Hotel Casa del Cerro

Hotels
8.3 (296 reviews)
3a avenida Norte Final # 12 , Antigua Guatemala , gt

Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Currency exchange
Board games/puzzles
Shuttle service (additional charge)
Shared kitchen
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Good amenities
Cons:
Inconsistent service
Breakfast management issues

Categories

Cleanliness
8.38
Rooms were clean and the staff maintained shared bathrooms often.
Service
7.85
Service quality varied; some negative experiences with staff communication.
Location
9.39
Great location close to central park and many restaurants.
Room Quality
8.84
Rooms were described as comfortable with good amenities.
Amenities
8.37
Provided amenities like Wi-Fi and Netflix, but shared bathroom was a minor inconvenience.
Value for Money
8.83
Good value for the price, with overall satisfaction regarding cost.
Food and Beverage
6.38
Breakfast issues reported; included meals weren’t well-managed.
Overall Experience
8.35
Overall experience was good but marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:51

Property Description

Charming Accommodation in Antigua Guatemala

Garden Oasis and Convenient Parking
Hotel Casa del Cerro, located just a short distance from popular museums and landmarks, offers a serene escape with a lush garden and private parking facilities.

Comfortable Rooms and Scenic Views
Each room at Hotel Casa del Cerro is thoughtfully designed with a desk, flat-screen TV, and some even boast picturesque garden views. The cozy patio and plush bedding ensure a relaxing stay for every guest.

Cycling Adventures and Nearby Attractions
Explore the vibrant surroundings with a bike rental option and visit nearby attractions like Hobbitenango and Pacaya Volcano. With a 24-hour front desk and airport transfers, your stay at Hotel Casa del Cerro promises convenience and comfort.

Book your stay now at Hotel Casa del Cerro for an unforgettable experience in Antigua Guatemala.

Important information:

Please note that when paying with credit cards an additional bank fee of 5% will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for GTQ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 75 per day.

Location

Guest Reviews

8.3
Based on 296 reviews
Cleanliness: 8.38
Service: 7.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
M
Monica Zambrano solo_traveller mx
9
Pros:

Muy buena ubicación

Cons:

Las ventanas no tienen cortinas y se meten los sancudos

2026-05-09 via Nuitee
M
Maria Elena extended_group co
8
2026-05-07 via Nuitee
A
Acosta couple co
10
2026-05-04 via Nuitee
M
Mariana Pereira couple es
9
Hotel Coqueto y con muy buena atención
Pros:

Las instalaciones del hotel son super acogerdoras, pintorescas y bonitas, los detalles estan muy cuidados.
El personal del hotel fue extremadamente amable, nos permitieron dejar las maletas, mientras haciamos la excursión del volcan de 2 días. Nos parecio fabuloso y sentimos mucha seguridad de dejarlas ahi.
Nos indicaron donde poder cambiar dinero y comprar cosas para la excursión.

Cons:

La habitación y el baño eran un poco rusticos, pero todo funcionaba correctamente.
Hacia un poco de calor en la habitación y no tenia aire acondicionado.
La ubicación esta un poco apartada del centro (como a 12 minutos caminando)

2026-04-30 via Nuitee
V
Victor FZ solo_traveller cr
9
Pros:

La ubicación, trato del personal.

2026-04-28 via Nuitee
P
Patricia Rebollo solo_traveller sv
10
Pros:

Un lugar tranquilo, ideal para descansar

2026-04-28 via Nuitee
O
Olivia couple nz
10
2026-04-24 via Nuitee
J
Javier. Travel solo_traveller fr
10
Pros:

Bon rapport qualité prix, ils ont accepté de garder les affaires pendant la montée du volcan

Cons:

Conforme aux attentes

2026-04-23 via Nuitee
C
Carlos solo_traveller gt
7
Aceptable para alojamiento
Pros:

Las instalaciones y lo silencioso

Cons:

La comida

2026-04-21 via Nuitee
Z
Zammir Perilla Granados solo_traveller co
9
Excelente estancia
Pros:

La ubicación es excelente para conocer Antigua. Y el personal del hotel fue muy amable y se mostró dispuesto a ayudarnos en todo momento.

Cons:

El servicio de WIFI. En la habitación la señal era muy débil.

2026-04-16 via Nuitee
A
Alexander solo_traveller us
10
perfect peaceful hide-away
Pros:

cozy, charming, quite side street, yet centrally located. great staff and beautiful courtyard to relax in.

Cons:

stayed 4 nights, but didn't find anything wrong. It's a shame they have to sometimes park a car in the beautiful inner courtyard, but that only happened twice.

2026-04-13 via Nuitee
J
Jabeen couple gb
8
Nice spot
Pros:

An attractive colonial property, with a pretty enclosed and secure garden, a comfortable bedroom and adequate en-suite. There’s also a shared kitchen and filtered water available. A daily breakfast menu is on offer. The staff were very friendly and there are a couple of good restaurants nearby.

Cons:

As is common in Guatemala, there’s a lack of wardrobe space in bedrooms, lack of waste bins and recycling facilities, no bathmat and the shower water temperature was tepid. There’s also a gap under the main door large enough for insects to crawl into the room. Breakfast was passable.

2026-04-10 via Nuitee
J
Jessica couple cr
9
2026-04-07 via Nuitee
I
Izzy solo_traveller gb
9
Good place for a one night stay
Pros:

Lovely building and nice rooms

Cons:

Not central, hard to get into the property, staff were not the most helpful

2026-04-07 via Nuitee
A
Anna solo_traveller br
10
Adorei
Pros:

A pousada é pertinho de tudo.
Descendo a ladeira e virando a direita vc está no Arco da Catalina. Uns 800 metros
Onde tem lojinhas e restaurantes super bacanas.
Andamos a cidade todo a pé. Não precisamos de carro para nada.
O clima frio e gostoso.
As pessoas são educadas e prestativas.

Cons:

O quarto é um pouco pequeno para duas pessoas.
Tem muitos móveis para um pequeno quarto.
Senti falta de um lugar para pendurar roupas. De um cabideiro grande.

2026-04-07 via Nuitee
E
Erika couple ar
9
Muy buena estadía
Pros:

La tranquilidad, la atención del personal que te ayudan y guían en lo que requieras. Es un hotel muy cómodo, cuidado y bien ubicado.

2026-04-05 via Nuitee
L
Lizzy couple cr
6
El lugar es lindo y la ubicación es excelente, el hotel tiene mucho potencial pero puede mejorar su servicio al cliente
Pros:

La ubicación es excelente, está cerca del centro de Antigua.

Cons:

Las instalaciones deben mejorarse aún en cosas básicas como puertas, duchas, flujo de agua.

2026-04-02 via Nuitee
A
Alexis couple fr
8
Bon hôtel confortable et très bien placé
Pros:

Localisation, typique et coloré
Personnel très sympathique

Cons:

Isolation sonore inexistante mais c’est très souvent le cas au Guatemala

2026-03-27 via Nuitee
I
Imane couple ma
6
Un lieu charmant avec un beau jardin, mais des améliorations sont nécessaires au niveau des chambres et du confort.
Pros:

Le jardin était vraiment très agréable et apaisant, un vrai petit havre de paix. La maison en elle-même est très belle et pleine de charme.

Cons:

La chambre manquait de prises, surtout près du lit, ce qui n’était pas pratique. Le mobilier était assez ancien et mériterait d’être rénové. Concernant l’accueil, le monsieur semblait un peu peu accueillant, mais cela est peut-être dû à la barrière de la langue, car il ne parle pas anglais et je ne parle pas espagnol.

2026-03-23 via Nuitee
L
LUCIA couple pe
8
Linda estancia
Pros:

Era limpio y nos dejaron ingresar antes de la hora del check in, de verdad lo agradecimos porque veniamos del volcan acatenango.

Además la relación calidad-precio me parece justa

Cons:

Mmmm diria que el gato se pegó un grito aclas 3:00 am 😂😅

2026-03-21 via Nuitee