Holiday Inn Express & Suites - Brighton by IHG

Hotels
•
Holiday Inn Express
8.1 (254 reviews)
7850 Nemco Way , Brighton , US
+1 810-225-0600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Clean lobby, rooms and pool (for many guests)
Plentiful, hot and varied breakfast; all-day coffee/hot chocolate
Convenient/central location near shopping and UM Labs
Spacious rooms and in-room microwave
Cons:
Inconsistent cleanliness: odd room odors and some dirty bathrooms/showers
Wrong room assignment (suite booked, queen double provided)
Small refrigerator that won’t close
Pool issues: small or over-chlorinated; pancake machine broken
Isolated poor booking/customer-service experience (booking.com confusion)
Leaking sink faucet in at least one room

Categories

Cleanliness
7.6
Mixed feedback: multiple guests praised clean lobby, rooms and pool, but several reports of a room odor, a dirty bathroom/shower, and a leaking sink indicate inconsistent housekeeping.
Service
8.6
Generally very positive: staff repeatedly described as friendly, helpful and professional; one complaint concerned external booking.com customer service rather than hotel staff.
Location
8.4
Frequently noted as convenient/central—close to shopping, restaurants, Target and UM Labs—making it a strong location choice for many guests.
Room Quality
7.8
Rooms described as spacious with useful amenities (microwave), but issues include an unexpected room assignment (suite vs queen double), small refrigerator that won’t close, odd smells and occasional bathroom cleanliness problems.
Amenities
8
Breakfast and all-day coffee/hot chocolate are positives; pool and patio/grill are available, though guests noted a small/over-chlorinated pool and a broken pancake machine.
Value for Money
8.1
Several guests commented this was a good stay for the price; value is consistent with the hotel's offerings and location.
Food and Beverage
8.3
Breakfast repeatedly praised as good, hot and varied (coffee, hot chocolate, fruit, porridge); minor preferences noted (e.g., wanting bacon instead of only sausage).
Overall Experience
8
Overall positive stays reported with clean facilities, helpful staff and good breakfast offerings, tempered by some service/room problems and amenity issues for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location
Located just a short distance from popular attractions like Ann Arbor Hands-On Museum and University of Michigan, Holiday Inn Express & Suites - Brighton is the perfect choice for travelers seeking comfort and convenience.

Modern Amenities
Enjoy the convenience of an indoor pool, free WiFi, and a shared lounge during your stay. Whether you're here for business or leisure, our hotel offers everything you need for a comfortable and relaxing experience.

Exceptional Services
From the 24-hour front desk to the business center, we strive to provide top-notch service to our guests. Experience true hospitality at Holiday Inn Express & Suites - Brighton, an IHG Hotel.

Book your stay now and make the most of your visit to Brighton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 254 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.4
Room Quality: 7.8
Amenities: 8
Value for Money: 8.1
Food and Beverage: 8.3
Overall Experience: 8
L
Lisa • couple • us
10
2026-10-25 • via Nuitee
B
Bradley • solo_traveller • us
10
2026-10-22 • via Nuitee
E
Eleanor • couple • us
2
2026-10-08 • via Nuitee
P
Peter • solo_traveller • at
9
2026-09-14 • via Nuitee
R
Rhonda • couple • us
10
2026-09-09 • via Nuitee
J
Jennifer • couple • us
10
2026-09-08 • via Nuitee
D
Dorothy • couple • us
7
Nice place. Would stay there again.
Pros:

Centrally located to shopping and food.

Cons:

I paid for a suite and ended up with a queen double.

2026-09-06 • via Nuitee
R
Rhonda • couple • us
10
2026-09-05 • via Nuitee
M
Melanie • couple • us
10
2026-09-05 • via Nuitee
B
Billy • couple • us
10
2026-09-03 • via Nuitee
K
KIMBERLY • family_with_children • us
10
Great Hotel
Pros:

The hotel was very clean and the staff was very friendly. The breakfast was great. They also had coffee and hot chocolate all day which was fantastic

Cons:

nothing

2026-08-27 • via Nuitee
S
Stephanie • family_with_children • us
7
Pros:

The staff was very friendly and super helpful! The complimentary coffee and water was really nice to have.

Cons:

The room had a very odd smell upon entry, the bathroom was dirty, especially the shower.

2026-08-24 • via Nuitee
J
Jordan • couple • gb
9
2026-08-23 • via Nuitee
C
Connie • solo_traveller • us
10
2026-08-17 • via Nuitee
J
James • couple • us
10
We enjoyed our stay at this hotel.
Pros:

Breakfast was good and hot that I ate. Would have like some bacon instead of all sausage.

Cons:

Can't say there was anything I can remark I didn't like.

2026-08-16 • via Nuitee
D
Debra Hinken • family_with_children • us
9
Pros:

The breakfast was very good.
And there were a lot of choices.

Cons:

The refrigerator was so small. We ate at a local restaurant and I couldn't get The Leftovers as well as some of our
Stuff that we were bringing to our next location did not fit, and we couldn't shut the door.

2026-08-05 • via Nuitee
R
Rick • solo_traveller • us
8
2026-07-20 • via Nuitee
G
Gobinda • couple • gb
1
Pros:

Very poor performance customer service

Cons:

This is really no good my booking is England Brighton holiday inn express But booking was Us Brighton booking and I spoke to booking.com customer service but his not good helpful person very very poor customer service,

2026-07-18 • via Nuitee
M
Misty • family_with_children • us
8
Great stay for the price with breakfast just don’t go here if you’re planning on swimming.
Pros:

It was clean and the rooms were spacious. Shower was super hot and the food was good in the morning. The staff was really nice and very helpful!

Cons:

The pool is small and had too much chlorine. Kids wouldn’t even get in it.

2026-07-13 • via Nuitee
L
Lisa • couple • us
8
Wonderful location to stay away from home.
Pros:

Clean, friendly staff and made you feel like a home away from home:)

Cons:

The sink faucet was leaking around base pretty bad. I had to use wash cloths and towels to keep my things from getting wet.

2026-07-13 • via Nuitee