Hotel Casa del Cerro

Hotels
8.3 (248 reviews)
3a avenida Norte Final # 12 , Antigua Guatemala , gt

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Currency exchange
Board games/puzzles
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Good amenities
Cons:
Inconsistent service
Breakfast management issues

Categories

Cleanliness
8.38
Rooms were clean and the staff maintained shared bathrooms often.
Service
7.85
Service quality varied; some negative experiences with staff communication.
Location
9.39
Great location close to central park and many restaurants.
Room Quality
8.84
Rooms were described as comfortable with good amenities.
Amenities
8.37
Provided amenities like Wi-Fi and Netflix, but shared bathroom was a minor inconvenience.
Value for Money
8.83
Good value for the price, with overall satisfaction regarding cost.
Food and Beverage
6.38
Breakfast issues reported; included meals weren’t well-managed.
Overall Experience
8.35
Overall experience was good but marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:51

Property Description

Charming Accommodation in Antigua Guatemala

Garden Oasis and Convenient Parking
Hotel Casa del Cerro, located just a short distance from popular museums and landmarks, offers a serene escape with a lush garden and private parking facilities.

Comfortable Rooms and Scenic Views
Each room at Hotel Casa del Cerro is thoughtfully designed with a desk, flat-screen TV, and some even boast picturesque garden views. The cozy patio and plush bedding ensure a relaxing stay for every guest.

Cycling Adventures and Nearby Attractions
Explore the vibrant surroundings with a bike rental option and visit nearby attractions like Hobbitenango and Pacaya Volcano. With a 24-hour front desk and airport transfers, your stay at Hotel Casa del Cerro promises convenience and comfort.

Book your stay now at Hotel Casa del Cerro for an unforgettable experience in Antigua Guatemala.

Important information:

Please note that when paying with credit cards an additional bank fee of 5% will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for GTQ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 75 per day.

Location

Guest Reviews

8.3
Based on 248 reviews
Cleanliness: 8.38
Service: 7.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
J
Jabeen couple gb
8
Nice spot
Pros:

An attractive colonial property, with a pretty enclosed and secure garden, a comfortable bedroom and adequate en-suite. There’s also a shared kitchen and filtered water available. A daily breakfast menu is on offer. The staff were very friendly and there are a couple of good restaurants nearby.

Cons:

As is common in Guatemala, there’s a lack of wardrobe space in bedrooms, lack of waste bins and recycling facilities, no bathmat and the shower water temperature was tepid. There’s also a gap under the main door large enough for insects to crawl into the room. Breakfast was passable.

2026-04-10 via Nuitee
I
Izzy solo_traveller gb
9
Good place for a one night stay
Pros:

Lovely building and nice rooms

Cons:

Not central, hard to get into the property, staff were not the most helpful

2026-04-07 via Nuitee
A
Anna solo_traveller br
10
Adorei
Pros:

A pousada é pertinho de tudo.
Descendo a ladeira e virando a direita vc está no Arco da Catalina. Uns 800 metros
Onde tem lojinhas e restaurantes super bacanas.
Andamos a cidade todo a pé. Não precisamos de carro para nada.
O clima frio e gostoso.
As pessoas são educadas e prestativas.

Cons:

O quarto é um pouco pequeno para duas pessoas.
Tem muitos móveis para um pequeno quarto.
Senti falta de um lugar para pendurar roupas. De um cabideiro grande.

2026-04-07 via Nuitee
J
Jessica couple cr
9
2026-04-07 via Nuitee
E
Erika couple ar
9
Muy buena estadía
Pros:

La tranquilidad, la atención del personal que te ayudan y guían en lo que requieras. Es un hotel muy cómodo, cuidado y bien ubicado.

2026-04-05 via Nuitee
L
Lizzy couple cr
6
El lugar es lindo y la ubicación es excelente, el hotel tiene mucho potencial pero puede mejorar su servicio al cliente
Pros:

La ubicación es excelente, está cerca del centro de Antigua.

Cons:

Las instalaciones deben mejorarse aún en cosas básicas como puertas, duchas, flujo de agua.

2026-04-02 via Nuitee
A
Alexis couple fr
8
Bon hôtel confortable et très bien placé
Pros:

Localisation, typique et coloré
Personnel très sympathique

Cons:

Isolation sonore inexistante mais c’est très souvent le cas au Guatemala

2026-03-27 via Nuitee
I
Imane couple ma
6
Un lieu charmant avec un beau jardin, mais des améliorations sont nécessaires au niveau des chambres et du confort.
Pros:

Le jardin était vraiment très agréable et apaisant, un vrai petit havre de paix. La maison en elle-même est très belle et pleine de charme.

Cons:

La chambre manquait de prises, surtout près du lit, ce qui n’était pas pratique. Le mobilier était assez ancien et mériterait d’être rénové. Concernant l’accueil, le monsieur semblait un peu peu accueillant, mais cela est peut-être dû à la barrière de la langue, car il ne parle pas anglais et je ne parle pas espagnol.

2026-03-23 via Nuitee
L
LUCIA couple pe
8
Linda estancia
Pros:

Era limpio y nos dejaron ingresar antes de la hora del check in, de verdad lo agradecimos porque veniamos del volcan acatenango.

Además la relación calidad-precio me parece justa

Cons:

Mmmm diria que el gato se pegó un grito aclas 3:00 am 😂😅

2026-03-21 via Nuitee
K
Kristina couple gb
10
Lovely quiet place to stay.
Pros:

Lovely hotel with nice rooms and a cute garden. Staff were so kind and helpful and it was so clean. Just a little out of the historic centre but still within the beautiful part of town, less than a 10 minute walk from the square. Being a little out of the centre meant it was a lot quieter and peaceful. Would definitely stay here again if I was in Antigua.

Cons:

Nothing

2026-03-21 via Nuitee
A
Anyela family_with_children co
10
Pros:

Excelente instalaciones, muy amables, limpios

2026-03-19 via Nuitee
P
Pascal solo_traveller nl
10
Net buiten het centrum gelegen kleinschalig hotel. Heel vriendelijk personeel
Pros:

Kleinschalig, rustig en schoon hotel

2026-03-19 via Nuitee
E
Emilio family_with_children mx
6
Pros:

Ubicación

Cons:

El baño estaba tapada la regadera salia un chorrito hirviendo, hasta el último dia sólita se destapó y ya salía tibia y un chorro aceptable, el baño es muy incómodo (lavabo)

2026-03-18 via Nuitee
S
Santiago Moreno couple co
10
Pros:

La ubicación es muy buena, es a unas pocas cuadras de la plaza central, el anfitrión es muy amable y te ayuda con las dudas que tengas sobre la ciudad y los tours. muy recomendado.

Cons:

.

2026-03-17 via Nuitee
D
Denise solo_traveller us
8
Very comfortable and friendly. I like the garden and outside sitting area.
Pros:

Good location, clean and friendly.

2026-03-17 via Nuitee
D
Dulce couple gt
10
2026-03-16 via Nuitee
H
Hidalgo Porras couple cr
8
2026-03-16 via Nuitee
L
Lina Salamanca family_with_children co
9
Pros:

Juan Carlos fue muy amable, el lugar es muy lindo y tranquilo, tiene una buena ubicación, 100% recomendado.

2026-03-15 via Nuitee
S
Sonia couple cr
10
Pros:

Muy buena ubicacion, cerca cerro la cruz,del arco, etc.
Excelente servicio al cliente

2026-03-14 via Nuitee
A
ALFREDO family_with_children sv
10
Pros:

La ubicación está muy bien a unos minutos del parque central y literal está la vista al cerro. Las instalaciones están muy bien, tienen agua caliente definitivamente será la primera opción en la siguiente visita a la antigua.

Cons:

No cuentan con desayuno incluído, podrían tener una opción con desayuno incluído. O quizá yo no ví esa opción.

2026-03-14 via Nuitee