Great Malvern Hotel

Hotels
9 (1556 reviews)
Graham Road , Great Malvern , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1556 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
K
Kana • couple • jp
8
Pros:

朝食が美味しい。街の中心で便利。

Cons:

エレベーターが使えない時があり、ゆっくり過ぎて少々怖かった。

2026-07-04 • via Nuitee
L
Liz • solo_traveller • gb
8
2026-07-04 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-06-28 • via Nuitee
P
Petra • couple • gb
9
I’d come again!
Pros:

The location and the lovely rooms and comfortable beds and breakfast!

Cons:

The only thing was the carpet, look quite old and it didn’t complete the beautiful room. Squeaky door to the bath room.

2026-06-27 • via Nuitee
L
Lloyd • solo_traveller • gb
9
Pros:

Very helpful and friendly staff.

very clean.

Thoughtful touches in the bedroom.

Great location.

Cons:

Nothing.

2026-06-25 • via Nuitee
S
Stuart • couple • gb
10
2026-06-25 • via Nuitee
J
John Kelly • solo_traveller • gb
10
Pros:

Everything was good

2026-06-21 • via Nuitee
P
Paul • couple • gb
9
2026-06-18 • via Nuitee
G
Glen • couple • gb
10
2026-06-16 • via Nuitee
L
LUKE • extended_group • gb
10
Great place with a real feeling of history but with modern ameneties, good for vegans, lovely staff!
Pros:

The whole experience was excellent, friendly staff, well apointed rooms, a lovely bar and a great breakfast which was well provided for Vegans too.

Cons:

No complaints here.

2026-06-15 • via Nuitee
N
Nuala • solo_traveller • gb
10
Pros:

The central location was unbeatable and the staff were very friendly. As mentioned in other reviews, breakfast was particularly impressive! The hotel is ideally suited for people walking the Malvern Hills: the room included a mat for muddy boots, which was a nice touch.

2026-06-14 • via Nuitee
T
Tracey • solo_traveller • au
9
Pros:

Dinner at the hotel restaurant was fabulous. Home made pies and much more.

The bathroom was huge.

2026-06-14 • via Nuitee
D
Deirdre • couple • gb
10
Another lovely trip to Malvern !
Pros:

Our 2nd visit to the Great Malvern. Very friendly hosts, lovely breakfasts and very nice bar area, with Benji, the friendliest dog ever ! Great location, was only a 5 minute drive from the Morgan Car Tour Experience - the purpose of our visit.
Would definitely stay here again and thoroughly recommend.

2026-06-14 • via Nuitee
W
William Rhys • couple • gb
8
Very good
2026-06-13 • via Nuitee
N
NatalieJl • solo_traveller • gb
10
Every detail thought of, hotel full of character & charm. Wonderful staff. Will be back!
Pros:

Breakfast was lovely, great vegan choices and friendly, warm service from all staff. Nothing was too much trouble throughout my stay and I will definitely return

Cons:

Everything was great

2026-06-12 • via Nuitee
V
Victoria • couple • gb
10
Pros:

Great location
Friendly owners and staff
Great breakfast

2026-06-09 • via Nuitee
J
Jayne • solo_traveller • gb
10
Lovely stay
Pros:

Lovely hotel, very clean, friendly, very good breakfast.

2026-06-07 • via Nuitee
P
Peter • couple • gb
8
2026-06-06 • via Nuitee
K
Karen • couple • gb
7
Comfortable
Pros:

Breakfast was good

Cons:

Better furniture, update it !

2026-06-04 • via Nuitee
A
Alice • family_with_children • gb
8
Pros:

Really friendly and welcoming staff, lovely breakfast and comfy room.

2026-06-04 • via Nuitee