Super Collection O M G Road formerly Teekay International

Hotels
•
OYO Rooms
4.8 (118 reviews)
T.C 81/4011, Near Govt. Press Issue , Trivandrum , in
n/a

listing image 1
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Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Shared lounge/TV area
Wheelchair accessible
Fire extinguishers
Key access
See all facilities

Review Highlights

Pros:
Good staff attitude in some cases
Quick response to complaints
Cons:
Dirty rooms
Unhygienic conditions
Non-compliance with booking details

Categories

Cleanliness
3.69
Multiple reports of dirty rooms and hygiene issues.
Service
7.66
Mixed feedback on staff behaviour; some complaints about nonchalant attitude.
Location
6.7
No specific feedback on location; assumed standard.
Room Quality
3.65
Described as dilapidated, with issues like no hot water and cleanliness.
Amenities
3.68
Breakfast was not provided despite being included in the package.
Value for Money
4.64
Claimed lack of amenities and poor experience do not justify cost.
Food and Beverage
4.69
Breakfast was charged extra despite being in booked package.
Overall Experience
3.66
Overall negative experience with significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:06

Property Description

Prime Location
Conveniently situated near top attractions like Napier Museum and Sree Padmanabhaswamy Temple, Super Collection O M G Road formerly Teekay International offers the perfect base to explore Trivandrum.

Comfortable Rooms
Enjoy a relaxing stay in our well-equipped rooms featuring air conditioning, flat-screen TVs, and modern amenities for a comfortable experience.

Excellent Service
Our multilingual staff provides round-the-clock assistance, ensuring your needs are met promptly and professionally during your stay.

To experience the best of Trivandrum in comfort and style, book your stay at Super Collection O M G Road formerly Teekay International now.

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 118 reviews
Cleanliness: 3.69
Service: 7.66
Location: 6.7
Room Quality: 3.65
Amenities: 3.68
Value for Money: 4.64
Food and Beverage: 4.69
Overall Experience: 3.66
K
kumar • couple • in
3
Pros:

Rooms dirty. Garbage spread all in & out. On enquiring so called manager, his reply speak to customer care. I can not do any thing. Fan making noise. Ac hanging...... God knows what intrest of u adding such hotels...

2025-10-04 • via Nuitee
S
Sugumar • family_with_children • kw
1
2025-09-29 • via Nuitee
A
Anoop • family_with_children • in
1
Pros:

Staff behaviour is very bad

2025-09-10 • via Nuitee
• solo_traveller • in
1
2025-08-31 • via Nuitee
R
Rajesh • family_with_children • in
10
2025-08-22 • via Nuitee
G
G Raju • couple • in
1
Pros:

There is nothing to like, no tv, ac,clean, so annoying

Cons:

Bad experience

2025-08-09 • via Nuitee
• couple • in
1
2025-08-04 • via Nuitee
L
Lenish • couple • in
1
bad
Cons:

This email is in regards to a complaint regarding the hotel called Super Collection O M G Road, Pujapura, Kerala made on Booking.com bearing confirmation No: 6902.932.696

We are writing to you to report multiple issues with the room booking that was made at Super Collection, O M G Road on 15th Jul 2025. The rooms were booked for my aged parents for one day. They are now traumatised with this experience to say the least.
Hygiene issues - there were rats roaming around freely in the common areas and room. There were cockroaches in the bathrooms. The bathrooms were very dirty, smelly and unusable. The bedsheets and pillows were not clean. There was no hot water or working AC provided in the room either.
Property issues - The images shown on the site (based on which the property was booked by us) had no similarity with the actual status of the rooms or the property in general. The lobby, furniture, rooms and common areas were in totally dilapidated condition and extremely unkempt. There was also garbage piled up on the staircase.
Package issues - The package we had booked included breakfast but breakfast was not provided at the property and we were charged extra for the same (paid Rs. 400 cash and no voucher was provided).
Staffing - The staff was nonchalant and unhelpful. After complaining multiple times, one of the rooms was changed to another room with slightly better condition.
Property Listing Issue - On booking.com the property was listed as Super Collection, O M G Road. But the actual property name was Hotel Teekay International. Because of this mismatch, we faced a lot of difficulty in finding the location.
I am providing photos and videos as proof for the points above. We are frequent travellers both within and outside the country and this is the first time we have encountered a hotel with such poor conditions.

We are requesting that you do the following
Immediately blacklist this property on your site (for cheating us and booking aggregator) so that others d

2025-07-22 • via Nuitee
S
Satchin • solo traveller • in
8
Very good
2025-06-19 • via Nuitee
D
Deepak • young couple • in
10
Exceptional
Pros:

Good

2025-06-14 • via Nuitee
S
S • young couple • in
10
Exceptional
Pros:

Good

2025-06-11 • via Nuitee
S
S • with friends • in
1
Bad
Pros:

I found the booking and stay unsatisfactory. The booking.com confirmation clearly stated that breakfast was included; however, the hotel disputed this. Furthermore, arriving late at night precluded finding alternative accommodations. Therefore, I request a full refund.

Cons:

It was a really bad experience. The hotel room was not hygienic, and there were cockroaches in the room. There was no hot water in the bathroom, and it was very dirty. Check- in took almost 1 hr.

2025-06-10 • via Nuitee
A
Anonymous • young couple • in
10
Exceptional
Pros:

Astonishing Hospitality n service

2025-06-02 • via Nuitee
N
Niranj • young couple • in
10
Exceptional
2025-05-14 • via Nuitee
R
Richik • solo traveller • gb
10
Exceptional
Pros:

The bed was extremely comfortable, and I appreciated the blackout curtains and quiet atmosphere for a restful sleep.

2025-05-09 • via Nuitee
H
Hab • young couple • in
10
Exceptional
Pros:

Customer service was outstanding. Everyone was friendly, professional, and genuinely helpful.

2025-05-07 • via Nuitee
V
Vettiyadan • solo traveller • in
10
Exceptional
Pros:

I was pleasantly surprised by the quietness of the room. Even though the hotel is in a busy area, I slept like a baby every night.

2025-05-07 • via Nuitee
S
Sidharth • young couple • in
10
Exceptional
Pros:

The room was spotless, spacious, and beautifully decorated. The bed was incredibly comfortable. Service and hospitality were good

2025-05-07 • via Nuitee
S
S • review category business travellers • in
10
Exceptional
Pros:

The check-in and check-out process was lightning fast and hassle-free. I appreciated the efficiency after a long day of travel

2025-05-07 • via Nuitee
S
Srm • young couple • in
10
Exceptional
Pros:

Truly a home away from home. Will 100% stay here again on my next visit. Recommended this hotel to all my friends already! Thank you for a memorable and relaxing stay.

2025-05-03 • via Nuitee