Holiday Inn Express Merida Centro by IHG

Hotels
•
Holiday Inn Express
8.6 (402 reviews)
Calle 60 No. 491 , Mérida , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast variety

Categories

Cleanliness
7.81
Several reviews noted issues with the bathrooms and cleanliness in certain areas.
Service
9.78
Consistently mentioned as very kind and helpful by multiple reviewers.
Location
9.32
Repeatedly highlighted as excellent and central to attractions.
Room Quality
8.27
Rooms were described as spacious, but some comments on maintenance issues were noted.
Amenities
7.8
Limited gym and some guests suggested the need for more updates.
Value for Money
8.76
Generally regarded as good value, with some concerns about extra fees for parking.
Food and Beverage
8.31
Breakfast quality received mixed reviews; some found it lacking variety.
Overall Experience
8.78
Most reviews lean positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:30

Property Description

Central Location
Holiday Inn Express - Merida Centro, an IHG Hotel, is ideally situated in the heart of Mérida, just a stone's throw away from the city's main attractions like Merida Cathedral and Main Square.

Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and a fitness centre at this property. Relax by the outdoor swimming pool or take a stroll in the garden.

Convenience and Comfort
With a 24-hour front desk, business centre, and safety deposit boxes in rooms, Holiday Inn Express - Merida Centro ensures a convenient and comfortable stay for all guests.

Ready to experience the charm of Mérida? Book your stay at Holiday Inn Express - Merida Centro now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 190 per day.

Location

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
María Del Carmen • family_with_children • mx
10
2026-02-11 • via Nuitee
M
Marc Robert • family_with_children • at
3
Naja...
Pros:

Großartige Lage, mitten im Zentrum. Öffentlichen Parkplatz direkt neben dem Hotel (gleiche Straße, gleicher Block, gleiche Seite nur 50 Meter entfernt) für 180 Pesos pro Nacht.

Cons:

Das Internet ging die ersten 24 Stunden nicht. Das Wasser in der Dusche ist warm aber nicht heiß und das Frühstück ist r.elativ enttäuschend (wir haben am zweiten Tag auswärts gefrühstückt) . Besonders negativ war, dass es keine alternative zur Kuhmilch gab und außer Toastbrot auch sonst nichts für Vegane Leute.

2026-02-09 • via Nuitee
J
JANET • couple • us
10
Location and staff are exceptional!
Pros:

Absolutely everything was great! Beds and linens; cleaning staff; amenities; pool area; and amazing location! Best part of our stay was the service of the young man in the breakfast area. He also works shifts at the front desk and has the best customer service I have ever experienced at a hotel in over forty years of traveling all over the world!

Cons:

Does not apply.

2026-01-29 • via Nuitee
V
Vajira • couple • us
9
We had a pleasant stay.
Pros:

breakfast had many healthy choices. Location is excellent.

Cons:

Not having a refrigerator or microwave in the room.

2026-01-26 • via Nuitee
B
Barrera Mora • family_with_children • mx
9
Pros:

Las camas son muy cómodas y la ubicación del hotel es fantástica. El cuarto es amplio y tiene todo lo necesario. Todo está muy limpio.

Cons:

El tema de la electricidad y la iluminación que necesita la tarjeta llave del cuarto para funcionar.

2026-01-26 • via Nuitee
G
Giorgia • extended_group • fr
8
2026-01-25 • via Nuitee
M
Maki • family_with_children • jp
7
Pros:

ロケーションが良かったです。

Cons:

部屋の温度調節が出来なかったので、天気によっては寒かったです。

2026-01-23 • via Nuitee
A
ANTONIO • family_with_children • mx
10
Excelente
Pros:

Buena atención

2026-01-20 • via Nuitee
J
JORGE • couple • mx
8
El servicio la atención la ubicación Me encantó de la recámara tuvimos algunos conflictos
Pros:

La ubicación excelente y el desayuno de primera junto con sus empleados muy serviciales muy atentos recomendaría ampliamente

Cons:

Los tres primeros días había un ruido raro en la habitación Pero mi marido no se quiso cambiar ni que diéramos parte o aviso en algunos momentos era muy fuerte y no podía dormir para el cuarto día nos tuvieron que cambiar Porque dijeron que había un problema Nunca supe de qué

2026-01-19 • via Nuitee
E
Erasmo • family_with_children • mx
8
Estuvo bien, gracias, solo pequeños detalles
Pros:

Se requiere un poco de variedad en los desayunos
Un mejor sazón
Que la fruta salga fresca, no refrigerada

Cons:

Las regaderas necesitan cambiarlas
Se requiere un refrigerador pequeño

2026-01-19 • via Nuitee
L
LETICIA • family_with_children • mx
10
Pros:

todo me gusto, sobre todo cercania con Plaza Santa Lucia

2026-01-19 • via Nuitee
J
jandra • family_with_children • mx
8
2026-01-15 • via Nuitee
C
Citlally • couple • mx
5
2026-01-14 • via Nuitee
C
crawford • family_with_children • bz
10
My stay at Holiday Inn Express Merida Centro by IHG
Pros:

Brechfast was really great had a variety of choices and they were cooked well and flavorful.

Cons:

Nothing in our opinion even the staff was really nice, interactive and very helpful.

2026-01-11 • via Nuitee
H
Hector • family_with_children • cl
10
2026-01-11 • via Nuitee
B
betty • couple • us
7
Close to main attractions in historic center and restaurants
Pros:

Location

Cons:

Breakfast

2026-01-09 • via Nuitee
R
Rodolfo • extended_group • us
9
Pros:

Wonderful

Cons:

N/A

2026-01-08 • via Nuitee
M
Maria de lurdes • family_with_children • fr
8
Pros:

Le lit..trop bien

Cons:

La douche et le petit déjeuner qui était assez basique et peu de choix.

2026-01-07 • via Nuitee
M
Michelle • family_with_children • mx
10
Excelente
Pros:

Excelente ubicación y atención.
Trato muy amable del personal.
La habitación espaciosa y las camas muy cómodas!.
El desayuno muy rico y variado.
Quedamos encantados con el hotel, definitivamente vale la pena.

2026-01-07 • via Nuitee
T
TYO-TL • solo_traveller • jp
9
便利な場所にある快適なホテル
Pros:

メリダの中心部に位置しており、観光にも食事にも便利である。朝食のビュッフェは、日替わりメニューもある上、美味しかった。

Cons:

ホテル近くの飲食店から深夜まで音楽が聞こえてきた。朝食にサラダがなかったのは残念。

2026-01-04 • via Nuitee