Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Nice decor
Cons:
Cleanliness issues
Poor food quality
High charges for extra services

Categories

Cleanliness
7.8
Several guests reported issues with cleanliness, particularly when checking in.
Service
8.76
Overall positive sentiments about staff friendliness but noted some forgetfulness in fulfilling requests.
Location
8.8
Multiple mentions of the hotel being well-located, central to attractions and activities.
Room Quality
7.76
Mixed reviews; some appreciated the decor while others noted issues like noise and lack of windows.
Amenities
8.78
Positive mentions about the gym and overall facilities, although some amenities were lacking like coffee refills.
Value for Money
7.25
Concerns raised about the perceived value for money, especially regarding early check-in charges.
Food and Beverage
7.3
Feedback on food quality was generally negative, particularly cooked items at breakfast.
Overall Experience
8.37
Overall satisfaction was mixed, with some positive experiences overshadowed by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:13

Property Description

Luxurious Accommodation
Stonehill Suites in Bacolod offers air-conditioned rooms with modern amenities like a flat-screen TV, coffee machine, and minibar. Some rooms even feature balconies with stunning city views, ensuring a comfortable stay for every guest.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at Stonehill Suites. Guests can also take advantage of the fitness centre, free private parking, and a delicious buffet breakfast served every morning.

Prime Location
Located just 1.2 km from Negros Museum, Stonehill Suites is close to popular attractions like Ayala Malls Capitol Central and University of St. La Salle. With easy access to the airport and business facilities on-site, it's the perfect choice for both leisure and business travelers.

Book your stay at Stonehill Suites now for a memorable experience in Bacolod!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.1
Based on 290 reviews
Cleanliness: 7.8
Service: 8.76
Location: 8.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 7.25
Food and Beverage: 7.3
Overall Experience: 8.37
K
Kenneth • solo_traveller • us
10
Well Worth the Expense.
Pros:

The Decor. The staff.
The food.

Cons:

All was good.

2026-09-09 • via Nuitee
M
McNamara • solo_traveller • us
5
2026-09-02 • via Nuitee
M
Marilyn • couple • jp
10
It was a wonderful experience.
Pros:

The place is really clean and the staff are friendly.

Cons:

Nothing

2026-07-20 • via Nuitee
T
Tobongbanua • family_with_children • us
10
2026-07-13 • via Nuitee
J
Jeanjun • solo_traveller • ae
7
Pros:

The staff

Cons:

The room is small

2026-06-27 • via Nuitee
E
Edward • solo_traveller • us
8
Pros:

The staff is great! Food is good

2026-06-22 • via Nuitee
J
Jimmy • solo_traveller • ph
10
Great service
Pros:

Great

2026-06-10 • via Nuitee
A
Andrés • couple • es
9
2026-06-09 • via Nuitee
B
Barbara • solo_traveller • ph
9
2026-06-07 • via Nuitee
V
Vicente • solo_traveller • ph
8
2026-05-16 • via Nuitee
F
Fred • family_with_children • ca
10
2026-04-08 • via Nuitee
R
Ruthel Joy • family_with_children • us
10
2026-03-27 • via Nuitee
T
Trent • solo_traveller • au
8
Great staff and very helpful . I will stay there again no problem
Pros:

Great staff and very clean

Cons:

No problems

2026-03-25 • via Nuitee
B
Benny • family_with_children • dk
7
2026-03-14 • via Nuitee
M
Michael • family_with_children • gb
5
Pros:

A beautiful space. Clean and well serviced

Cons:

Non smoking but smoked on balcony. Charged 10000 peso on check out. Disappointed will not use again

2026-03-09 • via Nuitee
S
Seward Jr • family_with_children • us
9
Beautiful Hotel and Amazing staff.
Pros:

Hotel was beautiful, bed was amazing, staff were absolutely amazing, it was quiet and very clean.

Cons:

The food. It was cold and we sent back, the warmed up and the porn ribs were amazing, but the 2 orders of wings tasted strange and were cold and when heated up dry.

2026-02-14 • via Nuitee
M
Margaret • family_with_children • us
10
Pros:

Friendly staff, clean everywhere

Cons:

They called on the phone to ask if i wanted to have breakfast since it was almost 10am. The call woke me up

2026-02-13 • via Nuitee
M
Michael • family_with_children • ca
9
2026-02-12 • via Nuitee
M
MA CARMEN • couple • ph
9
Good value for money; Nice hotel and beautifully decorated.
Pros:

Location was very convenient. It was one street behind Lacson. The rooms were very spacious and nicely decorated. Staff were friendly and hospitable.

Cons:

The wifi was weak inside the room and for most of the areas inside building. Breakfast was adequate but the quality could be improved especially since we were in Bacolod and there could be many sources of great-tasting food..

2026-01-29 • via Nuitee
M
Ms. joji • couple • us
3
Pros:

guard is so respectful and friendly

Cons:

-no hot water when you shower
-telephone has no line when you need something you have to go down to the frontdesk
-the room was not clean when we checked in especially beddings
- front desk? 4 out of 10
- breakfast?4 out of 10
- when soneone talks outside, you canhear it clearly inside the room

2026-01-20 • via Nuitee