The One Palácio da Anunciada

Hotels
H10 Hotels
9.4 (1159 reviews)
Ruas das Portas de Santo Antão, 112-134 1150-268- , Lisbon , pt

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small rooms
Cleaning issues
Limited amenities

Categories

Cleanliness
8.3
Some reviews indicate insufficient cleaning and old towels.
Service
10
Multiple reviews highlight excellent service and helpful staff.
Location
9.77
Positive sentiments regarding the great location of the hotel.
Room Quality
8.81
Mention of small rooms and issues with heating.
Amenities
8.76
Some amenities are limited and require advance booking.
Value for Money
9.79
Overall sentiment suggests good value considering the service and location.
Food and Beverage
9.75
Breakfast and dining experiences received high praise.
Overall Experience
10
General consensus indicates a wonderful experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.

Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.

Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!

Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1159 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.75
Overall Experience: 10
R
Rebecca couple gb
10
Amazing Fantastic Brilliant.
Pros:

Everything Staff, Facilities, Location.

Cons:

Nothing Everything first class as it should be.

2026-06-25 via Nuitee
P
Philip couple no
8
2026-06-24 via Nuitee
W
W6720FBcourtneyh Friends getaway
10
A solid Lisbon hotel
Pros:

Great hotel with friendly staff. Very comfortable clean rooms. Very convenient to shops and galleries.

2026-06-23 via Tripadvisor
M
MiriamSimoes Couples Sintra, Sintra Municipality, Lisbon District, Central Portugal
10
Luxury, Elegance, and an Unforgettable Lunch!
Pros:

Every stay at Palacio da Anunciada feels like stepping into a royal residence. From the elegant surroundings to the impeccable service, you are made to feel as though you truly belong to royalty.

This time, I also had the pleasure of enjoying lunch at the hotel, and I was absolutely delighted by the exquisite dishes I was served. Every bite was beautifully prepared and full of flavour, making the experience even more memorable.

Palacio da Anunciada continues to exceed my expectations, combining timeless luxury with genuine hospitality. I look forward to returning again and again.

2026-06-22 via Tripadvisor
L
Lochan family_with_children us
7
Pros:

Breakfast was okay.

Cons:

Hallways by our room smelled like a old shipyard. Scent of oil

2026-06-22 via Nuitee
L
Luke couple gb
10
2026-06-22 via Nuitee
A
Andrea family_with_children ca
8
Pros:

The pool & pool bar & restaurant was fantastic after a long travel day and super hot afternoon! Breakfast was also superb.

Cons:

The property still has some Reno’s to finish - painting missed, curtain threads hanging.. it’s close but it’s not a five star yet.

2026-06-22 via Nuitee
G
Gary extended_group gb
8
2026-06-21 via Nuitee
M
MBacka Solo travel
10
Amazing dining experience with the team at The One!
Pros:

The experience dining at The One was quite amazing! Not only was the food delicious but the dining team made the whole dinner special! Eduardo, Silva, Miahela and Pana were exceptional. Even though I was dining alone, they made the evening special with wine tastings and great conversation. Miahela even made me my next dinner reservation for Fado with a friend of hers. Thank you!!

2026-06-19 via Tripadvisor
M
michelegM4387SV Family
10
Had an exceptional stay at The One.
Pros:

I had an exceptional stay at this hotel. From the moment I arrived, the service was outstanding, with a team that was genuinely welcoming, attentive, and accommodating. Every detail was handled with care, and the overall quality of the experience exceeded expectations. The accommodations were comfortable, elegant, and well maintained, making the stay feel truly first-class. A top-tier hotel with excellent service — I would highly recommend it to anyone looking for a memorable and stress-free experience.

2026-06-18 via Tripadvisor
J
Jennifer Rustom couple us
9
very comfortable and convenient
Pros:

Did not have breakfast at hotel but lovely options are available right next to hotel.

Cons:

sometimes the Ubers found it difficult to find the location and were unable to pick up

2026-06-18 via Nuitee
S
Sharon extended_group gb
10
Wonderful stay . The service staff food excellent. We will be back thank you everyone for making my brother 60th weekend
Pros:

Fabulous location beautiful rooms. Pool and bar areas stunning

2026-06-16 via Nuitee
A
Andre Dylan solo_traveller ch
5
2026-06-14 via Nuitee
D
Debbie couple us
10
Lisbon was beautiful and the location of this property made it easy to immerse yourself into the surroundings.
Pros:

The central location was amazing. Staff were accommodating and helpful.

2026-06-13 via Nuitee
M
Manuela solo_traveller fr
8
Very Good!
Pros:

The location is absolutely PERFECT! The room was very comfortable, spacious and clean (bathroom as well).
The decoration & architecture of the hotel is very beautiful, it feels like a little oasis in the center of a busy city like Lisbon.

Cons:

The service at the pool bar was not the best, the pool staff were noisy, not professional enough for a 5 star hotel and they took ages to come see if we needed water or something to drink, I had to go see them at the bar and ask them for a menu twice in two days after being at the pool in front of them for at least 1 hour and 40 minutes. If not, the rest was just perfect :)

2026-06-12 via Nuitee
K
kudavis Solo travel Carrollton, Texas
10
Pedro Vieira is an amazing Sommellier! And I ate the best Salad I have ever had!
Pros:

Pedro Vieira described several Portuguese wines and let me taste them. He is very knowledgeable and appears to take his Sommeller responsibilities seriously. I really enjoyed the experience.
I also had the best salad I have ever had. The Burrata salad with mango and avocado was delicious! Kudos to the Chef! The blend of tastes was perfect. I really enjoyed my experience at the O Jardim Wine Bar because of Pedro and your amazing Chef.
I will definitely be back and will tell all my friends. Well done!!

2026-06-11 via Tripadvisor
A
adriana couple br
7
Otima localizacao, funcionarios muito educados , cafe da manha delicioso , mas o quarto q fiquei era bem pequeno
Pros:

Cafe da manha excelente, localizacao

Cons:

Quarto bem pequeno

2026-06-11 via Nuitee
V
Varley family_with_children gb
10
Perfect.
Pros:

The staff are exceptional, we were treated extremely well and nothing was a problem. Many of the staff made small but meaningful relationships with my children that just were the cherry on top

Cons:

There was nothing I didn’t like. The hotel isn’t cheap, but, it’s 5* service and facilities. If you don’t want or need this I’m sure there are good options - I only say this so readers know we acknowledge the cost but believe it is more than worth it based on our values

2026-06-10 via Nuitee
E
erinneo2026 Family
10
the one hotel lisbon
Pros:

this hotel was amazing! their stuff is so attentive, well-mannered, and helpful! the location is incredible as well, very close a lot of restaurants and shopping, and relatively accessible to the city of Lisbon. The hotel itself it’s beautiful! our rooms we spacious, clean, and quiet despite being in the city. the spa and pools were amazing and all of their meals were delicious! would absolutely recommend staying here for your trip to Lisbon!

2026-06-09 via Tripadvisor
I
I600IEsheilak Couples
10
Guest
Pros:

The food was absolutely incredible. It was a true culinary experience. The staff extremely pleasant and the atmosphere is great. Couldn’t of asked for a better dining experience!

2026-06-09 via Tripadvisor