Hotel Casa del Cerro

Hotels
8.3 (331 reviews)
3a avenida Norte Final # 12 , Antigua Guatemala , gt

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Family rooms
Garden
Laundry
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Good amenities
Cons:
Inconsistent service
Breakfast management issues

Categories

Cleanliness
8.38
Rooms were clean and the staff maintained shared bathrooms often.
Service
7.85
Service quality varied; some negative experiences with staff communication.
Location
9.39
Great location close to central park and many restaurants.
Room Quality
8.84
Rooms were described as comfortable with good amenities.
Amenities
8.37
Provided amenities like Wi-Fi and Netflix, but shared bathroom was a minor inconvenience.
Value for Money
8.83
Good value for the price, with overall satisfaction regarding cost.
Food and Beverage
6.38
Breakfast issues reported; included meals weren’t well-managed.
Overall Experience
8.35
Overall experience was good but marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:51

Property Description

Charming Accommodation in Antigua Guatemala

Garden Oasis and Convenient Parking
Hotel Casa del Cerro, located just a short distance from popular museums and landmarks, offers a serene escape with a lush garden and private parking facilities.

Comfortable Rooms and Scenic Views
Each room at Hotel Casa del Cerro is thoughtfully designed with a desk, flat-screen TV, and some even boast picturesque garden views. The cozy patio and plush bedding ensure a relaxing stay for every guest.

Cycling Adventures and Nearby Attractions
Explore the vibrant surroundings with a bike rental option and visit nearby attractions like Hobbitenango and Pacaya Volcano. With a 24-hour front desk and airport transfers, your stay at Hotel Casa del Cerro promises convenience and comfort.

Book your stay now at Hotel Casa del Cerro for an unforgettable experience in Antigua Guatemala.

Important information:

Please note that when paying with credit cards an additional bank fee of 5% will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 331 reviews
Cleanliness: 8.38
Service: 7.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
G
Giovanny Andrés solo_traveller co
10
Excelente
Pros:

Excelente atención, la ubicación, un placentero descanso.
El señor que nos atendió es lo más amable que puede existir

Cons:

Todo estuvo muy bien

2026-08-05 via Nuitee
M
Maria Theotokatou solo_traveller gr
10
Pros:

We had a wonderful stay!
The accommodation was beautiful, spotless, and very well maintained. The staff were incredibly kind, welcoming, and always willing to help with anything we needed. The breakfast was delicious, fresh, and very filling, making it a great start to each day. We truly felt at home during our stay. We highly recommend this place and would definitely stay here again!

2026-08-05 via Nuitee
M
Martin Ziener solo_traveller nl
7
vriendelijk met mooie tuin
Pros:

Perfecte rustige locatie op loopafstand van het centrum. Mooie ontbijt-tuin en zeer vriendelijk hulpzaam personeel.

Cons:

Onze kamer had geen raam naar buiten maar naar 'n hoge schacht. Waarschijnlijk hierdoor was er 'n wat muffe lucht. Het 2 persoons matras sliep lekker maar was in het midden wat doorgezakt.

2026-08-02 via Nuitee
L
Lods solo_traveller fr
2
Pros:

Joli

Cons:

Deux points critiques
- à partir de 22h, il était difficile de rentrer à l'hôtel car on ne nous avait pas donné les clefs. Il fallait donc sonner, mais le personnel était peu réactif. Nous avons attendu dehors bien 15-20mn une fois avant que l'on nous ouvre à 22h
- notre voiture a été endommagée dans le parking privé et payant de l'hôtel. L'employée a affiché un mutisme total alors que nous lui montrions les dommages et répétait, comme un robot, que l hotel déclinait toute responsabilité. Aucun remboursement des frais de parking n'a eu lieu. La propriétaire, que mon mari a eu au téléphone, lui a dit sur un ton méprisant "vous n'avez qu'à me mettre un mauvais commentaire!"

Nous avons contacté par messages l'hôtel ensuite, aucune réponse de leur part.

2026-07-25 via Nuitee
J
josue solo_traveller gt
9
Excelente servicio
Pros:

Las habitaciones muy cómodas y limpias. Muy buena atención

Cons:

La ubicación, pero de acuerdo al precio es entendible

2026-07-20 via Nuitee
L
Leticia solo_traveller gt
10
2026-07-20 via Nuitee
E
Estrella solo_traveller gt
7
Pros:

La ubicación

2026-07-20 via Nuitee
N
Najarro solo_traveller gt
10
2026-07-20 via Nuitee
R
Riku solo_traveller fi
10
Pros:

Super-friendly staff!

2026-07-19 via Nuitee
A
Anke couple be
7
2026-07-16 via Nuitee
C
Carlos family_with_children gt
7
2026-07-15 via Nuitee
H
Helene couple de
9
2026-07-15 via Nuitee
H
Helene couple de
9
2026-07-15 via Nuitee
L
Lili Tapasco solo_traveller co
9
Pros:

Muy buena atención.

2026-07-13 via Nuitee
F
Filip couple cz
10
Clean and cozy room near centre
Pros:

- great quiet but central location
- helpful staff
- simple but very clean and cozy

2026-07-12 via Nuitee
Z
Zabala solo_traveller co
10
Pros:

Me encantó el aseo y el orden. Muy bonito a lado del Cerro. Se puede descansar muy bien sin ruido. El personal muy amable.

2026-07-11 via Nuitee
G
griet solo_traveller be
9
Pros:

Rustige ligging en toch op tien min in centrum. handig dat we konden parkeren. Ietwat gedateerde inrichting maar dat heeft zijn charme. Eten in de binnentuin.

Cons:

Enkel koffie bij ontbijt maar we kregen op vraag warm water zodat we onze eigen theezakjes konden gebruiken.

2026-07-11 via Nuitee
J
Jeimy solo_traveller cr
2
Mala experiencia, jamás lo recomendaría
Pros:

Nada

Cons:

Las instalaciones en malas condiciones, olor desagradable en las ropa de cama, en el servicio y baño. Muy lejos del centro

2026-07-09 via Nuitee
L
Lorena couple co
9
2026-07-07 via Nuitee
L
Leticia solo_traveller gt
10
2026-07-06 via Nuitee