White's City Cavern Inn

Hotels
Independent
8.6 (410 reviews)
17 Carlsbad Cavern Hwy, Carlsbad, New Mexico, 88268 , Carlsbad , US

Pets allowed

Facilities

Free breakfast
24-hour front desk
Continental breakfast
Designated smoking area
Outdoor pool - seasonal
Picnic area
Free breakfast
Free self parking
Free continental breakfast

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness needs improvement
Minimal breakfast options

Categories

Cleanliness
7.81
Some reviews indicated the property is older and needs improvement, including dirty outside corridors and marginally adequate bathrooms.
Service
9.28
Multiple mentions of friendly and helpful staff, as well as proactive customer service during government shutdown.
Location
9.82
Reviews consistently praise the hotel's proximity to Carlsbad Caverns, making it an ideal location.
Room Quality
8.27
Rooms noted as clean and comfortable, but some reviews suggest they are basic and older.
Amenities
8.3
General feedback was positive about clean pool and facilities, but basics like breakfast and ice maker need improvement.
Value for Money
8.76
Guests reported good value for the price, with some notes that everything is a bit old but still acceptable.
Food and Beverage
7.81
Breakfast options were minimal with no meat, leading to a lower score.
Overall Experience
8.78
Overall satisfaction with the experience due to location and service, despite some concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:28

Property Description

Relaxing Outdoor Pool and Picnic Area
Indulge in the seasonal outdoor pool and unwind at the picnic area, perfect for leisurely afternoons under the sun.

Delightful Dining Experience
Savor a delicious meal at the Cactus Cafe within White's City Cavern Inn. Start your day with a complimentary continental breakfast before your adventures.

Convenient Location
Enjoy the proximity to popular attractions like Carlsbad Caverns National Park and Lechuguilla Cave, making exploration easy during your stay.

Book now for an unforgettable experience at White's City Cavern Inn, where relaxation and adventure await.

Important information:

  • The seasonal pool will be open from May to September.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 410 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
R
ReadRibbet Family Tucson, Arizona
8
It May Be Your Only Choice But It Was a Good Experience
Pros:

The Whites City Cavern Inn is the closest motel to the entrance of the Carlsbad Caverns (about 7 miles away). It is one of the only lodging options in the area outside of the city of Carlsbad (30 miles away). It is a two-story motel with exterior entrances and no elevator. It is near one restaurant The Cactus Cafe which is open with limited hours. It is across the street from a gas station and a small retail strip with a gift shop. There is free off-street parking at your door with plenty of turn around space. There is some noise due to the external doors but generally quiet throughout the night. We had a friendly, quick check in. Most other conveniences and restaurant require a drive to Carlsbad. We had a spacious room with comfortable double queen beds, table, 2 chairs, two drawer bureau. We had luggage racks, mini fridge with freezer section, microwave, coffee maker, and hairdryer but no ironing board/iron or safe., There was a separate vanity from a self-contained toilet, tub and shower with individual toiletries. The internet was free and reliable. There was an accessible free ice maker. The breakfast was very limited with primarily continental items. The grounds, facilities and room were clean. It does have a nice outdoor pool and waterpark, but it was closed in March when we were there. It was very competitively priced.

2026-03-28 via Tripadvisor
A
alsmith523 Solo travel
6
Great location, but pls dim the lights
Pros:

I stayed at the Inn a few months ago after coming to Carlsbad Caverns from LA specifically to see the bat flight and the Perseid meteor shower.

I was pleasantly surprised by the state of the room, which was large, clean, and pleasant. I appreciate that the owners of Whites clearly put care into a property that could easily be allowed to be run down and thrive purely because of proximity to the caves.

I was, however, disappointed by how bright the lighting is around the whole complex after dark. Whites has a unique opportunity to take advantage of the dark skies of southern New Mexico, encouraging guests to stargaze. I hope you will consider, if you have not already, either investing in dark sky lighting like you can find at the Caverns visitor center, or at the very least dimming/switching off unnecessary lights such as the fluorescent lights around the store once it closes or the water park at the hotel.

Also the lights make the property very buggy at night.

2025-11-28 via Tripadvisor
J
Jennifer
10
Pros:

Excellent location and staff was super friendly. They even proactively called to offer me a refund if I chose to change my plans due to the government shutdown. I really appreciated this offer and am glad I stayed there!

2025-10-13 via Nuitee
M
Martin
6
Pros:

Close to the caverns

2025-10-13 via Nuitee
D
Donald family
8
Pros:

Very close to the Caverns. Staff was great. Room was clean. Breakfast was minimal.

2025-10-11 via Nuitee
K
Katherine
10
Good place to stay for visit to Carlsbad Caverns
Pros:

Front desk staff very friendly and helpful. Only disappointment had nothing to do with hotel. Our trip was to go to Carlsbad Caverns and they were closed due to the government shutdown.

2025-10-09 via Nuitee
5
56maegank Couples
10
Great tent camping
Pros:

We tent camped and had the whole tent site area to ourselves. Great location literally right outside the Carlsbad caverns entrance road. Also drove to the Sitting Bull Falls for a quick half day hike. Staff was friendly and helpful, facilities were clean (flush toilets and showers), and it was so quiet and peaceful.

2025-10-04 via Tripadvisor
K
Kendra
6
Pros:

Room was very basic but clean. Lobby and outside areas of hotel need some work. When we arrived we were regretting our booking but once inside it was ok for one night. Beds were comfortable. Towels were very thin and the ice maker didn’t work. Breakfast was muffins, cereal and juice and coffee.

2025-10-04 via Nuitee
L
Lorena family_with_children
4
Pros:

I think it's fine for the price. The only thing is that everything is a bit old and not at all up-to-date.

2025-10-04 via Nuitee
F
Franklin family
10
Pros:

If you're going to Carlsbad Caverns, this is the only place to stay, literally and figuratively. It was clean and quiet. Breakfast was included, but there was no meat. Check in was fast and access to the room was easy. We were on a road trip and appreciated a fast in and out, no hassle experience at a reasonable price. We like the old school privately owned hotels that are well kept like White's. Back up to the door and haul your junk straight into the room. No dragging coolers through lobbies and elevators and hallways. After all, we didn't fly half way across the country to waste time looking at hotels, did we? Don't miss the evening bat flight. It was a highlight of our trip.

2025-10-03 via Nuitee
S
Sabrina family
10
Pros:

The room was clean and quiet. It was easy to check in and out, and the pool and splash pad were clean. The Cactus Cafe next door had great food. Great location- just 5-10 minute drive to the Caverns from the hotel. I would stay here again.

2025-10-03 via Nuitee
R
Richard
6
Pros:

Outside corridors were dirty,

Room was adequate. Bathroom was marginally adequate and would benefit from a very cleaning.


Breakfast was practically non-existent.

2025-10-02 via Nuitee
D
Doris friends
10
Pros:

Clean. Close to Carlsbad Caverns.

2025-10-02 via Nuitee
T
travis
8
Pros:

Office staff was very friendly & helpful. Very nice lady. Hotel room was also fine…it’s just an older property, but clean, quiet, & comfortable.

2025-10-02 via Nuitee
L
Linda partner
10
Pros:

Very comfy bed. Clean. Nice frig. Staff friendly. Great proximity to Carlsbad caverns. Good value!

2025-10-01 via Nuitee
S
Sarah friends
10
Pros:

Great stay! Would definitely stay again.

2025-10-01 via Nuitee
L
Linda
8
Pros:

Friendly staff. Main road to Carlsbad NP made navigation super easy. They communicated very well ahead of my stay.

2025-10-01 via Nuitee
C
Christina family
8
Pros:

The staff were great. They were extra accommodating for my ada family members. The complex is big. It's somewhat older, but the location to Carlsbad Caverns was amazing. Wish we could have swam. The facilities looked fun! The continental breakfast was very basic.

2025-10-01 via Nuitee
S
Sergio
8
Pros:

Clean room but a little run down and old.
Property outside a little dirty.
Pool was nice but not heated water so it was real cold.
Breakfast was disappointing.

2025-09-30 via Nuitee
M
Michele family
8
Pros:

While the room was clean, property & rooms are is very outdated and worn. Altho the tub & bathroom were probably replaced relatively recently & were very clean.

2025-09-29 via Nuitee