Doutonbori Crystal Hotel

Hotels
8.3 (1187 reviews)
Chuo-ku Shimanouchi 2 Chome-9-24 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable
Friendly staff
Cons:
Cleanliness issues
Rooms could use updating

Categories

Cleanliness
7.6
Several reviews indicate cleanliness issues, such as traces of mold and dust.
Service
8.6
General sentiment is positive, though a few mentions suggest inconsistent service.
Location
9.1
Great location with proximity to Dotonbori and easy access to transportation.
Room Quality
7.6
Some rooms are noted as dated and needing refreshment.
Amenities
8.6
Basic amenities like a microwave were available, but some expected appliances were missing.
Value for Money
8.1
Good value given the location, despite some minor drawbacks.
Food and Beverage
8.4
Average sentiment about food offerings; no specific complaints noted.
Overall Experience
8.4
Overall positive experience with some minor issues that did not detract greatly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Conveniently located in the heart of Osaka

Modern Amenities and Comfortable Rooms
Doutonbori Crystal Hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a kettle, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and 24-Hour Assistance
The hotel boasts a team fluent in English, Indonesian, Japanese, and Chinese, available round the clock at the front desk to assist guests with any inquiries or requests, providing exceptional service and a welcoming atmosphere.

Near Major Attractions and Transportation
Situated close to popular landmarks such as Mitsutera Temple and Glico Man Sign, as well as the bustling Shinsaibashi Shopping Arcade, the hotel's convenient location offers easy access to the city center and Itami Airport.

Experience the best of Osaka at Doutonbori Crystal Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1187 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.4
2
22fc58f227c171c9247136267c8cc02c • couple • fr
8
Super séjour à Osaka!
Pros:

Personnel, localisation.

Cons:

La chambre mérite un rafraîchissement, l’hôtel a un gros potentiel.

2026-04-18 • via Nuitee
7
7cf5fe5564df73e570f711b41ff4d74c • family_with_children • za
3
Find an alternative to this hotel when you stay in Osaka.
Pros:

Friendly staff

Cons:

No wifi. No breakfast. Constant construction noise. Smelly side street location.

2026-04-17 • via Nuitee
9
9c030dea8c977195cbd2416f1122b7a9 • extended_group • fr
8
2026-04-17 • via Nuitee
2
2a104e90316d712b9fedf4df0fd3ab1a • couple • cr
8
Buena opción.
Pros:

Lugar muy limpio, excelente ubicación y personal muy atento y amable.

2026-04-14 • via Nuitee
A
ab9ebf1f28e2734685dfc8487d9732c8 • solo_traveller • es
8
Pros:

perfecta hubiccion

Cons:

bullicio en la tarde

2026-04-14 • via Nuitee
3
31575a9ea9d8700a687724fd89e936db • solo_traveller • gb
9
Comfy and convenient
Pros:

Location & staff were 10/10. Comfy bed and good shower

Cons:

Construction going on outside. Very noisy

2026-04-13 • via Nuitee
9
9be781a6f11572bf10675b2d29d6b914 • family_with_children • au
8
Pros:

Great location, clean and friendly staff

2026-04-12 • via Nuitee
A
Ana Dolores • couple • es
7
Pros:

Lo mejor, la ubicación para moverte andando.

Cons:

Llegamos un poco tarde (noche) para hacer el check in y el personal que nos atendió, era muy poco comunicativo comparado con el personal de otros hoteles. No ofrecían nada para el desayuno. La distribución del cuarto de baño no nos gustó.
Pero todo aceptable.

2026-04-11 • via Nuitee
E
Eric • extended_group • us
10
2026-04-08 • via Nuitee
J
Juan • extended_group • es
10
2026-04-08 • via Nuitee
Y
YU-HSUAN • couple • tw
10
2026-04-04 • via Nuitee
D
Daniel • family_with_children • pl
10
Pros:

Location was good, very close to Dotonbori. Room and toilet was kinda big, looking at the Japaneese standard.

Cons:

During our 4 night stay nobody came to take out the trash. Some coffee machine in lobby would also be apprecciated.

2026-04-03 • via Nuitee
L
Laura • couple • nz
7
Good location and all we needed
Pros:

Pretty good location in Osaka. Good sized room and bath

Cons:

Loud construction next door, and the duvet cover kept coming off the duvet.

2026-04-03 • via Nuitee
M
Melvin • couple • us
10
Nice and close to main areas
Pros:

Clean and minimal

Cons:

Hard beds

2026-04-02 • via Nuitee
S
Simone • couple • it
7
2026-04-01 • via Nuitee
R
reyes • couple • es
6
Pros:

Localisation

Cons:

Chambre pas super propre

2026-03-28 • via Nuitee
A
Aidan • solo_traveller • gb
7
Pros:

Nice room. Decent size. Great location

2026-03-27 • via Nuitee
I
Imogen • extended_group • ca
8
Clean, convenient place to stay - I would recommend this hotel to other travelers!
Pros:

Great location, friendly staff. Very clean, basic rooms.

Cons:

n/a

2026-03-23 • via Nuitee
B
Bruno • couple • ch
8
2026-03-22 • via Nuitee
M
mao • couple • jp
5
2026-03-22 • via Nuitee