Vintry & Mercer Hotel - Small Luxury Hotels of the World

Hotels
Small Luxury Hotels of the World
9.4 (3503 reviews)
20 Garlick Hill , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Stylish boutique feel
Great location
Stunning views
Cons:
Limited room space
No flexibility in dining options
High prices for extras

Categories

Cleanliness
9.7
Specific sentiment from text: 'Cleanliness of room and housekeeping were faultless.'
Service
10
Specific sentiment from text: 'Friendly, professional, helpful staff.'
Location
9.7
Specific sentiment from text: 'Location was ideal for our City dinner.'
Room Quality
8.7
Specific sentiment from text: 'Kamer niet groot, geen raam wat open kan. Geen uitzicht.'
Amenities
9.7
Specific sentiment from text: 'Amenities, style, comfort.'
Value for Money
8.7
Specific sentiment from text: 'Het hotel biedt geen extra faciliteiten.'
Food and Beverage
8.7
Specific sentiment from text: 'Restaurant en vooral het ontbijt: à la carte, geen buffet.'
Overall Experience
10
Specific sentiment from text: 'Perfect stay.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:04

Property Description

Luxurious Accommodation
Vintry & Mercer, a five-star hotel nestled 700 metres from St Paul's Cathedral, offers exquisitely designed rooms and suites with modern amenities like flat-screen TVs and free WiFi. Some units even feature balconies for a stunning city view.

Dining and Leisure
Guests can indulge in a continental breakfast and relish British cuisine at the on-site restaurant. The hotel also boasts a fitness centre and a bar, perfect for unwinding after a day of exploring nearby attractions like Sky Garden and Tower of London.

Convenience and Service
With a business centre, free toiletries, and helpful reception staff offering local tips, Vintry & Mercer ensures a seamless stay. Plus, its proximity to Mansion House station and London Bridge makes it a convenient choice for travelers. Book now for an unforgettable London experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply. Bookings for more than 7 nights will also incur a different payment and cancellation terms and conditions. Please note that the credit card used for booking must be present upon check-in.

Please note some of our Suites have Balconies and some do not. This is a request and subject to availibility , we cannot guarentee this.

Due to private events some of our restaurants might be closed for your stay, we recommend booking our restaursants for Lunch / Dinner to avoid dissapointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 3503 reviews
Cleanliness: 9.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 10
K
Kate couple gb
10
2026-06-13 via Nuitee
L
Libby couple au
9
Overall a lovely stay and a great location. Staff at the hotel lobby and reception were so professional and kind
Pros:

Staff were friendly at reception and made you feel welcome. The room was clean and beds were very comfortable

Cons:

Tried to book in to the restaurant but told it was booked out.. didn’t appear to be and there were bookings available on line. In our experience, restaurants affiliated with hotels usually accommodate guests staying on the premises. Was an abrupt interaction

2026-06-11 via Nuitee
E
Emily couple gb
8
Great hotel in central location.
Pros:

Great location, very clean. Customer service was excellent. Suite was great with lovely details and finishing touches.

Cons:

The church bells! Due to the proximal of the hotel, the church bells were very loud all day - especially annoying at 7am! Nothing can be done about it but a heads up would have been nice!

TV in the bath didn’t work - no access to any channels. Also, the screen mirroring function on the main tv didn’t work, so we had to watch Netflix’s on our phone. This wasn’t up to standard for a 5* hotel. Other than that, a superb stay.

2026-06-11 via Nuitee
N
Natalie couple gb
10
Would happily stay again.
Pros:

Very clean. Modern. Nice location. Lovely staff. Room was spacious.

Cons:

The price should include breakfast.

2026-06-09 via Nuitee
C
Christine couple gb
10
A wonderful stay in a fantastic hotel
Pros:

The hotel was beautiful with very friendly and helpful staff. The room was very comfortable with good facilities. The food was excellent and the roof garden bar and restaurant was gorgeous. We loved it would certainly return again and recommend it to family and friends. The best hotel in London!

Cons:

Nothing.

2026-06-09 via Nuitee
H
HAZEL couple gb
9
Nice location in small boutique hotel
Pros:

The location is excellent and the rooftop bar is lovely.

Cons:

Had to ask to have our room cleaned, no view and the room was very small

2026-06-09 via Nuitee
M
Michelle couple gb
10
Excellent
Pros:

The rooftop bar was a positive feature for relaxing, it was in a great location for us and where we were going to over the weekend

Cons:

Only negative was couldn’t get a coffee in the cocktail bar, could get one upstairs but there was a hen party up there who were quite loud

2026-06-08 via Nuitee
M
Martina couple de
9
Pros:

Schönes Hotel, was zentral gelegen ist an der Sankt Paul . Das Personal war freundlich das Bett war gut schönes Hotel für einen Trip nach London.

Cons:

Das Hotel ist sehr teuer für den Aufenthalt und der Frühstücksraum ist ohne Fenster. Wir haben nicht gefrühstückt wir waren dann in der Umgebung frühstücken.

2026-06-08 via Nuitee
E
Elaine couple gb
10
2026-06-08 via Nuitee
R
Rafael family_with_children be
9
2026-06-07 via Nuitee
P
PATRICK solo_traveller de
10
2026-06-07 via Nuitee
K
Kevin couple gb
10
2026-06-07 via Nuitee
R
Rebecca solo_traveller gb
10
Pros:

While in the middle of the city it's tucked away so it feels quieter. Staff were super nice and very accommodating.

2026-06-07 via Nuitee
R
Rebecca couple au
10
Could not fault this hotel. Absolutely brilliant. We would definitely stay again in a heartbeat.
2026-06-06 via Nuitee
G
Gillian couple gb
10
Everything we love in a hotel. Small and intimate, luxurious, gorgeous bar.
Pros:

excellent location - in the heart of the city, pleasurable walk to the Southbank, excellent transport links. Beautiful room - superb bed. Lovely staff. Gorgeous bar

Cons:

nothing to not like! We will definitely return

2026-06-06 via Nuitee
S
Stewart couple gb
9
Relaxing quiet and very friendly staff. I will return and explore the cocktail bar!
Pros:

Lovely location tucked away from the main traffic and noise.
Bedrooms very clean and had all the extra you need for a lovely relaxed stay.

Cons:

The roof terrace at dinner seemed a little cramped. Not a great deal of space between tables.

2026-06-04 via Nuitee
S
Sophie couple gb
8
Central hotel location in the city of London
Pros:

The staff at this hotel are very friendly and always happy to help. It was actually my boyfriend's birthday that I booked it for and they very kindly upgraded the room for us that evening. Room was clean and the bathroom is very well lit which I appreciate.

2026-06-02 via Nuitee
T
Tony couple gb
9
Lovely Hotel with disappointing restaurant.
Pros:

Excellent hotel. Very attentive staff other than the rooftop restaurant staff.

Cons:

Booked evening meal on the Saturday of our stay. Food was mediocre for a 5 star hotel.
After main course waited 20 mins with empty plates jn front of us, staff wandering around but not taking any notice. We were going to have a dessert but got fed up of waiting ( this is a small restaurant which was not full).I went to pay and told the waiter we were going to have a dessert but got fed up with waiting. He just looked at me and gave me the bill, not a word or an apology. Very disappointing as this is a reflection on the whole hotel staff.

2026-06-01 via Nuitee
T
TERESA couple us
1
Pros:

The room was pretty and clean

Cons:

The A/C did not work in are room and had to move rooms that one was also not working we was so tired and didn’t want to move are stuff again to another room it was hot & miserable after a long flight

2026-06-01 via Nuitee
J
Julie couple gb
9
Pros:

Staff were very professional and polite

Cons:

Great decor and spotlessly clean

2026-05-31 via Nuitee