InterContinental Shanghai Wonderland by IHG

Hotels
InterContinental Hotels & Resorts
8.8 (136 reviews)
Chen Hua Road No. 5888, Songjiang District , Songjiang , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Unique location and experience
Cons:
Issues with cleanliness
Limited Halal food options

Categories

Cleanliness
7.91
Multiple negative sentiments regarding cleanliness including dirt and cobwebs mentioned.
Service
9.38
Staff is consistently described as friendly and helpful across multiple reviews.
Location
8.92
Stunning location with great views, despite being far from the city center.
Room Quality
9.17
Rooms are described as gorgeous and spacious, contributing positively to the stay.
Amenities
8.9
Unique amenities were highlighted, but some areas for improvement noted.
Value for Money
8.86
Generally decent pricing for the experience offered, despite some complaints.
Food and Beverage
7.91
Complaints about limited Halal options and average dinner quality were noted.
Overall Experience
9.38
Guests expressed finding the experience unique and unforgettable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:40

Property Description

Luxurious Accommodation
InterContinental Shanghai Wonderland, an IHG Hotel, nestled in Songjiang, offers a lavish stay with a fitness center, free parking, and serene garden views. Indulge in exquisite dining at the on-site restaurant and unwind at the bar, indoor pool, and sauna.

Wellness Retreat
Guests can pamper themselves at the spa center or enjoy a relaxing buffet, continental, or Italian breakfast. The hotel also provides room service, a 24-hour front desk, and currency exchange for convenience.

Convenient Location
Located just 31 km from Shanghai South Railway Station and 24 km from Shanghai Hongqiao International Airport, this hotel is a perfect blend of luxury and accessibility. Book now for an unforgettable experience at InterContinental Shanghai Wonderland, an IHG Hotel.

Important information:

There will be fireworks shows from 9th till 11th February 2024 and 14th February 2024. Please hotel directly for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 588 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 136 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 9.17
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.38
J
John couple my
9
Great stay, enjoyed it
Pros:

Unique property. Staffs are friendly and helpful.

Cons:

Certain places look tired and need refurbishment

2026-03-20 via Nuitee
A
Almansouri couple sa
8
2026-03-19 via Nuitee
L
Leonie couple au
9
Awesome night
Pros:

Great facilities and light show

Cons:

I wish you could have a drink in Mr Fisher restaurant near the aquarium!

2026-03-18 via Nuitee
P
PARULIAN family_with_children id
6
Pros:

Uniqueness of the hotel

Cons:

Indication of wornout property and facilities. Broken bathroom & balcony doors. Front desk/reception not responsive via phone. Check in process not smooth for a 5 star hotel, keys are not working when entering room. Housekeeping not thoroughly cleaning the bed. Hotel staffs not fully aware of the guests request and info, thus always double checking whether guest are allowed to charge services into the room. They provide a baby crib for a 12 year old child. Food quality very limited.

2026-03-16 via Nuitee
V
V extended_group au
10
Pros:

The hotel was a true once in a lifetime experience. Just the location and scenery was amazing. The room was very comfortable, clean and unique. The balcony view, especially for the nighly light show was special. The breakfast was amazing, a huge selection of all sorts of foods. Nicely presented, fresh and tastey. I am very pleased we chose to stay here and highly recommend the hotel.

2026-03-15 via Nuitee
S
Saleh couple au
10
2026-03-12 via Nuitee
S
shunmuga extended_group ae
8
2026-03-07 via Nuitee
W
Will family_with_children au
9
2026-02-24 via Nuitee
M
Mel322 family_with_children za
4
Poor
Pros:

Maintainance of property was very poor

Cons:

Maintainance of property was very poor

2026-02-23 via Nuitee
Михаил couple ru
10
2026-01-31 via Nuitee
A
Amal extended_group ae
9
2026-01-30 via Nuitee
N
Nikita family_with_children ru
3
Не оправданные ожидания
Pros:

Отличный вид, карьер реально классный , мы были зимой поэтому немного блекло. Классное световое шоу на скалах, прекрасная русскоговорящая девушка Есения на ресепшн, все подсказала и все объяснила.

Cons:

1. Стоимость номера около 25.000р за сутки , сказали что бассейном можно пользоваться БЕСПЛАТНО, но при этом им можно пользоваться только в шапочках, нет шапочек - нет бассейна, а шапочки уже ПЛАТНЫЕ 😅 по 400р за штуку.
2. Световое шоу хорошо видно из номеров с балкона и оно начинается в 20.30 соответственно вы либо смотрите световое шоу и не ужинаете так как ресторан до 21.00 либо ужинаете в 19.00 и потом смотрите шоу , но остаетесь голодными на ночь 🌙
3. Я пришёл на завтрак и назвал номер комнаты , я совсем забыл что бронировал номер без завтрака , девушка в ресторане сказала ок, потом смотрела как я набрал еды и сел кушать, после чего подошла и сообщила мне о том что в мой номер завтрак не включён. Пришлось оплачивать ещё 2500 за завтрак. Зачем тогда говорила ОК ? Не понятно.

Вообщем ощущения неприятные очень. В этот отель больше не поеду. Не рекомендую. Посему это все ещё не очень удобно, я путешествовал с супругой и тремя детьми, и все эти доп расходы и мелочи всякие мне были несвоевременны.

2026-01-27 via Nuitee
M
Maksim couple ru
1
Проходите мимо
Pros:

Ничего

Cons:

Ужасное расположение, отель старый и убитый, номера грязные и старые, еда в гостинице отвратительная, не допускайте эту ошибку и не останавливайтесь тут

2026-01-27 via Nuitee
T
Tatiana family_with_children kg
10
Pros:

Ну что сказать... отличный отель, просто нет ни одного пунктика, к чему можно придраться.
Бронируя этот отель , вы должны понимать, что он находится на отдалённом расстоянии от самого Шанхая, и будет сложность поесть и что-то купить, поэтому такси вам в помощь.

2026-01-26 via Nuitee
J
jun rong family_with_children sg
9
Pros:

Food kinda expensive.

Cons:

Floors were not heated during winter. Super cold. Not all rooms get equal view of the quarry. So book wisely n hope you get a good view.

2026-01-25 via Nuitee
Елена family_with_children ru
5
2026-01-25 via Nuitee
M
Michelle family_with_children au
9
Location, location, location!
Pros:

Amazing location, helpful and friendly staff.

Cons:

There’s an odd smell that we smelt in the room and in the lobby.

2026-01-23 via Nuitee
M
Mohammed solo_traveller sa
8
2026-01-19 via Nuitee
M
maqungu solo_traveller za
10
2026-01-18 via Nuitee
H
Hlengiwe family_with_children za
9
Wonderful stay, with breath taking views.
Pros:

Beautiful hotel met my expectations.

Cons:

If they can provide a shuttle service.

2026-01-18 via Nuitee