Doutonbori Crystal Hotel

Hotels
8.3 (1259 reviews)
Chuo-ku Shimanouchi 2 Chome-9-24 , Osaka , JP
+81 6-6484-0500

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable
Friendly staff
Cons:
Cleanliness issues
Rooms could use updating

Categories

Cleanliness
7.6
Several reviews indicate cleanliness issues, such as traces of mold and dust.
Service
8.6
General sentiment is positive, though a few mentions suggest inconsistent service.
Location
9.1
Great location with proximity to Dotonbori and easy access to transportation.
Room Quality
7.6
Some rooms are noted as dated and needing refreshment.
Amenities
8.6
Basic amenities like a microwave were available, but some expected appliances were missing.
Value for Money
8.1
Good value given the location, despite some minor drawbacks.
Food and Beverage
8.4
Average sentiment about food offerings; no specific complaints noted.
Overall Experience
8.4
Overall positive experience with some minor issues that did not detract greatly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Conveniently located in the heart of Osaka

Modern Amenities and Comfortable Rooms
Doutonbori Crystal Hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a kettle, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and 24-Hour Assistance
The hotel boasts a team fluent in English, Indonesian, Japanese, and Chinese, available round the clock at the front desk to assist guests with any inquiries or requests, providing exceptional service and a welcoming atmosphere.

Near Major Attractions and Transportation
Situated close to popular landmarks such as Mitsutera Temple and Glico Man Sign, as well as the bustling Shinsaibashi Shopping Arcade, the hotel's convenient location offers easy access to the city center and Itami Airport.

Experience the best of Osaka at Doutonbori Crystal Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1259 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.4
B
Boka_L • couple • ch
9
Pros:

die Lage ist wirklich ausgezeichnet. Das Personal war stets freundlich und hilfsbereit. Zimmer war sauber und wir hatten ausserdem eine Badewanne :D

2026-10-21 • via Nuitee
F
fujimoto • family_with_children • jp
7
Pros:

お風呂にゆったりと浸かれたこと。使いやすくて広くて綺麗で口コミ通りでした。

Cons:

・コップなどの清掃をやって欲しいと伝えないとそのまま放置されていたこと。
・楽しみにしていた朝食が営業していなかった。

2026-10-19 • via Nuitee
N
Natalia • extended_group • es
7
Cons:

Habitación algo pequeña

2026-10-19 • via Nuitee
W
william • family_with_children • gb
8
Pros:

Location, staff.

Cons:

Not a lot of space for storing clothes, just 6 hangers and no ironing board or table

2026-10-18 • via Nuitee
M
Majo • couple • es
9
Relación calidad-precio TOP
Pros:

La ubicación es estupenda y las instalaciones súper cómodas y espaciosas. Además, los amenities son muy variados y tienen enchufes USB.
Muy buena relación calidad-precio.

Cons:

Añadiría un poco más de luz en el cuatro de baño.

2026-10-15 • via Nuitee
G
gilberto matsuoka • family_with_children • br
10
Pros:

Tudo perfeito!

Cons:

Nada

2026-10-13 • via Nuitee
C
Claudia • couple • de
7
Für einen kurzen Aufenthalt ausreichend.
Pros:

Eingangsbereich

Cons:

Kein richtiges Fenster

2026-09-18 • via Nuitee
I
idris • solo_traveller • tr
8
Pros:

Oda geniş ve güzel. Çalışanlar çok iyiler.

Cons:

Günlük temizlik olmaması kötü. Havlu ve su veriyorlar.

2026-09-16 • via Nuitee
N
Naiara • couple • es
8
2026-09-15 • via Nuitee
I
Ivan • couple • es
10
Pros:

Todo perfecto

2026-09-13 • via Nuitee
A
Alessandra • family_with_children • it
5
Se non ci fosse stato l’odore terribile in camera andava bene.
Pros:

Il prezzo è la posizione

Cons:

La camera aveva un odore terribile e abbastanza piccola.

2026-09-13 • via Nuitee
J
John • couple • us
8
2026-09-11 • via Nuitee
P
Phùng Đức • couple • vn
9
Good
Pros:

Verry good

Cons:

No

2026-09-09 • via Nuitee
T
Tekin • couple • jp
10
2026-09-09 • via Nuitee
S
Sara • couple • gb
1
Poor
Pros:

Close to Dotonbori street

Cons:

It’s got to be the worst place I have stayed, no safe in the room the double bed was 2 singles pushed together, it’s very dirty in the room, if you want your room cleaned you have to give your key to reception, there’s all sorts of rubbish on the streets near hotel, all in all I definitely would not stay here again, the 2nd photo is of the dirty wall by the bed and the first photo is the window that you can’t see out awful place stains on the floor gosh so many negatives

2026-09-08 • via Nuitee
B
Bethany • extended_group • us
10
Bathroom is the best part, great location and amazing staff.
Pros:

The beds were soft and the comforters were very warm. The shower area was my favorite. The room could turn into its own steam room. It was really amazing I loved it.

Also, the staff was very friendly and helpful!

Cons:

Nothing. I stayed in 4 hotels during my 2 week trip and this was my favorite out of all of them.

2026-09-06 • via Nuitee
D
Daniel • solo_traveller • mx
7
Pros:

Atención del personal

Cons:

Nunca hicieron limpieza en las 4 noches de mi estancia y se les solicito segun instrucciones del hotel

2026-09-04 • via Nuitee
K
Kenza • solo_traveller • fr
8
Pros:

La localisation, le chambre spacieuse et les équipements !

2026-09-03 • via Nuitee
K
Kenza • couple • fr
8
Pros:

La localisation et les équipements !
La chambre est spacieuse !

2026-09-03 • via Nuitee
M
Mauro • solo_traveller • br
9
Pros:

A Localização é excelente e a acomodação é muito limpa e o staff amigável

2026-09-02 • via Nuitee