Comfort Suites Columbia I-65

Hotels
•
Comfort Suites
8 (663 reviews)
1551 Bear Creek Pike , Columbia , US
+1 803-205-2145

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Indoor pool

Review Highlights

Pros:
Excellent breakfast / good variety
Friendly and accommodating staff
Convenient location (close to highway)
Comfortable beds
Nice pool when operational
Generally good value for many guests
Cons:
Pool often cold, unheated, or closed; limited towels
Housekeeping ignored Do Not Disturb signs / knocked during DND
Mold, odors, hair in shower, peeling flooring
Dated rooms with visible wear and tear (scrapes, rips, broken doors)
Thin walls / noise and fire-alarm disturbances
Occasional equipment issues (elevator out of service, noisy refrigerator)

Categories

Cleanliness
6
Multiple guests reported cleanliness issues: mold around the shower head, hair in the shower, peeling bathroom flooring, odd smells and visible wear in rooms and public areas—cleaning/maintenance appeared inconsistent.
Service
9
Front desk and many staff were described as friendly and accommodating; staff assisted guests and breakfast/service was praised. However, housekeeping issues (knocking despite Do Not Disturb, poor communication about alarms) were noted.
Location
9.5
Frequently mentioned as convenient and close to the highway; many guests called it a good, practical stopover location.
Room Quality
6.5
Mixed room quality: beds and pillows were often called comfortable, but guests reported dated rooms, visible scrapes and rips, hard-to-open or broken doors, strange hums, and some maintenance problems (peeling flooring, mold smell).
Amenities
7
Amenities are mixed: the pool is described as nice when operational but was often cold/unheated or closed and towels were sometimes limited. Breakfast area and general facilities otherwise functional.
Value for Money
8.5
Many guests said the hotel offered good value for the price and was convenient for stopovers; a few noted the property felt dated or pricey, yielding an overall slightly above-average value perception.
Food and Beverage
9.5
Breakfast was repeatedly praised as excellent with good variety and better-than-expected quality; one note that coffee/service sometimes ended a bit early but overall F&B was a strong point.
Overall Experience
8
Overall a solid stopover choice thanks to location, friendly staff and excellent breakfast, but persistent cleanliness/maintenance issues and inconsistent pool availability/temperature reduced some guests' satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located just a short distance from popular attractions such as James K Polk House and Chickasaw Trace Park, Comfort Suites in Columbia offers a convenient and accessible stay for guests looking to explore the area.

Modern Amenities
Enjoy the convenience of a fitness center to stay active during your stay, along with the comfort of a 24-hour front desk for any assistance needed. Stay connected with complimentary WiFi available throughout the property.

Nearby Attractions
With attractions like Lotz House Museum just a drive away, and easy access to Nashville International Airport, Comfort Suites provides the perfect base for travelers to experience the best of Columbia.

Book your stay at Comfort Suites now to experience comfort and convenience during your travels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 663 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 8
P
Pamela • couple • us
10
Pros:

Great customer service

2026-11-04 • via Nuitee
T
talbot • solo_traveller • us
10
Comfort suites will change you while life!
Pros:

Everything!!! I'll keep going back over and over and over! Infact I might just move out of my place and live there! It's perfect place to stay in every way!

Cons:

The fact that I had to leave :(

2026-11-02 • via Nuitee
G
garcia • family_with_children • us
9
Pros:

Easy check in friendly employees at the desk

Cons:

Bathroom light did not work

2026-11-02 • via Nuitee
K
Kristin • family_with_children • us
6
Facilities fell short of what we've come to expect from Comfort Suites, but the service did not.
Pros:

Very friendly staff and hospitable service. Room was comfortable for traveling with children. Liked that the pool was salt water.

Cons:

The building and rooms were the worst of the Comfort Suites we've been to. Poorly renovated, barely clean, damage and maintenance issues everywhere. Heavy scents masking musty odors.

2026-11-01 • via Nuitee
S
Shawn • family_with_children • us
9
It was a stopover to continue our trip. Nice room, nice pool, nice workers, good value for the money
Pros:

Breakfast was good. Variety of items. Pool was nice but not many towels left when we were there. Room was clean and comfortable.

2026-10-31 • via Nuitee
S
Sandra • couple • us
7
2026-10-29 • via Nuitee
F
Floyd • couple • us
9
2026-10-27 • via Nuitee
B
Brittany • family_with_children • us
10
Good place
Pros:

Clean room.

Cons:

Nothing

2026-10-27 • via Nuitee
D
Daniels • solo_traveller • us
10
Great restful stay.
Pros:

Great bed and pillows. Breakfast was excellent and better than expected.

Cons:

A lot of parking lot lights.

2026-10-26 • via Nuitee
S
Sandra • couple • us
9
2026-10-25 • via Nuitee
D
Dawn M • family_with_children • us
8
Good price, roomy, comfortable and safe. Cold pool inside
Pros:

Location Roomy nice sofa with chaise lounge. Nice desk area to work. Safe. Breakfast awesome

Cons:

The pool was not heated. We got room just for heated pool. Very disappointed granddaughter. Moldy smell in room. Door to room extremely hard to open and shut. Fire alarm went off 2 nights in a row after we were asleep. Was never told all was clear. Some of the lighting in room not functional. Bathroom area was very nice and roomy with ample towels that were soft and comfortable. The pillows and bed very comfortable. Room temp was able to be comfortable with the digital thermostat. We felt safe with 2 women and 1 child traveling. The free breakfast was exceptional. Very clean and staff was accommodating.

2026-10-21 • via Nuitee
M
Matilda • couple • se
7
2026-10-19 • via Nuitee
M
Maciejewski • family_with_children • us
10
would stay here again.
Pros:

The large size of the rooms, location, friendly staff, comfortable bed

Cons:

the walls seemed really thin, we could hear everything from the neighbors.

2026-10-13 • via Nuitee
M
Maria • family_with_children • us
10
2026-10-13 • via Nuitee
H
Heidie • couple • us
3
Way expensive for a very old dated room. The room across from us had a broken door that had been broken into. Strange hu
Pros:

Close to highway

Cons:

Very old and weird hum the whole stay

2026-10-11 • via Nuitee
R
Rebecca • family_with_children • us
5
More negatives than positives.
Pros:

The front desk staff was kind and pleasant at check in and check out. The bed in the room was comfortable.

Cons:

There were multitudes of areas throughout the hotel and our room that showed wear on the walls, floors, chairs and such. I’m sure it’s normal hotel wear but it was obviously not kept up on and maintained. There were two elevators but only one was working. The floor in the elevator that did work was very rough and had chunks broken in it. Our room had multiple visible scrapes on the walls, and the desk chair had rips and tears in it. The bed was comfortable so we slept well, which was a positive considering everything else.

We picked this hotel since the reviews were pretty good and we were traveling with kids and it had an indoor pool, but the pool was so cold neither kid wanted to swim.
To say I was disappointed was an understatement. My recommendation would be to stay elsewhere.

2026-10-11 • via Nuitee
K
Kim • couple • us
3
Our stay was not up to the standard that we had come to expect from this hotel from past stays.
Pros:

Not much.

Cons:

1. The flooring was peeling off the floor in the bathroom.
2. There was mold aroung the shower head and hair in the shower that wasn't mine.
3. The refrigerator made a strange noise all night the second night we were there.
4. Breakfast was advertised to be served until 9:00 and both mornings, coffee was taken up and removed at 8:45.
We have stayed at this hotel on several occasions and never had a problem. We will not stay there again.

2026-10-11 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-10-09 • via Nuitee
A
Amy • solo_traveller • us
7
Pros:

Breakfast

Cons:

Pool was down/closed.

2026-09-16 • via Nuitee
P
Peterson • solo_traveller • us
8
2026-09-14 • via Nuitee