Drury Plaza Hotel Richmond

Hotels
Drury
9.6 (1880 reviews)
11049 West Broad Street , Glen Allen , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Value for money
Cons:
Room cleanliness issues
Rude employees in some cases

Categories

Cleanliness
8.66
Several reviews highlighted cleanliness but also noted issues with a moldy scent and a towel on the smoke detector.
Service
9.66
Consistently praised for friendly and helpful staff across multiple reviews.
Location
10
Multiple reviews emphasized the convenience and great nearby shopping options.
Room Quality
9.16
Positive comments on room size and comfort, with minor complaints regarding smell or maintenance.
Amenities
9.66
Appreciated for the breakfast options and evening buffet, along with other amenities.
Value for Money
10
Many reviews indicated that this hotel offered great value for what was paid.
Food and Beverage
9.66
Food quality was frequently noted as excellent, with suggestions for improvement on some options.
Overall Experience
10
Review sentiments were overwhelmingly positive, highlighting enjoyable stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Luxurious Accommodation

Located in Glen Allen, just 21 km from the Greater Richmond Convention Centre, Drury Plaza Hotel Richmond is a 3-star hotel offering top-notch amenities. The hotel features a fitness centre, a restaurant, and a bar, providing guests with everything they need for a comfortable stay.

Convenience at Its Best

Guests can enjoy the convenience of free private parking, a 24-hour front desk, and free WiFi throughout the property. Family rooms are also available, making it the perfect choice for both leisure and business travelers.

Relaxation and Entertainment

Unwind in the hot tub, stay active in the fitness centre, or grab a snack from the vending machines on-site. With a business centre available, Drury Plaza Hotel Richmond ensures that all guest needs are met seamlessly.

Book your stay at Drury Plaza Hotel Richmond for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

9.6
Based on 1880 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 10
Food and Beverage: 9.66
Overall Experience: 10
C
Caitlyn couple us
10
2026-08-08 via Nuitee
R
Ralph solo_traveller us
9
Pros:

Everything else.

Cons:

Cold, no blanket.

2026-08-07 via Nuitee
V
Viktoria couple us
10
Pros:

The property was very convenient and the mattress was the best part.

2026-08-05 via Nuitee
E
Eloise couple us
9
Delightful. Will come again!
Pros:

Breakfast was good except sausage. Very clean& friendly and lovely designed spaces! Loved the spaces and evening snack time.

Cons:

Something beside the yucky sausage patty for meet at breakfast.

2026-08-04 via Nuitee
S
Stull solo_traveller us
9
Cons:

The shower didn't have enough water pressure

2026-08-04 via Nuitee
E
E4002HOaliciab Family
10
Clean and safe place for a family stopover
Pros:

We recently stayed here on a one-night stopover during a long roadtrip with our toddler and golden retriever. Having previously had bad experiences with the cleanliness of other pet friendly hotels off 95 in Virginia, this hotel was spotless and safe for our family. Definitely worth the small amount of extra time to get away from the 95 corridor. We especially enjoyed the included dinner and breakfast, and my husband enjoyed the friendly service at the bar.

2026-08-03 via Tripadvisor
K
Krystle couple us
8
2026-08-03 via Nuitee
N
Nicole family_with_children us
8
Pros:

The staff was incredibly friendly/helpful. The hotel has great access to highway when traveling the area, lots of parking, and free breakfast was a bonus!

Cons:

I felt like the hallways and rooms themselves could have bit a bit cleaner….they were “tired”

2026-08-03 via Nuitee
M
Michael family_with_children us
10
Awesome from beginning to end
Pros:

One of the nicest places that I have stayed. And the staff was amazing. We will definitely be visiting again!

2026-08-03 via Nuitee
C
Chris family_with_children us
9
Pros:

Very clean, comfortable and quiet rooms, good breakfast and kickback hour making it a great value. Very fast elevators. Easy access to interstate.

2026-08-03 via Nuitee
H
Hoffman solo_traveller us
10
2026-08-03 via Nuitee
C
catherinemZ9512KS Couples Bristol, Rhode Island
10
Great experience
Pros:

Visited our third Drury location this time in glen allen va. The location was centrally located to where we wanted to be. The staff are always friendly and ready to help. The hotels are clean, they offer comfortable beds,at this location the pool was inside and outside. It was clean and refreshing. They have ample parking, free. They offer an excellent breakfast buffet and a small bites with cocktails at dinner time. They may call it small bites, but it’s a complete meal. All this included with the hotel stay. This is very economical for families.

2026-07-29 via Tripadvisor
L
Landrum solo_traveller us
9
Pros:

I have loved the Drury since it's first year of opening. The value for what you receive in the way of amenities, is uncompromised.

Cons:

I am also food&bev/ hospitality...I did have some concerns regarding a guest that was not acting appropriately, however management was all over the situation to make sure the Drury staff was kept safe. I applaud Management's reaction to my and the staff members concerns.

2026-07-24 via Nuitee
J
jennifer family_with_children us
10
Wonderful place, staff would highly recommend
Pros:

The breakfast was wonder and the staff was just as great

Cons:

Nothing

2026-07-23 via Nuitee
T
tracieh981 Business
10
My new favorite hotel franchise
Pros:

The location close to where my business meetings was perfect. Traffic was not an issue. Parking was definitely not an issue. There was plenty of parking. atmosphere of the hotel was very nice. All the staff from the time of check-in till eating. My meals were wonderful. I loved the breakfast. had a wide selection and the 530 kickback was just wonderful. The rooms were clean and the car was nice. The bathrooms were also very clean. The housekeeping staff did a great job. I would definitely stay in another one of the hotels in other locations and I would even stay at this hotel again.

2026-07-22 via Tripadvisor
V
Valencia couple us
9
A lovely atmosphere with friendly & helpful staff!
Pros:

Our 3 day stay was wonderful! From check in with Kim who was so pleasant & welcoming, to our clean room provided by Evelia to the friendly staff in the dining area for breakfast & for the evening “kickback”. The grounds, interior spaces & parking met our expectations. We are already looking forward to booking our next stay in Richmond!

2026-07-21 via Nuitee
G
Gloria solo_traveller us
10
2026-07-21 via Nuitee
T
Travus couple us
10
2026-07-21 via Nuitee
R
ROD OR STEPH couple us
9
Amazing hotel and the staff is there to help
Pros:

been here many times ALWAYS an amazing place to stay

Cons:

Not the hotels fault but so many kids in the hot tub and pool area we could not use the pool area i wish they had an only adult time

2026-07-20 via Nuitee
J
Jaquasha couple us
10
Would recommend for any group size
Pros:

Breakfast was amazing. Location was perfect

2026-07-18 via Nuitee