Doutonbori Crystal Hotel

Hotels
8.3 (1252 reviews)
Chuo-ku Shimanouchi 2 Chome-9-24 , Osaka , jp
+81 6-6484-0500

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable
Friendly staff
Cons:
Cleanliness issues
Rooms could use updating

Categories

Cleanliness
7.6
Several reviews indicate cleanliness issues, such as traces of mold and dust.
Service
8.6
General sentiment is positive, though a few mentions suggest inconsistent service.
Location
9.1
Great location with proximity to Dotonbori and easy access to transportation.
Room Quality
7.6
Some rooms are noted as dated and needing refreshment.
Amenities
8.6
Basic amenities like a microwave were available, but some expected appliances were missing.
Value for Money
8.1
Good value given the location, despite some minor drawbacks.
Food and Beverage
8.4
Average sentiment about food offerings; no specific complaints noted.
Overall Experience
8.4
Overall positive experience with some minor issues that did not detract greatly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Conveniently located in the heart of Osaka

Modern Amenities and Comfortable Rooms
Doutonbori Crystal Hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a kettle, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and 24-Hour Assistance
The hotel boasts a team fluent in English, Indonesian, Japanese, and Chinese, available round the clock at the front desk to assist guests with any inquiries or requests, providing exceptional service and a welcoming atmosphere.

Near Major Attractions and Transportation
Situated close to popular landmarks such as Mitsutera Temple and Glico Man Sign, as well as the bustling Shinsaibashi Shopping Arcade, the hotel's convenient location offers easy access to the city center and Itami Airport.

Experience the best of Osaka at Doutonbori Crystal Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1252 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.4
S
selena • couple • it
8
Ottimo
Pros:

La posizione, la cortesia dello staff, le salviettine rinfrescanti alla reception (necessarie) e il prezzo assolutamente ottimo!

Cons:

Nulla, non appare nella hall esteticamente un 4 stelle ma il rapporto qualità prezzo è ottimo

2026-08-28 • via Nuitee
M
MackY • solo_traveller • ph
8
Spacious room and bathroom, good location on Dotonbouri, Ebisu Bashi and Shinsaibashi.
Pros:

The room and bathroom were very spacious. You can also request for a room change in case you booked a wrong one. The staff communicate very well in English so you will not have a hard time on your requests. They also provide you with free things and attend to your needs everytime.

Cons:

The hotel does not have a coin laundry machine room which is a bit stressful most especially if you are coming back late from your trips and want to do your laundry. There is one near the hotel which is a 1 minute walk but still it will be better if they have one on the premises.

2026-08-28 • via Nuitee
K
Kaho • couple • jp
10
最高でした
Pros:

とにかく綺麗だった

Cons:

チェックアウトが早い

2026-08-25 • via Nuitee
S
Souta • extended_group • jp
8
2026-08-25 • via Nuitee
B
Blouet • solo_traveller • fr
10
2026-08-24 • via Nuitee
E
Ellen • couple • us
10
it was good place, worth coming back to stay.
Pros:

Friendly staff, clean, comfortable and close to shopping area.

Cons:

no complaints

2026-08-17 • via Nuitee
M
Malik Anwar • solo_traveller • jp
10
2026-08-16 • via Nuitee
R
Rolf 94 • solo_traveller • hu
8
2026-08-12 • via Nuitee
F
Fiorella • couple • py
9
2026-08-05 • via Nuitee
A
Apura • solo_traveller • dk
10
Pros:

Friendly and helpful staffs ❤️ clean room.

Cons:

None

2026-08-03 • via Nuitee
A
Ana • family_with_children • tr
7
Pros:

Oda odalar geniştı

Cons:

Her gün temiz havlu hizmeti yoktu

2026-07-18 • via Nuitee
L
Lori • couple • us
9
2026-07-17 • via Nuitee
P
Pettersson • solo_traveller • no
7
Average small travel hotel in Japan, but roof in the shower was to short and i hit my head.
Pros:

The hotel is similar to APA hotels small, reliable and not much more than that. It has everything you need and i only stayed 1 night so it was good enough, nothing fancy and also nothing bad.

Cons:

I could not stand straight in the shower because my head was hitting the support beam in the roof, not reccomend staying here if you are 180cm+. also was not universal socket outlet so i had to look for a store that sold an adapter at 11pm.

2026-07-15 • via Nuitee
E
Escobar • couple • uy
8
Bien en relación al precio
Pros:

Buena ubicación, personal amable. El baño súper amplio y como

Cons:

No tenían desayuno ni posibilidad de comprar algo dentro del lugar. La habitación tenía una ventana con vista a una pared muy cercana

2026-07-14 • via Nuitee
F
fabio • couple • it
10
2026-07-12 • via Nuitee
I
Ioannis • couple • gr
8
2026-07-12 • via Nuitee
A
Ajay Kumar • family_with_children • in
5
Pros:

Location is good

Cons:

Rooms are very small and it does feel like a very budget property

2026-07-08 • via Nuitee
R
Rico_Savage • solo_traveller • us
10
Rico Hotel Review
Pros:

Everything was fantastic.

Cons:

N/A

2026-07-04 • via Nuitee
M
Martina • couple • it
5
2026-06-30 • via Nuitee
Z
Zhe • solo_traveller • us
9
Very happy
Pros:

Great location

2026-06-27 • via Nuitee