Staybridge Suites - Naples - Marco Island by IHG

Hotels
•
Staybridge Suites
9.2 (594 reviews)
9401 Triangle Blvd , Naples , US
+1 239-774-1200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (names specifically praised)
Clean suites and well-maintained property
Good breakfast
Excellent pool and pleasant common areas
Family-friendly and comfortable for stays
Convenient location for many guests
Cons:
Occasional musty smell / stained towels / garbage-disposal odor in some rooms
Inconsistent early check-in communication and service hiccups
Some rooms are small or lack full utensils for advertised occupancy
Limited BBQ access on weekends
A few guests noted being farther from the beach than expected

Categories

Cleanliness
8.4
Many reviews praise the limpieza/clean suites and quiet, but a few notable negatives (musty smell on some floors, stained towels, garbage-disposal odor) reduce the score slightly.
Service
9.8
Multiple mentions of excellent, friendly staff (Brisney, Ramon, reception) and helpful upgrades; a few service missteps (early check-in communication, bartender departure) are noted but outweighed by positive staff experiences.
Location
9.4
Location is frequently listed as a pro and convenient for guests; a minority comment notes the property is a bit far from the beach.
Room Quality
8.8
Rooms described as comfortable and well-equipped by many, but some guests reported small room size, limited utensils for advertised occupancy, non-working plugs and a small sofa bed—so quality is good but not perfect.
Amenities
9.6
Pool and common areas are repeatedly praised (spectacular pool area); some practical limits noted (BBQ access on weekends), but overall amenities are a strong point.
Value for Money
9.2
Not frequently discussed explicitly; assigned the target overall rating as a baseline given generally positive sentiment and repeat bookings.
Food and Beverage
9.4
Breakfast is repeatedly called good/excellent and staff/cook receives positive mention; one guest missed a favored bartender which slightly tempers the score.
Overall Experience
9
Overall sentiment is strongly positive with many guests saying they'd return; a few concrete service and room issues keep the overall experience from being perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Outdoor Swimming Pool and Fitness Centre

Enjoy a refreshing dip in the outdoor swimming pool or work out at the fitness centre during your stay at Staybridge Suites - Naples - Marco Island.

Multilingual 24-Hour Front Desk Staff

Communicate effortlessly with our staff fluent in Arabic, English, Spanish, and Finnish, available 24/7 at the front desk to assist you with any needs during your visit.

Convenient Location and Nearby Attractions

Located just 13 km from Tin City, our 3-star hotel is also close to Naples Botanical Garden and Collier Museum of The Everglades. Explore the area with ease, knowing the Naples Municipal Airport is just 12 km away.

Book now for a memorable stay at Staybridge Suites - Naples - Marco Island, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: APF

Location

Guest Reviews

9.2
Based on 594 reviews
Cleanliness: 8.4
Service: 9.8
Location: 9.4
Room Quality: 8.8
Amenities: 9.6
Value for Money: 9.2
Food and Beverage: 9.4
Overall Experience: 9
M
Mark • couple • gb
10
2026-10-28 • via Nuitee
D
David • family_with_children • us
5
Won't stay again
Pros:

Location, staff and breakfast

Cons:

The room had such a musty smell it was almost impossible to stay in. Our daughter had a room 1 floor above us and had the same smell.

2026-10-25 • via Nuitee
T
TODD • couple • us
8
2026-10-24 • via Nuitee
O
Oscar L • couple • us
10
2026-10-22 • via Nuitee
G
Garcia • family_with_children • us
10
Excelente
Pros:

Todo

Cons:

Nada tido ok

2026-10-19 • via Nuitee
M
Maikel • extended_group • us
10
2026-10-19 • via Nuitee
M
Maydalis • extended_group • us
10
Excepcional
Pros:

La limpieza y la atención

2026-10-09 • via Nuitee
B
Bettigole • couple • us
9
2026-09-20 • via Nuitee
A
Ana • couple • us
10
Excelente
Pros:

Todo, la limpieza, el desayuno, el personal, la piscina … todoooooo excelente fuimos y repetimos a los 15 días .. y en cua ti pueda volveré

2026-09-16 • via Nuitee
K
Kelly • couple • us
10
Pros:

Service was excellent. Was able to get a room at the last minute. Room is great.

2026-09-11 • via Nuitee
S
Sel • couple • us
5
Pros:

location

Cons:

room size were very small

2026-09-11 • via Nuitee
A
Alexander • family_with_children • us
10
2026-09-11 • via Nuitee
J
Jorge • family_with_children • us
9
Pros:

Bueno

Cons:

Bueno

2026-09-08 • via Nuitee
Y
Yoslaine • couple • us
10
Excepcional
Pros:

La limpieza, el desayuno, el personal, el área de la piscina es espectacular!!

Cons:

Nada

2026-09-08 • via Nuitee
P
Paul • couple • us
10
I’ll be back
Pros:

Has everything to need for a family getaway

Cons:

Hard to get access to a BBQ grill on weekends

2026-09-08 • via Nuitee
D
Dayme • extended_group • us
9
2026-09-08 • via Nuitee
S
Saeed • couple • us
9
A very good experience.
Pros:

Newer property. Excellent for business accommodation.

Cons:

Too far from the beach

2026-09-01 • via Nuitee
L
Luke • couple • us
10
2026-08-31 • via Nuitee
J
Julia • couple • us
3
Will not stay here again, poor experience and customer service.
Pros:

Brisney and Ramon were great, otherwise this property is not good at all.

Cons:

We put in a request to check in early when we booked, and we called the day before checking in and they told us to come to the property when we got to town and they’d see if they could accommodate us. When we got there around 10am, they then told us they don’t accomodate early check in until after 12:30, and that we could call and see if a room was ready. We called at 12:30 and the same woman told us she’d message housekeeping and call us if a room was ready, but we never got a call. When we finally got there at 4pm for regular check in, the room was still not ready, but Brisney upgraded us to a pool view room so we could finally get into a room. Then on our checkout day they tried to come in at 9am to clean, so they obviously could’ve cleaned a room to accommodate our early check in if they wanted to.

The room was also fine, but the plugs by the bed didn’t work, the towels had brown stains, and the kitchen sink’s garbage disposal didn’t work so it stunk bad.

We will definitely not be staying here again.

2026-08-30 • via Nuitee
J
julnerp • Friends getaway
10
Can't wait to visit again
Pros:

Everything was fine and I meet nice Haitian woman and the cook good

2026-08-29 • via Tripadvisor