The Secure Inn Hotel

Hotels
•
Independent
7.8 (5 reviews)
Ghala Heights, Muscat, Muscat Governorate, 118 , Muscat , OM
968-93925542

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Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
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Review Highlights

Pros:
Good location (near airport, souk, malls)
Spacious rooms / comfortable beds
Helpful reception and staff (early check-in, upgrades, praised employees)
Clean toilets reported by some guests
Many guests recommend the hotel
Good food (buffet and à la carte praised)
Some guests described stay as exceptional
Rooms generally tidy in several reviews
Cons:
Loud noise from club/bar/terrace causing sleeplessness
Small showers / poor bath fittings / shower partition too small
High price / poor value (expensive breakfast, costly bottled water)
Small rooms or rooms without windows / limited views
Booking and refund handling issues (ignored cases)
Unhygienic reports (dirty carpet, no hot water in wash basin)
Pool is children-only (cannot sunbathe) / limited amenities
Missing washroom accessories (no wipers), broken lamps

Categories

Cleanliness
6.8
Mixed reports: some guests mentioned clean toilets, but several reviews noted unhygienic areas (dirty carpet) and general cleanliness concerns, lowering this score.
Service
9
Generally praised — multiple guests commended reception and staff (helpful check-in, early check-in, upgrades, named staff praised). There are isolated service failures (booking/refund not handled) but overall service sentiment is strongly positive.
Location
9.1
Strong positive sentiment: several guests highlighted the convenient location (near airport, souk and malls) and listed 'الموقع'/'La posizione' as a pro.
Room Quality
6.6
Mixed to negative: positives include spacious rooms and comfortable beds, but many complaints about small rooms, no window/view, small shower partitions, broken lamps and other room defects reduced this score.
Amenities
6.9
Negative impact from on-site entertainment: recurring complaints about a loud club/bar/terrace and limited pool (children only). Some amenities quality issues (low-quality water bottles) also noted.
Value for Money
6.6
Several guests mentioned price concerns (الثمن), expensive breakfast and perceived poor value; refund/booking handling issues also hurt perceived value.
Food and Beverage
8.5
Generally positive where mentioned — at least one detailed review praised both buffet and à la carte offerings; only occasional comments about cost (expensive breakfast) rather than quality.
Overall Experience
8.9
Mixed overall: many guests recommend the hotel due to staff and location and some exceptional stays, but recurring severe noise issues (club/music until late) negatively affected multiple stays. Overall leans positive given strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 06:04

Property Description

Discover the perfect blend of comfort and convenience at The Secure Inn Hotel in Muscat, where every detail is designed with your enjoyment in mind.

Recreational Amenities
Unwind in our tranquil outdoor pool or energize at the fully-equipped health club. Daily complimentary receptions give you the chance to mingle and make new friends in a welcoming atmosphere.

Dining Options
Savor delicious meals at our two on-site restaurants, including 24-hour room service for those late-night cravings. Don’t forget to indulge in a refreshing drink at our poolside bar while soaking up the sun.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our well-appointed guest rooms feature minibars, LED TVs, and luxurious bathrooms, ensuring a comfortable home away from home.

Escape to relaxation and luxury—book your stay with us today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUS

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 5 reviews
Cleanliness: 6.8
Service: 9
Location: 9.1
Room Quality: 6.6
Amenities: 6.9
Value for Money: 6.6
Food and Beverage: 8.5
Overall Experience: 8.9
عمر السوطي • solo_traveller • om
10
Pros:

رائع

Cons:

رائع

2026-07-10 • via Nuitee
H
Hamed • couple • om
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-07-09 • via Nuitee
B
Balaji • extended_group • om
9
Pros:

Easy access to all Indian restaurants and airport

Cons:

Only the size of the bathroom is small

2026-07-08 • via Nuitee
Y
Yousuf • couple • om
10
2026-06-30 • via Nuitee
U
UAE • solo_traveller • ae
7
الافطار جميل
Pros:

الموقع

Cons:

دفعت مبلغ أكبر من الذي حجزته

2026-06-24 • via Nuitee
U
UAE • solo_traveller • ae
1
القيمة غالية مقارنة بغيرها
Pros:

الموقع

Cons:

القيمة

2026-06-24 • via Nuitee
K
Kareem • couple • iq
8
2026-06-22 • via Nuitee
U
UAE • solo_traveller • ae
6
Pros:

الموقع

Cons:

المبلغ

2026-06-13 • via Nuitee
سلطان • couple • om
10
2026-06-04 • via Nuitee
E
Eman • family_with_children • ae
8
2026-05-31 • via Nuitee
U
UAE • solo_traveller • ae
10
Pros:

الموقع

Cons:

الثمن

2026-05-29 • via Nuitee
H
hanoze • solo_traveller • in
8
Not bad but could have been better
Pros:

Room size & ac

Cons:

Shower size & quality of bath fittings

2026-05-28 • via Nuitee
F
Faisal03 • couple • om
6
The room is spacious and comfort
Pros:

The Bed was comfortable and toilet clean

Cons:

My Room was not having any window or view

2026-05-13 • via Nuitee
A
ASIM • extended_group • om
10
شغل
Pros:

كل شي في

2026-05-13 • via Nuitee
O
OSAMA HAZZAA • family_with_children • tr
9
2026-05-13 • via Nuitee
A
Abdullah • solo_traveller • om
8
Pros:

الاستقبال جيد جدا

Cons:

لاشي

2026-05-11 • via Nuitee
S
Sully8. 3 • family_with_children • om
7
2026-05-10 • via Nuitee
H
Hassan • couple • om
8
نتمنى يكون مدخل خاص حق 808
Pros:

غرفيه زينه ونظيفه

Cons:

مدخل البار وغرف نفس مدخل (مصعد )
ما ينصح بي عوايل

2026-05-08 • via Nuitee
O
OSAMA HAZZAA • solo_traveller • tr
10
2026-05-05 • via Nuitee
S
SAJAN • solo_traveller • om
8
2026-04-20 • via Nuitee