Great Malvern Hotel

Hotels
9 (1442 reviews)
Graham Road , Great Malvern , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1442 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
S
Simon • couple • gb
10
2026-03-07 • via Nuitee
S
Sandra • family_with_children • gb
8
Pros:

Friendliness and location of the hotel,and amazing fresh breakfast,best ever had in a hotel.

Cons:

I think.the decor needs some updating ,but added to the charm,still like your traditional hotel room of years ago.

2026-03-07 • via Nuitee
G
Green • family_with_children • gb
9
Pros:

Good central location, very clean and welcoming. The staff and owners were lovely and the breakfast was great

2026-03-07 • via Nuitee
P
Peter • couple • gb
10
2026-03-06 • via Nuitee
J
Jane • family_with_children • gb
10
Great location
Pros:

Very comfortable and really close to the theatre. Short drive from the hills themselves. Fantastic breakfast

Cons:

Parking is very limited. Carparks close though and reasonably priced

2026-03-06 • via Nuitee
S
Sarah • couple • gb
8
Pros:

Great service

Cons:

nothing very good

2026-03-05 • via Nuitee
H
Hollie • couple • gb
10
Can’t wait to return.
Pros:

Perfect location, rooms were lovely, bathroom was really big. Breakfast and service was outstanding.

2026-03-04 • via Nuitee
G
gary • couple • gb
10
Superb short stay - We will be back
Pros:

I dont usually give reviews but the Great Malvern hotel was excellent all the staff we met were extremely friendly chatty and very helpful the breakfast was superb and we ate at the hotel both nights of our stay very good menu.Location as we were attending the theatre was ideal just 5 min walk i highly recommend this hotel

Cons:

There was nothing we didnt like

2026-03-04 • via Nuitee
L
Lucinda • couple • gb
8
Very enjoyable
Pros:

Great location

Cons:

All ok

2026-03-03 • via Nuitee
D
David • solo_traveller • gb
9
2026-03-03 • via Nuitee
D
Diane • family_with_children • gb
10
Pros:

Excellent, friendly service. They really go the extra mile to make you feel comfortable and special. Every request was met.
The rooms are clean, well furnished and comfortable.

2026-03-01 • via Nuitee
P
Paul • family_with_children • gb
10
Place is great will stay again
Pros:

The family who owned that place were nice and friendly
Food was great
Staff all round decent and happy

Cons:

Elvis is the darts room

2026-03-01 • via Nuitee
J
James • extended_group • gb
10
Great staff, great food and great drinks menu!
Pros:

Great location, great staff, great food & plenty of whiskey!

A group of six of us, all mates, stayed at the Great Malvern Hotel and it was perfect for us to meet up, use as a base for walking the hills and chill out at the end of the day.

Becky checked us in and from the outset had us laughing with her fun sense of humor. The rooms were good; nice and warm, great shower and a lift to all floors (which certainly helped at the end of the night after we had consumed copious amounts of Cotswold Whisky!).

We had several beers in the bar with a great choice of the usual suspects and several other ales available. After quantity became an issue we hit the rum and whisky before moving from the bar to a smaller room later in the night, taking drinks with us.

Next day at breakfast we were looked after by Jeremy who was fantastic. Another great sense of humour with bucket loads of wit (& a little bit of charm ;0) thrown into the mix. The food was delicious and we wanted for nothing. A great start to our day.

To be truthful we all said we wanted to stay but alas hadn’t planned for an extra night.

We loved the fact the owners, management & staff all seem to have a great sense of humour (which I guess some people just don’t get) and certainly looked after us.

We will be back and probably not venture too far from the hotel next time as the whole experience was just what we needed.

Thanks to Jeremy, Becky and all those involved in looking after us at the hotel we really enjoyed our stay and we would highly recommend the Great Malvern Hotel.

Cons:

Limited parking but that’s a minor point.

2026-03-01 • via Nuitee
A
Alan • solo_traveller • gb
10
Excellent service from all the hotel’s staff and management, breakfast was first class and the one night stay on busines
Pros:

Excellent property, well decorated and comfortable

2026-03-01 • via Nuitee
A
Alison • couple • gb
9
Definitely going back
Pros:

The staff were helpful especially the girls at breakfast. Breakfast freshly cooked, no dried out bacon! Extra touches in room, water and nice glasses. Small bowl of sweets and a chocolate on pillow.

Cons:

The only complaint but not much of one was the towels and a pillow case were no longer white. Not sure if towels were yellowed with age or washed out yellow. However did the job

2026-02-25 • via Nuitee
B
Benjamin • solo_traveller • ae
9
I am a regular customer, and the hotel and staff never fails to disappoint.
Pros:

Rooms, car parking, breakfast

2026-02-25 • via Nuitee
F
fran • family_with_children • gb
10
Pros:

Very comfortable with fantastic view, in a central location

Cons:

Couldn't stay longer

2026-02-24 • via Nuitee
A
antonio • couple • gb
8
Gracias
Pros:

Very very good

Cons:

Nothing to dislike

2026-02-23 • via Nuitee
C
Charlotte • couple • gb
9
2026-02-13 • via Nuitee
L
Luke • solo_traveller • gb
9
2026-02-09 • via Nuitee