Hotel Milan Costa Rica

Hotels
7.5 (2606 reviews)
Calle 20 con Av 7, esquina San Jose , San José , cr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean property
Cons:
Dirty rooms
Safety concerns
Poor customer service

Categories

Cleanliness
6.71
Several reviews mention dirtiness in the rooms and linens.
Service
8.68
Staff were generally described as nice and helpful, but there were some negative comments regarding service standards.
Location
7.22
The location is convenient, but many guests express concerns about safety at night.
Room Quality
6.17
Rooms are described as small, sometimes dirty, and lacking basic amenities like windows.
Amenities
7.7
Basic amenities mentioned; however, improvements could be made, such as the availability of an elevator.
Value for Money
7.16
Guests felt the rate could be better justified given some of their experiences.
Food and Beverage
8.71
Breakfast received positive mentions; guests appreciated the variety and quality.
Overall Experience
7.68
Mixed feelings; some enjoyed their stays while others left dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Charming Hotel with Terraces

Comfortable Rooms with Modern Amenities
Hotel Milan Costa Rica offers cozy rooms with a seating area and private bathrooms. Each room is equipped with a flat-screen TV and free WiFi, ensuring a comfortable stay for guests.

Convenient Location for Sightseeing
Located near National Theatre of Costa Rica and La Sabana Metropolitan Park, guests can easily explore the city's attractions. With Tobías Bolaños International Airport just 6 km away, and Juan Santamaria airport at 17 km, traveling to and from the hotel is a breeze.

Ready to experience a delightful stay in San José? Book your room at Hotel Milan Costa Rica now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2606 reviews
Cleanliness: 6.71
Service: 8.68
Location: 7.22
Room Quality: 6.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 7.68
J
juan family_with_children mx
8
Cons:

dice q desayuno incluído pero se demoraron casi dos horas para entregarlo eso no me gusto prefiero sin desayuno

2026-04-11 via Nuitee
J
John solo_traveller gb
7
Pros:

Functional clean short stay hotel close to the bus stations. Friendly helpful staff

Cons:

Ground floor room had no windows and was noisy from 5.30 a.m onwards. Fridge didn't work.

2026-04-10 via Nuitee
B
Blanca Villoria Sousa family_with_children de
5
Para una noche de paso ok.
Pros:

La cercanía a servicios de supermercado cerca. Hay refrigerador en la habitación y no está muy lejos del centro e incluye desayuno.

Cons:

La habitción es bastante pequeña, esfá todo muy junto para que quepa, el espacio en el baño es especialmente reducido.
El último día pedimos el desayuno para llevar porque salíamos muy temprano. Las opciones eran fruta o sandwich. Pedimos uno de cada y la fruta estaba bien, pero el sandwich estaba incomible. Lo primero que nos dijeron que era de queso, pero era de jamón y queso (soy vegetarina) El pan tostado muchas horas antes y en parte quemado, con mayonesa que había reblandecido el pn, la lechuga ya muy pasada y algo estropeada. No pudimos comerlo.

2026-04-09 via Nuitee
K
Karol family_with_children cr
10
2026-04-08 via Nuitee
L
Laurence extended_group fr
8
2026-04-08 via Nuitee
J
Joselyn family_with_children cr
8
2026-04-07 via Nuitee
N
Noguera family_with_children cr
3
Mucho Ruido
Pros:

Lugar super limpio.
Con acceso cercano a todo San José

Cons:

La Atención al cliente.
Habitaciones donde se filtra el sonido. Escuchas las demás personas hablando al lado.
Se escuchas las personas caminando en la parte de arriba y alrededor
El personal del restaurante un poco molestos

2026-04-07 via Nuitee
J
Joselyn family_with_children cr
8
2026-04-07 via Nuitee
G
García lopez couple es
1
Ladrones
Pros:

Si pudiera poner una puntuación de 0 la pondría

Cons:

Nos han cancelado la reserva tres veces, a la tercera que la cancelaron obviamente no hemos aparecido por ahí ya que estaba cancelada y encima nos han cobrado al día siguiente fuera de fecha

2026-04-07 via Nuitee
J
Joselyn family_with_children cr
8
2026-04-07 via Nuitee
C
Charlotte couple gb
7
The place is cheap, it was clean. The area was a bit rough.
Pros:

Beds were comfy

Cons:

The area was a bit dodgy and the shower had no hot water

2026-04-07 via Nuitee
A
Andres solo_traveller us
10
Muy recomendados
Pros:

Excelente cuarto, personal muy amable y servicial. El desayuno excelente. Me prestaron una plancha y guardaron mi maleta por una horas, así que muy agradecido.

2026-04-07 via Nuitee
L
Lucas Henrique solo_traveller br
7
2026-04-06 via Nuitee
M
Michal couple cz
6
2026-04-06 via Nuitee
A
Alexis couple mx
7
Bueno, bonito y barato
2026-04-05 via Nuitee
N
Naomi Victoria couple co
1
2026-04-03 via Nuitee
T
Torres family_with_children cr
10
2026-04-02 via Nuitee
K
Keilor family_with_children cr
9
2026-04-02 via Nuitee
E
Emma family_with_children es
8
Pros:

El personal muy atento y la habitación y instalaciones muy limpias y cómodas. El desayuno también muy bueno.

Cons:

Se escuchaba ruido des de la habitación.

2026-04-01 via Nuitee
A
adan family_with_children cr
9
2026-03-31 via Nuitee