Hotel Casa del Cerro

Hotels
8.3 (248 reviews)
3a avenida Norte Final # 12 , Antigua Guatemala , gt

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Currency exchange
Board games/puzzles
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Good amenities
Cons:
Inconsistent service
Breakfast management issues

Categories

Cleanliness
8.38
Rooms were clean and the staff maintained shared bathrooms often.
Service
7.85
Service quality varied; some negative experiences with staff communication.
Location
9.39
Great location close to central park and many restaurants.
Room Quality
8.84
Rooms were described as comfortable with good amenities.
Amenities
8.37
Provided amenities like Wi-Fi and Netflix, but shared bathroom was a minor inconvenience.
Value for Money
8.83
Good value for the price, with overall satisfaction regarding cost.
Food and Beverage
6.38
Breakfast issues reported; included meals weren’t well-managed.
Overall Experience
8.35
Overall experience was good but marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:51

Property Description

Charming Accommodation in Antigua Guatemala

Garden Oasis and Convenient Parking
Hotel Casa del Cerro, located just a short distance from popular museums and landmarks, offers a serene escape with a lush garden and private parking facilities.

Comfortable Rooms and Scenic Views
Each room at Hotel Casa del Cerro is thoughtfully designed with a desk, flat-screen TV, and some even boast picturesque garden views. The cozy patio and plush bedding ensure a relaxing stay for every guest.

Cycling Adventures and Nearby Attractions
Explore the vibrant surroundings with a bike rental option and visit nearby attractions like Hobbitenango and Pacaya Volcano. With a 24-hour front desk and airport transfers, your stay at Hotel Casa del Cerro promises convenience and comfort.

Book your stay now at Hotel Casa del Cerro for an unforgettable experience in Antigua Guatemala.

Important information:

Please note that when paying with credit cards an additional bank fee of 5% will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for GTQ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 75 per day.

Location

Guest Reviews

8.3
Based on 248 reviews
Cleanliness: 8.38
Service: 7.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
S
Sonia • couple • cr
10
Pros:

Muy buena ubicacion, cerca cerro la cruz,del arco, etc.
Excelente servicio al cliente

2026-03-14 • via Nuitee
A
ALFREDO • family_with_children • sv
10
Pros:

La ubicación está muy bien a unos minutos del parque central y literal está la vista al cerro. Las instalaciones están muy bien, tienen agua caliente definitivamente será la primera opción en la siguiente visita a la antigua.

Cons:

No cuentan con desayuno incluído, podrían tener una opción con desayuno incluído. O quizá yo no ví esa opción.

2026-03-14 • via Nuitee
R
Recinos • family_with_children • gt
8
2026-03-13 • via Nuitee
J
Justyna • couple • is
5
Dobra lokalizacja w Cichej okolicy, ładny ogróddek ale pokój wymaga odświeżenia i lepszego sprzątania.
Pros:

Przyjemny ogród, cisza i spokój w hotelu

Cons:

Stary pokój, bardzo słabe ciśnienie prysznica, bród

2026-03-10 • via Nuitee
M
Maritza • solo_traveller • cl
8
Muy buena opción.
Pros:

Las habitaciones son cómodas con buenas camas y buena atención. Ambiente tranquilo.

Cons:

Quizás no está en pleno centro, pero nada que no sea caminable.

2026-03-09 • via Nuitee
A
Aibeth • extended_group • pa
7
2026-03-07 • via Nuitee
J
José Ernesto • family_with_children • sv
7
No volvería
Pros:

Fue muy amable el encargado

Cons:

Las instalaciones, son muy burdas,muy improvisadas, sin cuidar el ornamento y los detalles. No sé si fue culpa mía pero no vi que había que pagar parqueo tuve que pagar $20 de parqueo, el parqueo no está en la instalación es está como unos 100 metros, no volvería a esa casa hotel

2026-03-03 • via Nuitee
C
CRISTIAN LEANDRO • family_with_children • co
10
Pros:

Las instalaciones están buenas en relación precio, el personal es muy amable... recomiendo el lugar.

2026-03-02 • via Nuitee
A
Adrien • family_with_children • fr
7
Pros:

Ras

Cons:

Ras

2026-03-02 • via Nuitee
A
Amanda • family_with_children • dk
5
They cancelled my booking
Pros:

:(

Cons:

The Hotel cancelled my booking on the day of arrival. Their excuse was that I had told them that I wasn't sure about my time of arrival and they interpreted that as if I was not coming. Very weird interpretation in my opinion.
Not a friendly phone call which made it all more annoying.

2026-02-27 • via Nuitee
J
Julian • family_with_children • co
10
2026-02-26 • via Nuitee
C
Calvo • family_with_children • cr
7
Sin pena ni gloria
Pros:

La atencion del personal es excelente
La cercania a los principales sitios es ideal

Cons:

Los llavines o manijas de las puertas estan en mal estado
No llega agua suficiente al sanitario
El baño tiene un olor a cloaca permanente (no es por limpieza, debe ser la cañeria)
las Camas no son muy comodas

2026-02-25 • via Nuitee
O
Oliver • solo_traveller • de
8
Great budget option in Antigua
Pros:

Small and quiet hostal in a side road of Antigua. Center, sights and restaurants can easily be reached within 10 minutes walking. Room had everything required. Price/quality ratio is adequate.
Owner very friendly and helpful. Yes I would stay there again.

Cons:

At rimes there was a smell from the shower sink

2026-02-25 • via Nuitee
E
Ericka • couple • cr
10
Fue increíble que el dueño o encargado nos acompañara
Pros:

Todo estuvo perfecto . Nos gustó mucho la atención, el cuarto amplio y con todo lo necesario

Cons:

Lo
Único es que se escuchaba el agua que bajaba por las tuberías pero hasta me relajo sentí que había un río cerca 😂

2026-02-24 • via Nuitee
C
Claudio • couple • ch
9
Nette ruhige Unterkunft
Pros:

Sehr ruhige nette Unterkunft. Gastgeber war sehr freundlich und hat auch einen Airport Transfer angeboten. Bett war bequem und Frühstück gut.

Cons:

—

2026-02-24 • via Nuitee
T
Teresa • family_with_children • pl
9
Pros:

Bardzo fajne miejsce, miły personel, bardzo pomocny i życzliwy. Mogłam zostawić bagaż podczas treningu na wulkan a po powrocie pokój był gotowy od 13. Bardzo wygodne łóżka. Fajny ogród do odpoczynku. Chętnie tam wrócę.

2026-02-14 • via Nuitee
D
Danilo • couple • co
8
Buena
Pros:

Habitaciones acogedoras , personal agradable , agua caliente , bien ubicado .

Cons:

Baño fuera de la habitación

2026-02-13 • via Nuitee
C
Chris • couple • nl
7
Leuk verblijf, dichtbij in de stad.
Pros:

Heerlijk bed

Cons:

Gedeelde badkamer was door de receptie.

2026-02-11 • via Nuitee
E
Eduardo • solo_traveller • us
10
Great value as a solo traveler for a private room
Pros:

Great staff and nice clean room :)

2026-02-10 • via Nuitee
A
Arthur • couple • fr
9
Parfait pour un court séjour !
Pros:

Très bien placé pour visiter Antigua, personnel adorable et disponible, salle devant bain commune propre, petit jardin agréable. Très bon rapport qualité prix

Cons:

Matelas peu confortable..

2026-01-29 • via Nuitee