Holiday Inn Express Merida Centro by IHG

Hotels
•
Holiday Inn Express
8.6 (435 reviews)
Calle 60 No. 491 , Mérida , mx
+52 999 689 0194

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast variety

Categories

Cleanliness
7.81
Several reviews noted issues with the bathrooms and cleanliness in certain areas.
Service
9.78
Consistently mentioned as very kind and helpful by multiple reviewers.
Location
9.32
Repeatedly highlighted as excellent and central to attractions.
Room Quality
8.27
Rooms were described as spacious, but some comments on maintenance issues were noted.
Amenities
7.8
Limited gym and some guests suggested the need for more updates.
Value for Money
8.76
Generally regarded as good value, with some concerns about extra fees for parking.
Food and Beverage
8.31
Breakfast quality received mixed reviews; some found it lacking variety.
Overall Experience
8.78
Most reviews lean positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:30

Property Description

Central Location
Holiday Inn Express - Merida Centro, an IHG Hotel, is ideally situated in the heart of Mérida, just a stone's throw away from the city's main attractions like Merida Cathedral and Main Square.

Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and a fitness centre at this property. Relax by the outdoor swimming pool or take a stroll in the garden.

Convenience and Comfort
With a 24-hour front desk, business centre, and safety deposit boxes in rooms, Holiday Inn Express - Merida Centro ensures a convenient and comfortable stay for all guests.

Ready to experience the charm of Mérida? Book your stay at Holiday Inn Express - Merida Centro now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.6
Based on 435 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
H
Harald • family_with_children • de
9
Sehr gutes Hotel in sehr zentraler Lage
Pros:

Eigentlich war alles super.

Cons:

Im Vergleich mit den umliegenden Unterkünften strahlt diese wenig mexikanisches Flair aus.

2026-08-12 • via Nuitee
C
Claudia Lisandra • couple • mx
9
Experiencia inolvidable, por lo bueno y malo.
Pros:

El desayuno bastante aceptable y variado todos los días y para todos los gustos, en cuanto a la ubicación, no pudo ser mejor, excelente.

Cons:

La habitación, nunca me había tocado una habitación que tuviera una ventana prácticamente clausurada, daba a un cubo de luz como de 2x2 metros, que lo único que veía uno eran tres paredes, no tenia ninguna vista ese cuarto, lo bueno es que no éramos claustrofóbicos y la otra el colchón, demasiado blando.

2026-08-04 • via Nuitee
A
Antonio • family_with_children • us
10
Awesome
Pros:

Clean

Cons:

Nothing

2026-08-02 • via Nuitee
A
Alma Rosa • solo_traveller • mx
10
Pros:

Bonito lugar, amplio y comodo, el personal muy calido

2026-07-23 • via Nuitee
E
Ernesto • solo_traveller • mx
3
Pésimas habitaciones
Pros:

Excelente ubicación y amable el personal

Cons:

Me dieron 3 habitaciones, ya que el primero no enfriaba el minisplit, la segunda habitación la habitación estaba inundada, por alguna parte había una fuga y ya por último me quedé en ella e incómoda.

2026-07-14 • via Nuitee
B
Banda • solo_traveller • mx
9
fue agradable
Pros:

Pedi mi factura y nunca la amandaron

que puedo hacer ??

Cons:

mi facturación

2026-07-13 • via Nuitee
G
Gualberto • extended_group • us
10
2026-07-13 • via Nuitee
S
Succar Castillo • extended_group • co
7
EL personal amable, las isntalaciones esta bien en general...
Pros:

La ubicacion es muy buena.

Cons:

El sistema de Aire acondicionado hace un ruido fuerte cada momento cuando se dispara la manejadora... supongo es un sistema viejo que debe ser replazado.
Imposible dormir con ese ruido fuerte cada 20 min

2026-07-10 • via Nuitee
V
VRF • solo_traveller • mx
8
Pros:

LA UBICACIÓN

Cons:

No tiene estacionamiento

2026-07-10 • via Nuitee
G
Gabriela • family_with_children • mx
10
Excelente
Pros:

La relación servicio, instalaciones, desayuno y precio muy bien

Cons:

el café, creo que deben invertir en un café con mejor calidad, es lo primero que buscamos los huéspedes en la mañana o al desayunar.

2026-07-09 • via Nuitee
N
NONOUY • solo_traveller • uy
6
Pros:

La ubicación

Cons:

Falta de mantenimiento, la habitación era muy mala, desayuno un desastre.

2026-07-04 • via Nuitee
A
Ana Maria • solo_traveller • es
8
Pros:

La ubicación

Cons:

El parking estaba en otra manzana, un poco incómodo por las maletas

2026-06-30 • via Nuitee
J
José • solo_traveller • do
10
Pros:

Si

2026-06-29 • via Nuitee
S
Soares Lynch • family_with_children • us
5
2026-06-26 • via Nuitee
O
Oscar • couple • us
8
Excellent Location and Value
Pros:

The location was excellent and the staff were all very nice.

Cons:

Nothing really. It was a nice property for the price. You can’t beat it. You have luke warm water for a shower and the AC worked amazingly well so no complaints.

2026-05-24 • via Nuitee
P
Paulina Guadalupe • solo_traveller • mx
10
Pros:

La ubicación, puedes caminar al centro.

Cons:

Nada, todos son muy amables

2026-05-23 • via Nuitee
A
Aleksandra • couple • gb
10
Great stay at Holiday Inn Express Merida City Centre
Pros:

Great hotel to stay at if you want to experience Mérida and the area.
The location is incredibly convenient, right in the centre of Mérida, a five-minute walking distance to the main square.
The rooms are clean, beautiful and spacious. The beds are incredibly comfortable with really nice linens. The hotel offers quite good breakfast as well.
Everyone was extremely nice and helpful, especially Mr Enrique. He is a real asset to the team and he really made our stay.
Overall, it’s definitely one of the best hotels to stay in Mérida.

Cons:

The breakfast was good, however, the restaurant is small, which sometimes makes it difficult for everyone. With some extra tables outside (in the patio) the problem would be solved.
Also, the swimming pool in the patio didn’t look clean so no one was actually using it.
Other than that, everything was absolutely great.

2026-05-18 • via Nuitee
G
Garcia • solo_traveller • mx
10
Cons:

El lugar y la atención de los chicos

2026-05-13 • via Nuitee
N
Nadia Vanessa • solo_traveller • mx
10
Pros:

La limpieza, las habitaciones, la ubicación

2026-05-12 • via Nuitee
Юлия • solo_traveller • ru
6
Отель оставил двоякое впечатление, но второй раз мне останавливаться в нем точно не захочется.
Pros:

Отличное месторасположение, чистый номер и хорошая ванная комната.
В номере есть фен, утюг и доска.

Cons:

В мае месяце из-за высоких температур и в том числе старых коммуникаций (отель в старой части города) возникают проблемы с электроснабжением.
А это значит, что можно быть в душе и остаться без света и воды. Свет потом включили, а вот воду, кондиционер и приточную вентиляцию- нет.
Отключения могут быть от 2 до 6 часов.
Здесь важно ставить в известность постояльцев сразу, до возможного отключения электричества, тогда хоть это будет ожидаемо и спокойно.
В такой жаре невозможно находиться в номере без воздуха и кондиционера, окна тоже не открываются.
После перелета хочется полежать, но это не предоставилось возможным.
Персонал очень плохо говорит на английском языке.

2026-05-08 • via Nuitee