Hotel Milan Costa Rica

Hotels
7.5 (2606 reviews)
Calle 20 con Av 7, esquina San Jose , San José , cr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean property
Cons:
Dirty rooms
Safety concerns
Poor customer service

Categories

Cleanliness
6.71
Several reviews mention dirtiness in the rooms and linens.
Service
8.68
Staff were generally described as nice and helpful, but there were some negative comments regarding service standards.
Location
7.22
The location is convenient, but many guests express concerns about safety at night.
Room Quality
6.17
Rooms are described as small, sometimes dirty, and lacking basic amenities like windows.
Amenities
7.7
Basic amenities mentioned; however, improvements could be made, such as the availability of an elevator.
Value for Money
7.16
Guests felt the rate could be better justified given some of their experiences.
Food and Beverage
8.71
Breakfast received positive mentions; guests appreciated the variety and quality.
Overall Experience
7.68
Mixed feelings; some enjoyed their stays while others left dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Charming Hotel with Terraces

Comfortable Rooms with Modern Amenities
Hotel Milan Costa Rica offers cozy rooms with a seating area and private bathrooms. Each room is equipped with a flat-screen TV and free WiFi, ensuring a comfortable stay for guests.

Convenient Location for Sightseeing
Located near National Theatre of Costa Rica and La Sabana Metropolitan Park, guests can easily explore the city's attractions. With Tobías Bolaños International Airport just 6 km away, and Juan Santamaria airport at 17 km, traveling to and from the hotel is a breeze.

Ready to experience a delightful stay in San José? Book your room at Hotel Milan Costa Rica now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2606 reviews
Cleanliness: 6.71
Service: 8.68
Location: 7.22
Room Quality: 6.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 7.68
A
Ahsan family_with_children si
9
2026-03-21 via Nuitee
J
Jose family_with_children es
10
2026-03-21 via Nuitee
P
Paul couple ca
7
2026-03-21 via Nuitee
M
Malu Toledo family_with_children br
8
Hotel familiar
2026-03-20 via Nuitee
M
Millicent couple au
9
Easy, comfy stay
Pros:

Comfy room, modern bathroom. Great location if catching bus to La Fortuna or Puerto Viejo. Great breakfast too.

Cons:

Other than convenience of bus station, not in a nice area. Wouldn’t recommend going out alone or at night

2026-03-20 via Nuitee
H
Henrik Olsen family_with_children dk
1
Pros:

Da jeg ankom,sagde personalet at jeg ikke havde noget værelse på trods af at det var købt og betalt 14 dage i forvejen.. personalet talte kun spansk. Da jeg forlangte pengene tilbage, kunne der ikke lade sig gøre.
Da jeg skrev både til Milan og booking. Com. Fik jeg sendt nogle standard svar om at hotellet havde ret til at beholde pengene hvis gæsten ikke var mødt op.
Da jeg mødte fysisk op sagde et personale at jeg ikke var mødt op dagen i forvejen. Heldigvis var det personale der havde afvist mig dagen i forvejen også på arbejde, så efter lang tids diskussion mellem personalet, endte det med at jeg fik refunderet mine penge.
DÅRLIGSTE BEHANDLING JEG NOGENSINDE HAR VÆRET UDSAT FOR.
Jeg vil kraftig fraråde at have noget med dette hotel at gøre.

2026-03-19 via Nuitee
I
Ingrid couple sk
6
2026-03-18 via Nuitee
L
Ludwig couple ch
7
Top für Preisleistung und Fußmarsch nähe Bussstation nach Limon
2026-03-18 via Nuitee
C
claudia gabriela solo_traveller ar
10
2026-03-17 via Nuitee
E
eric couple ca
10
Super bueno!
Pros:

Gratis desayuno

Cons:

Primero piso

2026-03-17 via Nuitee
S
Sebastian family_with_children de
7
2026-03-17 via Nuitee
V
Vincent solo_traveller us
8
Great value and quality for the price. Not as peaceful as one would like but still great
Pros:

I stayed here on my first and last night in the country since its fairly close to the airport. For the price, this place has everything you can ask for. Helpful staff, included breakfast, and clean rooms.

Cons:

The only problem I have with this place is how thin the walls are. On my first nights stay, I was in room 110 which is right next to their outdoor patio, which is right next to the street outside. So it got noisy at times during night but you cant complain too much for the price.

2026-03-15 via Nuitee
S
sylvana couple gr
8
2026-03-15 via Nuitee
O
Ollie couple gb
4
Very good value but not nice
Pros:

It was very reasonably priced

Cons:

Cold shower, rough area, saw a cockroach in the room

2026-03-15 via Nuitee
S
sylvie family_with_children fr
7
Pros:

Très bien pour 1 nuit pour aller au terminal de bus

Cons:

Le supplément pour le chocolat chaud, pourtant petit déjeuner inclus

2026-03-14 via Nuitee
J
John Stanley family_with_children us
9
2026-03-14 via Nuitee
H
hernandez family_with_children mx
10
Pros:

Esta muy céntrico a la ciudad

Cons:

Sin comentarios

2026-03-14 via Nuitee
C
Clemente family_with_children br
7
De um modo geral o hotel é bom.
Pros:

O local é ótimo, os funcionários excelente .

Cons:

O WC é muito pequeno, a geladeira não funcionava, foi substituída , mas a que veio também não estava legal, o controle da tv não funcionava.

2026-03-13 via Nuitee
V
Vincent solo_traveller us
8
For the price I believe this place has exceptional value. I would definitely recommend
Pros:

Rooms are clean, staff is helpful, included breakfast, great value.

Cons:

Walls are very thin. You can hear people walking and talking through the halls late at night. They were not even being that abnoxious at all the walls are just very thin. The fan in the room is not too much help when its a warm day/night.

2026-03-13 via Nuitee
V
Vlad couple us
8
2026-03-12 via Nuitee