Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Spacious and comfortable apartments
Great location and amenities
Cons:
Inadequate cleaning service
Issues with kitchen utensils quality

Categories

Cleanliness
7.93
Some complaints about lack of cleaning services during the stay.
Service
9.4
Staff were described as lovely and attentive, describing service positively.
Location
9.44
Conveniently located near restaurants and attractions.
Room Quality
8.89
Rooms were large, comfortable, and well-appointed.
Amenities
8.42
Good amenities but suggestions for improvement in kitchen supplies.
Value for Money
8.88
Reasonable price for the quality and experience provided.
Food and Beverage
8.93
No specific food and beverage mentions, assigned standard quality.
Overall Experience
9.3
Overall enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Luxurious Amenities
Panacea Condo Tulum offers air-conditioned units with modern facilities like a flat-screen TV, safety deposit box, and private bathrooms. Some units even feature balconies or patios with stunning pool or garden views.

Leisure and Recreation
Guests can enjoy the outdoor swimming pool, perfect for a relaxing dip, or opt for a bike ride to explore the area. Families will appreciate the kids' pool and the serene garden where they can unwind.

Convenient Location
Located just a short distance from Tulum's main attractions, Panacea Condo Tulum provides easy access to the Tulum Archeological Site and the bus stations. Additionally, the availability of a car rental service and paid airport shuttle adds to the convenience of guests.

Experience luxury and comfort at Panacea Condo Tulum. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 336 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.3
T
Tereza • couple • cz
9
It’s a great bang for the buck. It’s close to the turist street with shops and restaurants, great swimming pool and calm
Pros:

Comfortable bed, swimming pool, bike rental, modern design

Cons:

We weren’t able to lock door to the terrace, we reported but the staff didn’t repair it. There was limescale on all taps

2026-03-21 • via Nuitee
M
Marcelo • couple • ar
9
Muy Bueno
Pros:

El tamaño de la habitación...la pileta...la tranquilidad...el personal

Cons:

Un compresor del aire acondicionado de otra habitación pegada al nuestro funcionaba mal y hizo ruido toda la noche, impidiendo que podamos descansar bien la última noche. Fuera de eso, excelente todo

2026-03-20 • via Nuitee
A
Amado • solo_traveller • ar
10
Pros:

Excelente

2026-03-19 • via Nuitee
S
Sonia • extended_group • be
9
Prachtig verblijf en goedkoop
Pros:

Prachtig appartement, mooiste in gans ons verlof. Volledig zoals op de foto’s. Eigenaars reageerden onmiddellijk op elk contact. Mooie tuin met ligstoelen en 2 zwembaden

Cons:

Alles prima

2026-03-18 • via Nuitee
F
florence • family_with_children • fr
8
Très bien
Pros:

Tres beau logement et confortable.
Petites choses manquantes: hotte aspirante .bouilloire électricité vaisselle très limité.
Le reste était génial.

Cons:

Piscine grandeur du logement

2026-03-16 • via Nuitee
Y
Youssef • family_with_children • fr
10
2026-03-13 • via Nuitee
J
Juan Fernando • family_with_children • co
10
Pros:

Un lugar tranquilo, con todo lo que se necesita

2026-03-13 • via Nuitee
N
Naomi • couple • gb
10
Relaxed, peaceful and close to the hub of La Veleta
Pros:

Loved this place! Would highly recommend if you are looking for a nice, quiet place to stay in La Veleta, Tulum. Very close to cafes, restaurants, yoga studios and shops, you can easily walk. Beautiful facilities, including 2 pools and a small reception area. They also have bikes you can hire. It was nice and quiet while we were there, and always space to lounge by the pool. The apartment was also beautiful, spacious, and clean, with great internet and a large, comfortable bed.

2026-03-13 • via Nuitee
L
lopez • family_with_children • ar
9
Lugar muy recomendable
Pros:

Las inhalaciones propias y comunes. Cerca de un centro bastante exclusivo. Lugar tranquilo, lejos del ruido de las zonas céntrico as de Tulum

Cons:

No fue clara la instrucción de ingreso

2026-03-10 • via Nuitee
J
Jonathan • family_with_children • fr
9
Excellent hotel à Tulum
Pros:

Immense suite Deluxe, cuisine très bien équipée pour repas dans la chambre, serviettes piscine et douche
Piscine superbe
Proche en voiture des commerces, resto et 30 min pour les sites archéologiques et plage comme Akumal, Muyil, cenotes
Accueil très rapide mais efficace
Le meilleur hôtel de notre trip au Yucatan, on y a passé 4 nuits et nous sommes 5, pour un prix incroyable !

Cons:

Rien, je recommande à 100%

2026-03-07 • via Nuitee
M
Michelle • solo_traveller • ca
10
Would highly recommend!
Pros:

Beautiful well kept grounds and pool. Well stocked kitchen but no coffee maker. Balcony was amazing. Apartment was spacious and bright.

Cons:

Because it is a bit far from Centro, would like to have use of bicycle at no charge.

2026-03-05 • via Nuitee
J
Julia • extended_group • it
10
Pros:

Struttura molto bella con giardino tropicale e due piscine. Pulito, comunicazione efficiente, e personale cordinale. La posizione é buona, non vicinissimo al centro ma in zona ci sono ottimi ristoranti. Nel nostro appartamento c’erano due bagni e due camere. Essenziale, moderno e tutto nuovo.

Cons:

Tutto

2026-03-03 • via Nuitee
H
Helle • family_with_children • dk
9
Pros:

Very nice and clean
place

Cons:

We had a littel problem to get into the reception, but went okay

2026-03-02 • via Nuitee
A
Alice • solo_traveller • ca
10
C’est parfait
Pros:

Tout est parfait

2026-03-02 • via Nuitee
P
Peter • solo_traveller • gb
10
and oasis of tranquility in the city
Pros:

Amazing pools, and tranquility. Massive rooms and interior space. Very friendly staff and above all very close to the bohemian strip of eateries and local shops at reasonable prices. 5min walk to nearest mini market. The hotel also rents you pedal bikes for 100 peso per day and the Centoes (multiple) are 15min away. Paradise in the city!

Cons:

Can't think of anything.

2026-03-02 • via Nuitee
I
Iván • couple • es
10
Muy recomendable
Pros:

Me pareció muy correcto y muy buena relación calidad-precio
La ubicación, está muy bien, a 3 minutos andando con una calle muy ambientada.

Cons:

Todo me pareció bien.

2026-02-28 • via Nuitee
J
JESSICA • couple • fr
9
Superbe
Pros:

Absolument tout.
Le rapport qualité prix est DINGUE. Nous avons payé 185 euros pour 5 jours pour une suite avec piscine privée
L’appartement était immense, beau et bien équipé. La piscine privée fait toute la différence
À quelques rues de commerces et restaurants
Nous avons adoré, nous reviendrons

Cons:

Cela serait top s’il y avait un petit déjeuner de qualité

2026-02-28 • via Nuitee
G
Guillaume • family_with_children • fr
8
2026-02-27 • via Nuitee
P
Paula • solo_traveller • ar
10
2026-02-26 • via Nuitee
Y
Yazeed • family_with_children • fr
3
2026-02-25 • via Nuitee