Doutonbori Crystal Hotel

Hotels
8.3 (1162 reviews)
Chuo-ku Shimanouchi 2 Chome-9-24 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable
Friendly staff
Cons:
Cleanliness issues
Rooms could use updating

Categories

Cleanliness
7.6
Several reviews indicate cleanliness issues, such as traces of mold and dust.
Service
8.6
General sentiment is positive, though a few mentions suggest inconsistent service.
Location
9.1
Great location with proximity to Dotonbori and easy access to transportation.
Room Quality
7.6
Some rooms are noted as dated and needing refreshment.
Amenities
8.6
Basic amenities like a microwave were available, but some expected appliances were missing.
Value for Money
8.1
Good value given the location, despite some minor drawbacks.
Food and Beverage
8.4
Average sentiment about food offerings; no specific complaints noted.
Overall Experience
8.4
Overall positive experience with some minor issues that did not detract greatly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Conveniently located in the heart of Osaka

Modern Amenities and Comfortable Rooms
Doutonbori Crystal Hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a kettle, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and 24-Hour Assistance
The hotel boasts a team fluent in English, Indonesian, Japanese, and Chinese, available round the clock at the front desk to assist guests with any inquiries or requests, providing exceptional service and a welcoming atmosphere.

Near Major Attractions and Transportation
Situated close to popular landmarks such as Mitsutera Temple and Glico Man Sign, as well as the bustling Shinsaibashi Shopping Arcade, the hotel's convenient location offers easy access to the city center and Itami Airport.

Experience the best of Osaka at Doutonbori Crystal Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1162 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.4
L
Luke • extended_group • gb
3
Cons:

room was not as advertised got given a completely different one with 3 beds crammed inside

2026-03-15 • via Nuitee
I
Ibrahim • family_with_children • ch
7
Pros:

location, friendly staff
they managed to find another room for me as the first one was very noisy

2026-03-14 • via Nuitee
J
Jessica • family_with_children • gb
9
Pros:

Good location, very friendly staff, spacious room for Japan standard, modern TV, and very easy to organise the luggage forwarding service.

2026-03-13 • via Nuitee
D
Dwyer • solo_traveller • au
8
2026-03-13 • via Nuitee
J
jiyong • family_with_children • kr
10
Pros:

위치 좋고 직원도 친절
체크인 전후로 캐리어 맡길 수 있음 !

2026-03-08 • via Nuitee
J
Jamie • couple • au
10
Pros:

Staff were amazing! Very clean and good location

2026-03-08 • via Nuitee
J
Jakob • family_with_children • de
10
Pros:

Sehr gutes Hotel und nettes Personal

Cons:

Nichts

2026-03-07 • via Nuitee
M
MARCOS • couple • es
10
2026-03-05 • via Nuitee
I
Ikbal • solo_traveller • tr
9
2026-03-03 • via Nuitee
H
Hiroshi • couple • jp
9
割引されていたら即予約推奨
Pros:

お風呂が大きい。
部屋が清潔。
受付は外国人スタッフでしたが、受け応えがしっかりしており疑問点も難なく回答されておりました。

Cons:

重箱の隅をつつくとしたら、アニメティが少し足りない感じがしました。

2026-03-02 • via Nuitee
H
Hein • couple • jp
10
Pros:

Very good

2026-03-01 • via Nuitee
M
Momomodd • family_with_children • th
9
Pros:

ห้องมีขนาด 20 ตร.ม. กางกระเป๋าได้ 2 ใบ ห้องน้ำ ห้องอาบน้ำแยกกัน พนักงานให้ความช่วยเหลือดี ฝากกระเป๋าก่อนเช็คอินได้

2026-02-28 • via Nuitee
R
RUMI • couple • jp
8
2026-02-28 • via Nuitee
H
Harry • couple • au
8
2026-02-28 • via Nuitee
A
Allison • solo_traveller • au
9
We had a great stay here !
Pros:

Provided everything we needed and communication was good. Close to the main areas of Dotonbori.

2026-02-23 • via Nuitee
J
Julia • solo_traveller • es
6
2026-02-23 • via Nuitee
J
Joel • family_with_children • au
8
2026-02-08 • via Nuitee
B
BRUNO • couple • br
7
Não voltaria
Pros:

A localização

Cons:

Quarto sem janela, com carpete, o vaso sanitário estava vazando, e muito barulho pela manhã

2026-01-31 • via Nuitee
H
HyungSeo • family_with_children • kr
8
Pros:

위치좋고 친절해요

Cons:

없음

2026-01-29 • via Nuitee
A
Alicia • family_with_children • au
8
Good location, adequate amenities. Clean rooms and friendly staff.
Pros:

Good location

Cons:

N/A

2026-01-27 • via Nuitee