Grand Moon Hotel Suites

Hotels
8.7 (496 reviews)
KOCATEPE MAHALLESİ ÇAYLAK SOKAK NO 28 BEYOĞLU/İSTANBUL , Istanbul , tr

Children allowed

Facilities

Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable stay
Cons:
Dirty rooms in some instances
Some noise issues reported
Old facilities in certain areas

Categories

Cleanliness
7.09
Mentioned as dirty and gross in one of the reviews. Needs improvement.
Service
9.56
Numerous mentions of friendly staff and helpfulness.
Location
9.1
Well-located, especially near Taksim Square.
Room Quality
8.05
Mentioned as clean and quiet, but one review indicated an old room.
Amenities
9.08
General amenities appear satisfactory based on reviews.
Value for Money
9.04
Generally seen as good value, but some negative experiences noted.
Food and Beverage
8.59
Staff ordered food, but details on food quality are lacking.
Overall Experience
9.06
Overall positive experiences noted, although some have concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:54

Property Description

Luxurious Accommodation
Grand Moon Hotel Suites, situated in the heart of Istanbul near Istiklal Street and Istanbul Congress Center, offers guests a luxurious stay with free WiFi access.

Breathtaking Views
Guests can enjoy stunning views of the city from the hotel's terrace, providing the perfect spot to unwind and take in the beauty of Istanbul.

Convenient Location
With Taksim Square just 400 meters away and the iconic Dolmabahce Palace within 2.6 km, Grand Moon Hotel Suites is centrally located for guests to explore the vibrant city. Book now to experience the perfect blend of comfort and convenience during your stay in Istanbul at Grand Moon Hotel Suites.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 496 reviews
Cleanliness: 7.09
Service: 9.56
Location: 9.1
Room Quality: 8.05
Amenities: 9.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.06
I
Ikram couple ma
9
2026-05-15 via Nuitee
N
Neila solo_traveller fr
9
2026-05-13 via Nuitee
L
Lahbib solo_traveller es
10
Pros:

Me gusta el staff son amable

2026-05-13 via Nuitee
M
meisam solo_traveller ir
9
Pros:

Very friendly and welcoming staff, great location, and excellent value for the money. Really enjoyed my stay!

Cons:

Everything was ok, nothing to say

2026-05-12 via Nuitee
L
Leuca couple it
10
Pros:

Hotel superb, locația perfectă!

2026-05-12 via Nuitee
M
Mukwama solo_traveller ch
10
un séjour excellent !
Pros:

la chambre spacieuse et le professionnalisme du personnel

Cons:

réparer la fissure dans la vitre des toilettes et réparer l’objets où on pose les serviettes mais ce n’était pas dérangeant c’est un détail

2026-05-08 via Nuitee
D
dylan solo_traveller fr
8
Pros:

Personnel très gentil et serviable, très bon emplacement , lit confortable, chambre spacieuse

Cons:

La Porte de douche ne ferme pas entièrement et douche petite

2026-05-08 via Nuitee
J
Jennifer couple gb
10
Good place to stay
Pros:

Great location
Friendly staff

2026-05-07 via Nuitee
M
mohammed ilias solo_traveller fr
10
Pros:

J'ai passé un excellent séjour merci beaucoup à Mohammed à la réception qui nous a beaucoup aidé et la femme de ménage gul nour qui est vraiment très très gentille et toujours souriante et le chef cuisinier du Petit déjeuner et khalouk également très gentil.

2026-05-06 via Nuitee
F
fehaid couple sa
10
Pros:

فندق نظيف وقريب من ميدان تقسيم والرسبشن متعاونين وخاصة الموظف السوري محمد يساعدك في كل ماتحتاجة

Cons:

لا شي

2026-05-06 via Nuitee
P
Polina couple ru
1
It was our worst hotel experience we have ever had. I would never stay at this hotel.
Pros:

The location of the hotel is good and it is easy to get there by metro and there was no need to use public transport for getting the city main sightseeing places. We walked a lot and it was ok. But there are a lot of tiny hotels nearby.

Cons:

The hotel staff was rude and they shouted at us when we asked them to give us a receipt after having paid for our hotel staying. They refused us to pay for the accommodation by credit card at checking-in and we had to pay in euros. The listed facilities were old and shabby and the freezer was broken. The room was stinky (unbearable smell of cigarettes) with a rather small and extremely uncomfortable bed. The price is too high for it.

2026-05-06 via Nuitee
S
Stefan solo_traveller gb
8
Pros:

The location was ideal for using public transport around the city and supermarkets/restaurants/bars/shopping. It is walking distance from the main shopping area. The property was clean and surprisingly quiet considering the proximity to Taksim Square. I had a quadruple room which was spacious for 2 people. The reception staff was very nice and accommodating and helped us book what we needed, like cruises on Bosphorus, etc. Make a note to pay in cash, as they are only intermediaries and won't be able to accept cards on behalf of other businesses. All in all it was good value for money and perfect for a city break.

Cons:

These are not things I disliked, but more observations. I was not bothered by them, but others might, so I am adding them here. The streets in the area the hotel is located have quite bad pavement, so it is a bit of a struggle with heavy luggage. It is best to take a taxi to the hotel if you know you will struggle. The hotel does not have a lift and you need to go up and down a spiral staircase. Not a problem for me and the reception will help with your luggage, but keep it in mind if you struggle with stairs. Also, the hotel seems a bit dated, with scuff marks or not so new furniture or doors that need a push to close, etc. Again, not an issue unless you are bothered by such things. Rooms have no balconies, except the one on the last floor, but windows can be opened. There are only the basic amenities in the room. I had a quadruple room with a kitchenette and apart from a couple of glasses, we did not have cutlery or anything else. You can ask them from reception or buy disposable items from the supermarket and help the local economy. These are just small info to help others decide. I was not bothered by them and did not affect my experience overall. The hotel is good value for money for short stays.

2026-05-05 via Nuitee
R
Rajkumar solo_traveller in
7
2026-05-04 via Nuitee
F
Filip solo_traveller hr
10
2026-05-03 via Nuitee
A
Anna solo_traveller bg
10
Pros:

Разположението е страхотно, на 5 минути от площад Таксим и спирката на Хавабус .Чисто е. Персонала е много дружелюбен и отзивчив. Съотношението цена-качество е повече от добро.Улицата е сравнително тиха.Хареса ни!

2026-05-02 via Nuitee
A
Alpay solo_traveller de
10
Pros:

Ich möchte mich beim Hotel für die Aufmerksamkeit und Fürsorge seit meiner Ankunft bedanken. Vielen Dank für den Service. Ich werde wiederkommen.

2026-05-02 via Nuitee
T
Thomas solo_traveller nl
5
2026-05-01 via Nuitee
عبدالله solo_traveller sa
10
لاخ محمد رجل محترم جدا جدا
Pros:

الاخ محمد رجل محترم جدا جدا

2026-05-01 via Nuitee
M
Mustafa couple de
10
Pros:

Sehr gute Lage, alles in der Nähe

2026-05-01 via Nuitee
Y
Yerassyl solo_traveller kz
10
Pros:

Все необходимое имеется. Чисто и уютно.

Cons:

Микроволки не хватало

2026-04-29 via Nuitee