Hotel Bergsonne Rigi Kaltbad

Hotels
8.8 (267 reviews)
Fyrabigweg 1 , Rigi Kaltbad , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Welcoming staff
Beautiful views and cozy atmosphere
Cons:
Limited restaurant hours
Confusion with check-in process

Categories

Cleanliness
8.26
The rooms are clean but there were issues with receiving billing that caused some frustration.
Service
9.23
The reception staff were very welcoming, though there were some technological difficulties.
Location
8.77
The location offers fantastic views and is very peaceful, but accessing nearby restaurants can be challenging.
Room Quality
8.72
The rooms have beautiful views and are cozy, although check-in is self-service.
Amenities
8.75
The hotel provides basic amenities, though some features like the restaurant hours may limit options.
Value for Money
8.71
The overall experience provides good value, especially with quality food options available.
Food and Beverage
9.26
The fondue dinner was highlighted as magical and delicious breakfast was provided.
Overall Experience
8.73
Overall, a lovely experience with great staff and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:57

Property Description

Welcome to Hotel Bergsonne Rigi, your mountain retreat awaits!

Scenic Views and Relaxing Atmosphere
Located in picturesque Rigi Kaltbad, our hotel offers stunning mountain views from balconies in select rooms. The peaceful garden and terrace provide the perfect spots to unwind after a day of exploring.

Culinary Delights for Every Palate
Indulge in a culinary journey at our restaurant, where we serve a variety of local, international, and European dishes. Special dietary needs are catered to with our vegetarian, dairy-free, and vegan options.

Adventure Awaits
Whether you're a hiking enthusiast or a skiing lover, Hotel Bergsonne Rigi is the ideal base for outdoor activities in Rigi Kaltbad. Explore the natural beauty that surrounds our charming hotel.

Book your stay now and experience the beauty of Rigi Kaltbad with Hotel Bergsonne Rigi!

Important information:

This property is only reachable via train from Vitznau or Arth-Goldau, or by cable car from Weggis, as the village of Rigi Kaltbad is car-free.

Please note that this accommodations offers 24 h self check in via a check-in machine. The property will contact you with all the details after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 267 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
G
Geza couple at
10
2026-08-25 via Nuitee
A
Andreas couple ch
10
Phänomenal
Pros:

Das Zimmer 33 mit eigener Dachterrasse und Jacuzzi ist wirklich seit langem das Beste, was wir in einem Hotel gebucht hatten. Dazu kam der freundliche Empfang und das tolle Frühstück. Wir genossen die Auszeit in diesem Bijou und empfehlen es gerne weiter.

2026-08-24 via Nuitee
K
Katja extended_group de
10
Pros:

Tolle Aussicht, schöne Zimmer, freundliches Personal, köstliches Essen

Cons:

Nichts

2026-08-23 via Nuitee
M
Mireille solo_traveller ch
6
Gute Lage mit Renovationsluft nach oben
Pros:

Sehr freundliches Personal
Selbstbedienungskühlschrank sehr gut
Unkompliziertes Booking
Super Aussicht

Cons:

Altes und kleines Bad mit Badewanne und zu kurze Armatur, Bad mit 4-farbigem Linoleum
Fenster sehr alt, alles ist renoviert hat aber noch Luft nach oben
Schade kein Nachtessen ausser Samstags

2026-08-23 via Nuitee
H
Hans-Peter extended_group ch
6
Pros:

Lage. hilfsbereites Personal

Cons:

Chef. Das Hotel war im Vorfeld des Aufenthalts nicht erreichbar, weder telefonisch noch per Whatsapp, Mail ...
Zimmer sehr, sehr einfach, Preis deshalb übertrieben ...

2026-08-22 via Nuitee
F
Fabio solo_traveller ch
8
2026-08-20 via Nuitee
A
Andreas Emanuel couple ch
7
Gutes Hotel mit schöner Aussicht
Pros:

Lage am Hang mit schöner Aussicht

2026-08-19 via Nuitee
D
Danielle couple ch
8
Pros:

Son emplacement, son personnel, le calme

2026-08-17 via Nuitee
S
Sylke couple de
10
Pros:

Die Aussicht auf die Berge

2026-08-15 via Nuitee
A
Alexander Rashchektaev solo_traveller ch
10
Pros:

View

Cons:

Tiny bathroom

2026-08-15 via Nuitee
S
Stefan couple ch
5
Nice hotel at a very nice location but rather overprized for the services provided overall.
Pros:

Staff (2 ladies) was very friendly and trying to do their best to accommodate all guests requests.

Cons:

Communication with any staff of the hotel prior of arrival was non existent. Although we did have a couple of questions re the room, we could not reach the hotel, neither by the 3 phone numbers given nor the official email. The hotel itself seemed to be understaffed and the lady at the front desk (upon check-in) overwhelmed with the request made for an extra bed during booking process a view day earlier.

2026-08-13 via Nuitee
E
Ernst couple ch
5
Pros:

Die Lage war top. Frühstückbuffet war sehr gut.

Cons:

Restaurant war geschlossen. Zuwenig Personal. Eine einzige Person war zuständig für die Repzession, Zimmerreinigung und Reinigung der allgemeinen Räumlichkeiten. Umgebung der Anlage ungepflegt.

2026-08-13 via Nuitee
J
Judith solo_traveller ch
8
Pros:

Aussicht sensationell..Personal sehr freundlich..Zimmer zweckmässig...

Cons:

..wir wurden zum wirklich sensationellen Essen an einen zu kleinen Tisch neben der Türe zum Korridor gepfercht..

2026-08-10 via Nuitee
S
Susanna couple ch
8
2026-08-07 via Nuitee
T
Thomas family_with_children ch
8
2026-08-05 via Nuitee
T
Thomas couple ch
9
Bel hotel, très bon repas du soir !
Pros:

La vue, le calme et le repas du soir 👍👍

Cons:

Ambiance un peu distante excepté de la part de Vitaly, très gentil et attentionné.

A la réception on ne devrait pas avoir quelqu’un qui ne parle pas allemand (et aucune langue officielle de Suusse, pourtant il y en a assez…)

2026-08-03 via Nuitee
M
marcel couple ch
8
dieser uberraschungs aufenthalt war super. empfehlenswert!!
Pros:

das frühstück war einfach aber sehr fein. die aussicht ist wahrhaftig wie im bilderbuch. das abendmenue war die überraschung puur,eine gaumen freude.

Cons:

den fussmarsch vom bahnhof bis zum hotel.

2026-08-03 via Nuitee
M
Maryna couple ch
10
Stato bello 🤩
Pros:

Bella vista , comodità in tutto !!consiglio per il relax qualsiasi

2026-08-02 via Nuitee
B
BEAT RUDOLF couple ch
10
Einfach super!
Pros:

Alles (ausser der Anmarsch war streng für uns) 😉

2026-08-02 via Nuitee
E
Ellen couple de
9
2026-07-22 via Nuitee