Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location for outdoor activities
Cons:
Poor road access
Need for room renovations

Categories

Cleanliness
8.18
Some guests reported that the rooms were clean, but there were concerns about the need for renovations.
Service
9.15
Multiple reviews praised the staff for being helpful and friendly.
Location
8.69
The hotel is located near hiking trails, but access to the hotel is mentioned as poor.
Room Quality
8.14
Rooms were reported as clean, but some need renovations.
Amenities
8.67
The sitting area was appreciated, along with the availability of hot water.
Value for Money
9.13
Guests felt that the stay was worth the money spent.
Food and Beverage
8.18
Food quality was praised, but restrictions on food in rooms were noted.
Overall Experience
8.65
Overall, guests had a very positive experience with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:40

Property Description

Charming Retreat in Hatton

Serene Garden Oasis: Hotel Mount Castle offers a tranquil escape with its lush garden, perfect for relaxing strolls and peaceful moments.

Culinary Delights: Indulge in a variety of delectable dishes at the hotel's restaurant, promising a delightful culinary experience for guests.

Adventure Awaits: Explore the stunning surroundings with ease as the hotel offers car hire services, making it convenient for guests to embark on thrilling hiking adventures.

Experience the beauty of Hatton at Hotel Mount Castle - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CBM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 142 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 8.65
K
Kumudu • family_with_children • au
10
Excellent
Pros:

Caretakers were excelleant , with a short notice they prepaired tasty and fresh food for our group. We spent the days resting after climbing Sri Pada ( Adams peak), Excelleant location as a resting place visiting Sri Pada, Maskeliya , Norwood ,Hatton

2026-03-07 • via Nuitee
F
Fernando • extended_group • lk
10
2026-03-02 • via Nuitee
A
Arkadiusz • couple • de
4
2026-02-27 • via Nuitee
S
Sachith • couple • lk
10
2026-02-12 • via Nuitee
G
Geke • couple • au
10
2025-10-02 • via Nuitee
A
Ashir • solo_traveller • pk
10
2025-09-18 • via Nuitee
M
Martony • couple • de
9
2025-09-14 • via Nuitee
G
Gayan • couple • lk
10
2025-09-14 • via Nuitee
L
Lenka • family_with_children • cz
10
Worth the money!! It was perfect for us- mainly because we are more of the outdoorsy type:)
Pros:

The staff was great and helpful. We even got yummy tea several times, which we enjoyed a lot! There was a big sitting area with comfortable chairs where we could play cards or watch TV. The hotel was located quite uphill but near the pekoe trail (7th trail) and only 15 min from the train station.

Cons:

The rooms -especially the bathroom could be renovated soon. However the owner seems to be working on the renovation.

2025-09-04 • via Nuitee
• couple • fr
4
2025-09-01 • via Nuitee
T
Tharash • solo_traveller • us
10
Pros:

Very nice clean rooms and bathrooms hot water is very good,food is very good ‍,the service Uma and Roshani provide very good and friendly service.it is a very peaceful place with one of the most beautiful surrounds I have seen in Hatton city . I am leaving with hope of returning. Thank you very much for the service you provide to me

2025-09-01 • via Nuitee
M
Melissa • couple • es
6
Pros:

La amabilidad de uno de los trabajadores

Cons:

Las instalaciones dejan mucho que desear, el camino para llegar es solo para valientes. Solo le recomendaría como última opción, hay mejores alojamientos por la zona

2025-08-26 • via Nuitee
A
Amalka • family_with_children • lk
8
2025-08-25 • via Nuitee
S
Sachith • extended_group • lk
10
2025-08-25 • via Nuitee
I
Ishara • couple • lk
7
Pros:

Location

Cons:

Food is not allowed in rooms. We never book it if we know that.

2025-08-25 • via Nuitee
J
Janith Chandima • couple • lk
9
2025-08-17 • via Nuitee
P
Pilutti • couple • it
4
Pros:

La disponibilità delle persone.

Cons:

La camera ha bisogno di manutenzione, non può essere utilizzata in queste condizioni.

2025-08-12 • via Nuitee
A
Alex • solo_traveller • gb
8
2025-08-10 • via Nuitee
N
Naveen • couple • lk
8
2025-08-09 • via Nuitee
張 • solo_traveller • tw
9
2025-07-29 • via Nuitee