Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Free bicycles on site
Electric car charging station
Comprehensive recycling policy
Boat tours on site
Free WiFi
24-hour front desk
Terrace
See all facilities

Property Description

Recreational Opportunities
Indulge in the sauna, fitness center, and seasonal outdoor pool during your stay at Hotel Karen.

Dining and Entertainment
Experience authentic Chinese cuisine at 千岛湖餐厅 and unwind with a drink at the bar or poolside bar.

Luxurious Accommodations
Relax in one of the 98 uniquely decorated guestrooms, each featuring a pillowtop bed, private balcony, and designer toiletries.

Immerse yourself in a blend of relaxation and luxury at Hotel Karen in Hangzhou. Book now for an unforgettable experience!

Important information:

  • The seasonal pool will be open from June to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 2 reviews
V
Verified traveler • family
8
Pros:

This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized.

2021-07-27 • via Nuitee
L
lei
10
管家式服务，贴心周到
Pros:

一不当心选了千岛湖当地最贵的酒店，hotel karen 迄今为止住过服务最贴心，最有特色的精品五星酒店，外观像个碉堡或是厂房，还有一扇像似生了锈的铁门，私密性极高，尽显低调奢华。整个酒店拥有环保理念，有自己养植的蔬菜和禽类，夏天可以上岛上采摘，临走还能带上一篮。全程管家式服务，现场摆放刚消过毒的杯具和洗漱用品。整个酒店大多都使用了木质材料，连牙刷都是木质的，化妆包都是牛皮纸做的，每年都使用最好的植物木腊油做养护。环保理念无处不在，服务细致到位，希望明年尽快实现网红酒店的目标和无人机送餐的这块项目

2019-01-03 • via Nuitee