Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Decent breakfast
Cons:
Cleanliness issues
Room size and quality concerns
Limited amenities

Categories

Cleanliness
6.75
There were multiple mentions of cleanliness issues, including a dirty toilet and a dusty trash bin.
Service
9.75
The staff was described as very friendly and helpful, providing good service.
Location
9.75
Several reviews highlighted the excellent location of the hotel.
Room Quality
7.75
The rooms had some complaints about being small and having inadequate amenities.
Amenities
8.25
Comments indicated a lack of some expected amenities, such as a kettle and decent coffee.
Value for Money
7.75
Some reviews suggested the hotel may not provide good value for its price, compared to private accommodations.
Food and Beverage
8.75
The breakfast was generally considered good, but with limited choices.
Overall Experience
9.25
Overall sentiment suggests a decent experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Luxurious Accommodation
New Hotel offers modern and comfortable rooms equipped with air conditioning, flat-screen TVs, and safes. Guests can relax in a private bathroom with free toiletries and a hairdryer.

Convenient Amenities
Enjoy complimentary WiFi, private parking, and a 24-hour front desk for a hassle-free stay. Indulge in a drink at the bar or savor a meal at the on-site restaurant.

Prime Location
Situated just 2 km from Sarajevo Airport, New Hotel provides easy access to Sarajevo War Tunnel and popular attractions like Latin Bridge and Bascarsija Street.

Book your stay at New Hotel now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 168 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 9.25
S
Sandes • family_with_children • se
9
Pros:

The staff were really nice and helpful and made sure our wishes were met. They helped us with transportation and guided us through the city. Their service was extended even before our arrival when they replied to questions quickly and made sure we were well taken care of during our time at the New Hotel.

Cons:

The only thing we didn't like was that the suite's toilet was a bit small.

2026-04-18 • via Nuitee
A
Alexandre • family_with_children • ch
9
Hôtel idéal pour prendre un vol le matin
Pros:

Emplacement idéal pour prendre un vol le matin assez tôt.
Chambre très bien et prix très correct.
Bien connecté au centre ville avec le tram/bus (mais ~30 min).

2026-04-16 • via Nuitee
B
Branka • extended_group • me
7
2026-04-16 • via Nuitee
S
Sami • family_with_children • de
10
Sehr zufrieden, gerne wieder
Pros:

Personal sehr freundlich,
Sehr sauber und betten sind sehr bequem.
Gerne wieder,
Dankeschön

2026-04-08 • via Nuitee
D
Denis • couple • ba
10
2026-04-05 • via Nuitee
V
Valdina • couple • ch
9
2026-04-05 • via Nuitee
J
Jarosław • solo_traveller • pl
9
2026-04-02 • via Nuitee
P
Perlain • couple • hr
9
Pros:

Lokacija, čistoća i osoblje su bili super!

Cons:

Jedina zamjerka je što tuš nema ručnu slušalicu već samo gore veliku

2026-03-22 • via Nuitee
K
Kasumovic • solo_traveller • se
10
2026-03-22 • via Nuitee
T
Tommy • solo_traveller • fr
8
2026-03-12 • via Nuitee
D
DAVID • solo_traveller • fr
9
2026-03-02 • via Nuitee
M
Melostnoi • couple • rs
9
2026-02-28 • via Nuitee
D
Danijel • couple • se
8
Good location, fantastic staff
Pros:

Pretty good location, good size of the room and very good breakfast

2026-02-08 • via Nuitee
K
KIDI ApS • solo_traveller • dk
8
2026-01-30 • via Nuitee
B
Bajo • extended_group • hr
2
2026-01-21 • via Nuitee
F
Fahad • couple • sa
8
2026-01-19 • via Nuitee
M
Mersida • couple • ba
9
2026-01-19 • via Nuitee
R
Rena • solo_traveller • tr
8
2026-01-15 • via Nuitee
D
Drazen • family_with_children • rs
7
2026-01-13 • via Nuitee
D
dragutin • extended_group • hr
10
Pros:

Sve ok

Cons:

Bez zamjerke

2026-01-11 • via Nuitee