente hospedagem
Pros:

A cordialidade da equipe é o diferencial. O atendimento do check in foi perfeito, com o Edgard. Café da manhã excelente, a la carte, com atendimento rápido. Quarto bonito e confortável. Piscina aquecida com agendamento prévio, para um número máximo de pessoas, o que é ótimo e garante o ambiente de relaxamento. Há um filtro na academia, que pode ser usado a qualquer hora para encher a garrafa de água disponibilizada pelo hotel. A experiência foi superior a de outros hotéis 5 estrelas que conhecemos.

2026-02-13 via Nuitee
O
Olena couple ua
9
2026-02-13 via Nuitee
C
Chris couple ca
8
Looking forward to returning only next time will book a larger room, the cosy rooms were cosy!
Pros:

Friendly staff, great breakfasts, comfortable beds

Cons:

Nothing

2026-02-10 via Nuitee
R
Renata family_with_children br
10
Estadia perfeita! Superou as expectativas
Pros:

O hotel é lindo, extremamente limpo e muito bem cuidado. Os funcionários são todos muito prestativos e atenciosos, sempre prontos para ajudar.
Um grande diferencial são os mimos disponíveis ao longo do dia: água saborizada, cookies, doces e até pastel de nata — um carinho que faz toda a diferença.
O café da manhã é excelente, com ótima variedade e qualidade.
A localização também é perfeita, facilitando muito a estadia.
Sem dúvida, voltaríamos e recomendamos fortemente!

Cons:

Gostamos de tudo

2026-02-09 via Nuitee
S
Snydel couple de
10
2026-01-28 via Nuitee
A
Alex Abdallah solo_traveller ae
9
2026-01-22 via Nuitee
N
Norma family_with_children gb
10
Superrrr!!!
Pros:

Amazing experience and the staff so friendly.
Excellent breakfast.

Cons:

I liked it all

2026-01-19 via Nuitee
T
Tarin couple us
10
2026-01-19 via Nuitee
M
Mathew couple gb
10
We loved it and will be back.
Pros:

Just a brilliant hotel with brilliant staff. Pool area and breakfast was outstanding.

2026-01-19 via Nuitee
T
Tarin couple us
10
2026-01-19 via Nuitee
K
Kimberly couple us
10
The hotel was beautiful. We’d recommend it to anyone traveling to Lisbon.
2026-01-19 via Nuitee
T
Teresa couple ch
10
2026-01-19 via Nuitee
L
Lionel family_with_children fr
9
Quasi-Exceptionnel
Pros:

L’emplacement, les services et la qualité du personnel.
Quand nous somme

Cons:

Dans la suite que nous occupions, très belle au demeurant, la porte vitrée des W.C était transparente.
Cela a gêné mon épouse et nous ne pouvions utiliser la salle de bain, s’y l’un de nous s’y trouvé.

2026-01-19 via Nuitee
C
Corey family_with_children us
10
Luxurious, convenient home base for an amazing time in Lisbon! One Palacio Anunciada is a delight!
Pros:

We had an incredible time at the One Palacio Anunciada. We arrived with two young children and met up with two additional families who also stayed at the hotel. It was luxurious, comfortable, and the service was really amazing. When we weren't exploring Lisbon, we were at the gorgeous pool, lounging on one of the patios, enjoying the spa, or having a drink/meal at one of the amazing restaurants. We were especially impressed with the kindness and professionalism of the staff. The room was well appointed and accommodated the four of us cozily. I highly recommend this property and will look to stay with the One group in other cities!

2026-01-19 via Nuitee
M
Matthew couple us
9
2026-01-18 via Nuitee
M
Marta couple es
10
Pros:

La ubicacion y los jardines

Cons:

El precio del desayuno

2026-01-15 via Nuitee
G
Gerd family_with_children de
9
Pros:

Lage und perfektes Frühstück

Cons:

Kleiner Innenpool. Pool und Sauna kann man nicht spontan nutzen und musste mindestens einen Tag vorab buchen um einen freien "Slot" zu bekommen.

2026-01-10 via Nuitee
M
Mehran family_with_children it
9
sicuramente se torneremo a Lisbona sceglieremo ancora questo hotel
Pros:

colazione fantastica , servizio ineccepibile,camerieri molto gentili
architettura molto bella del Palazzo ,
una persona al mattino,. nel giardino, aveva un'aquila per scacciare i colombi ! molto interessante

Cons:

la sala dove c'è il Bar era poco riscaldata , e cosi il corridoio, per altro stupendo , che dava alla SPA e alle camere freddo

2026-01-09 via Nuitee
N
Nicholas family_with_children ca
10
Perfect
Pros:

Everything !

Cons:

My stay wasn’t long enough

2026-01-09 via Nuitee
L
LORENA extended_group it
6
Pros:

posizione ottima e struttura storica bella

Cons:

camera molto piccola, pulizia sufficiente le stanze non vengono ben areate, asciugamani vecchissimi e non sempre puliti, ho trovato la porta aperta della camera nel pomeriggio, la SPA piccolissima e a turno, bisogna prenotarla, personale poco cordiale ma peggio ancora gli ultimi 3 gg colazione alla carta senza buffet cosa mai vista in hotel 5 stelle... forse d'estate con giardino esterno si sta abbastanza bene, ma con brutto tempo un incubo .....mi spiace ma non tornerei in questa struttura

2026-01-07 via Nuitee