Bespoke Hotel Shinjuku

Hotels
8.7 (2505 reviews)
Shinjuku-ku Kabukicho 2-2-17 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.95
Issues with bathroom cleanliness noted; requires improvement.
Service
9.45
Staff is friendly and attentive.
Location
9.45
Excellent location with easy access to amenities.
Room Quality
8.45
Rooms are small but generally comfortable.
Amenities
8.95
Good amenities, including free snacks and drinks.
Value for Money
8.45
Good value for the price considering Tokyo's standards.
Food and Beverage
7.95
Breakfast was adequate but lacked protein options.
Overall Experience
8.95
Overall solid experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:44

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, Bespoke Hotel Shinjuku offers a convenient stay for travelers looking to explore the vibrant city. Situated near popular attractions such as Korea Museum and Samurai Museum, guests can easily immerse themselves in the local culture.

Comfortable Rooms and Friendly Staff
The hotel features air-conditioned rooms with modern amenities including a flat-screen TV and cozy bedding. With multilingual staff fluent in English and Japanese, guests can expect exceptional service and assistance throughout their stay.

Convenient Facilities and Services
Guests can enjoy complimentary WiFi and access to a shared lounge area, perfect for relaxing after a day of sightseeing. The non-smoking property also provides proximity to Okubo Park and Inari Kio Shrine, adding to the overall convenience and comfort of the stay.

Experience the best of Tokyo at Bespoke Hotel Shinjuku - book your stay now for a memorable travel experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 2505 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
O
OREL • solo_traveller • il
9
מלון בוטיקי, חווית שירות טובה, מיקום מצויין.
Pros:

המיקום היה מצויין והשירות היה טוב
חדרים קטנים אבל ככה זה ביפן, סך הכל מרוצים :)

Cons:

גודל החדר

2026-04-11 • via Nuitee
L
loic • couple • fr
10
2026-04-11 • via Nuitee
A
angie • couple • au
10
You are lucky if you get a room!
Pros:

Super friendly, excellent location and extremely hospitable. Complementary breakfast, donuts and happy hour made this stay stand out the most!

2026-04-10 • via Nuitee
K
Kristen • solo_traveller • us
9
Pros:

It was easy to locate and close to major subway lines. It was very organized

2026-04-10 • via Nuitee
E
Eva • family_with_children • au
7
2026-04-10 • via Nuitee
R
Rikki • couple • us
10
Bespoke was one of the best parts of our trip
2026-04-10 • via Nuitee
K
Katrina • family_with_children • gb
9
Small but comfortable with lots of extras included.
Pros:

It was a great hotel. The small gestures such as Donuts and happy hour included in the price was a lovely bonus that was not expected.
Also soft drinks available during happy hour was great as I don't drink alcohol.

Mostly the staff were polite and very helpful!

Cons:

We had a triple room and there was no space between the beds. This was expected as rooms are small in the cities in Japan. It would have been good it there had been space underneath the beds for our cases as it was hard to manoeuvre around them in such a small room.

During happy hour, I looked for a bin for our rubbish (empty coke cans) but couldn't find one. I placed it on an empty tray instead (as neat as you can place rubbish) but was quite rudely told off moments later when a member of staff appeared to replace glasses. Once I knew where the bin was (around the corner) I was more than happy to tidy up after myself. I didn't appreciate the tone and for a non-budget hotel, I expected a little more customer courtesy. We are not the type of family that expects people to clean up after us and I found the girl's tone and facial expressions very rude.

2026-04-10 • via Nuitee
O
Otto • family_with_children • fi
9
Trendy hotel at good location
Pros:

Trendy hotel at good location. Rooms very small, but so was the price too. Nice that the lobby has complimentary beverages and snacks daily.

Cons:

Breakfast very plain and processed, no fresh fruits or eggs etc.

2026-04-09 • via Nuitee
K
Karen • extended_group • au
10
Excellent hotel, would definitely recommend and stay again.
Pros:

This hotel was fantastic. Check in was a breeze and they helped us happily with storage of luggage at both check in and check out. It was super clean, secure and the beds were very comfortable. The coffee and doughnuts were a hit, as was happy hour.

Cons:

Nothing. It was great!

2026-04-09 • via Nuitee
S
Sebastiana • extended_group • es
8
Pros:

En general está bien, el barrio tranquilo a pesar de estar en el barrio de Shinjuku. Las habitaciones son muy pequeñas si te alojas un par de días como nosotros, si solo es una noche, ok, pero si estás más pues son muy pequeñas, y eso que cogimos la doble deluxe. No hay desayuno, pero tiene en la planta inferior una zona donde te puedes tomar algo antes salir, donuts durante la mayor parte del día.

Cons:

El tamaño de las habitaciones son muy pequeñas, sin mesitas, cama pegada a la pared, sin armario, demasiado pequeña si te vas a quedar un par de días.

2026-04-09 • via Nuitee
L
Lylle • couple • au
8
Pros:

Clean, lovely staff, great location

2026-04-07 • via Nuitee
V
Valeah • family_with_children • us
9
Pros:

Classy vibe. The room was very nice with a good size and layout. Breakfast was awesome, fancy coffee machine and yummy food options.

Cons:

Close to some restaurants and conbini but pretty far from the station

2026-04-07 • via Nuitee
• couple • au
8
2026-04-07 • via Nuitee
B
Belinda • extended_group • au
7
Good location, clean, tidy hotel
Pros:

Location & nightly drinks/snacks

Cons:

Room was not that big pillows average

2026-04-07 • via Nuitee
D
Deirbhle • extended_group • ie
8
2026-04-07 • via Nuitee
E
Emin • couple • us
9
2026-04-07 • via Nuitee
M
Michael • couple • ae
9
2026-04-06 • via Nuitee
K
KA MAN • family_with_children • hk
8
Convenient and syltish
Pros:

The breakfast and free flow.

Cons:

Nil

2026-04-06 • via Nuitee
V
Vondra • couple • us
9
Relaxing, spacious room compared to another hotel.
Pros:

It was the largest room of our stay in Tokyo. The cleanliness of the hotel was great. The got us a taxi right away for our departure, the hotel was quiet and a convenience store was close by as well as a few other restaurants along the street.

Cons:

The hotel doesn’t have a breakfast and the continental breakfast was definitely what was expected of a continental breakfast, but we only stay one night so it was significant since we were headed out to Kyoto.

2026-04-06 • via Nuitee
J
Justyna • solo_traveller • nl
8
Amazing, clean and new facilities
Pros:

Clean and new rooms. Bottled water every day.
Free breakfast, small but still nice. Free Coffee/tea for a whole day.
In th evening free wine and snacks.

Cons:

Small rooms

2026-04-05 • via Nuitee