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Indulge in Luxury Amenities
Unwind with access to an indoor pool, steam room, and fitness center during your stay at Royal Casablanca Hotel. Enjoy refreshments at any time with the convenience of 24-hour room service.
Convenient Features
Benefit from express check-in/out, a 24-hour front desk, and complimentary self-parking. Feel at ease in the 90 well-equipped rooms, complete with modern comforts like flat-screen TVs and free Wi-Fi.
Explore Nearby Attractions
Situated in Al Sharafeyah, the hotel is a short distance from key landmarks such as Jeddah Chamber of Commerce and Red Sea Mall. Immerse yourself in the vibrant culture and heritage that Jeddah has to offer.
Book now for an unforgettable stay at Royal Casablanca Hotel in Jeddah!
* Couples wishing to share a room must provide proof of marriage.
Pets not allowed
No rollaway/extra beds available
Professional property host/manager
No cribs (infant beds) available
Only location
Unfriendly staff, old and dusty furniture, poor cleaning
Nothing
Location breakfast far from all the shopping malls
No Breakfast
Pool is dirty
Gym.
Location
Upgraded my room for free
Front desk staff very courtious
Limited free breakfast
Is very comfortable
The staff a very poor when handling customer
Location
It’s an old hotel. There is no maintenance for the furniture, SPA or anything. Covers of the bed are old near to brown.
Ok
Ok
Over the stay was excellent but the staff were weak in communication and seem like not bothered to assist.
Welcome : ⭐️⭐️
Concierge was helpful and friendly. Reception staff were there to help but not welcoming. Took a long time to allocate a room.
Room: ⭐️⭐️⭐️⭐️⭐️
Room was comfortable and spacious.
Staff: ⭐️
Despite calling so many times but had no assistance to check out at 6am. I had to take all of luggage downstairs by my self
Location : ⭐️⭐️⭐️⭐️
Local amenities were available and easy reach to restaurants and shops.
Overall: ⭐️⭐️⭐️
The facilities there to give them 5⭐️ but their staff cost them the experience I had. Management needs to take this seriously and manage the staff better including those local Saudi staff whom had interest to assist the guest.
Apart from location there is nothing to be liked about this property
List is endless
1. Staff very poor
2. Concierge very rude and no help with the luggage
3. One of the member of the staff swore at me when I complained about the poor service
4. No hot water for shower even after changing the room
5. Corridors and room have musty smell
I will strongly advice that customer refrain from using this hotel as I have never seen such a poor standard hotel.
How this hotel is 4 star is beggars belief as it’s not even worthy of 2 star
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