Great Malvern Hotel

Hotels
9 (1523 reviews)
Graham Road , Great Malvern , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1523 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
H
Helen solo_traveller gb
9
2026-05-16 via Nuitee
D
DAVID extended_group gb
9
PERFECT TWO NIGHT STAY
Pros:

Lovely room and the location perfect for the Malvern Hills. Small but nice town.
Breakfast superb and we ate at the Hotel one night and the food was excellent and home made.

Cons:

None.

2026-05-15 via Nuitee
D
Dave couple gb
9
2026-05-12 via Nuitee
P
Paul couple gb
8
Would be happy to stay again and recommend it to others.
Pros:

The breakfast was delicious and the choice extensive.

2026-05-11 via Nuitee
K
Kim solo_traveller gb
10
Pros:

Very friendly and helpful staff. Great central location.

Cons:

Liked everything.

2026-05-11 via Nuitee
H
Heywood couple gb
9
Very relaxed, great host, ideal central location, good beer in the bar, best sausages in years!
Pros:

The studio apartment was excellent - very clean, quiet, well furnished. lots of space, Literally across the road from the hotel front door. Breakfast was excellent - great choice, excellent service by the host and everything served without any plastic or paper wrapping. small jars for butter, sugar, jam, coffee etc!

Cons:

Very minor issue and only for awareness the staircase to the first floor apartment is a little bit steep so some people may need to take extra care if carrying luggage.

2026-05-11 via Nuitee
E
Ed solo_traveller gb
10
2026-05-11 via Nuitee
C
chris couple gb
9
Highly recommended, I would definitely stay again.
Pros:

Great location, exceptional breakfast, super friendly staff.

Cons:

Parking was a bit tricky but not terrible.

2026-05-11 via Nuitee
P
Paul solo_traveller gb
9
2026-05-10 via Nuitee
T
Timothy couple gb
10
2026-05-09 via Nuitee
J
John extended_group gb
9
Excellent Malvern option.
Pros:

Quality of ingredients for breakfast was great. Hotel bar buzzy with folks from outside coming in - felt lively. Owner is a real character - more Prunella Scales than John Cleese. Shower was a real highlight, excellent temperature and pressure after a long walk.

2026-05-08 via Nuitee
J
Jave007 couple gb
10
Well placed, great staff
Pros:

The staff were friendly and helpful and the breakfast was very good but one of us does not have breakfast anyway. The hotel was very well situated for all that Malvern has to offer and we enjoyed visiting quite a few places although the museum was closed. The room was a studio opposite the hotel and was clean and comfortable. We did get disturbed by the bin men in the alley behind the studio around 07:30 emptying many bins, but there is not much that can be done about that and will only be on that particular day every couple of weeks. We were staying at the hotel as we were attending the Malvern flower show at the 3 counties showground which we really enjoyed. We had intended to use the shuttle bus to the event but went in the car instead which was easy and better if you are buying a lot at the show. The hotel is near the base of the Malvern hills so is ideal if you want to go walking which we intend to do when we return later in the year.

Cons:

It can be a little noisy at times as it is on a main road junction and if you are staying when the bin men empty the bins to the flats behind the studio.

2026-05-08 via Nuitee
M
Maria couple gb
10
Great hotel staff very friendly would highly recommend breakfast is exceptional
Pros:

Very clean , room was great looked newly refurbished very comfortable

Cons:

Car park was interesting, however very reasonable priced off site parking very close to hotel

2026-05-07 via Nuitee
C
Caroline couple gb
9
2026-05-07 via Nuitee
T
Tracy solo_traveller gb
10
Pros:

Lovely staff nothing was to much

2026-05-06 via Nuitee
R
Rathnayake solo_traveller gb
10
Pros:

Breakfast was excellent.

Cons:

Lack of parking

2026-05-05 via Nuitee
S
Samantha couple gb
9
Good all round hotel for a short break
Pros:

Perfect location for the theatre, friendly and informative, great breakfast and the rooms were comfortable and very clean

2026-05-04 via Nuitee
S
Simon couple gb
8
2026-05-02 via Nuitee
R
ROSALIND couple gb
9
A welcoming and comfortable hotel, brilliantly located for Malvern and the hills.
Pros:

Comfortable room, fabulous shower and glorious breakfast. We also had dinner in the hotel - a varied and interesting menu and the food well cooked and presented.

Cons:

Our room was a bit cold on our first evening - but our fault, we didn't do anything about it!

2026-05-01 via Nuitee
M
mark couple gb
9
Pros:

Great location and food

2026-04-28 via Nuitee