Great Malvern Hotel

Hotels
9 (1480 reviews)
Graham Road , Great Malvern , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1480 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
F
Fitzgerald • extended_group • ie
10
2026-03-21 • via Nuitee
S
Serhii • family_with_children • ae
10
We had a wonderful stay and truly enjoyed every moment of our visit. Everything was perfectly arranged, and the overall
2026-03-20 • via Nuitee
M
maria • couple • gb
9
We highly recommend the Great Malvern Hotel, very welcoming and fabulous breakfast
Pros:

Location is perfect, easy walking distance to town and nearby pubs and restaurants. Only 7 parking spaces at the side of the hotel but there were a couple available for the whole time we were there.
Room was large and comfortable, nice extra touches such as towelling robes and an umbrella in case of rain.
Breakfast was fabulous, table service, lots of choice, good coffee and friendly service.
Staff were extremely helpful, no issues with us checking in early or leaving car for a couple of hours after checkout. All in all highly recommend the Great Malvern.

2026-03-18 • via Nuitee
D
David • family_with_children • gb
9
2026-03-16 • via Nuitee
D
Deborah • couple • gb
10
2026-03-16 • via Nuitee
S
Samuel • solo_traveller • gb
10
2026-03-16 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-03-15 • via Nuitee
J
Jessica • solo_traveller • gb
10
A welcoming hotel, great staff and location.
Pros:

What a fabulous stay! I had contacted the property prior to arrival to arrange early check in due to touring and I was lucky to enough to be looked after well. The staff on reception were so kind and helpful. The room I had was lovely and it was a nice touch to have sweeties and chocolates on the bed! Thank You. I was performing at the theatre and didn’t return until late. The side door (24h access with pass) was easily used and meant I didn’t disturb many people on my return. I slept well and the bed was comfy. The breakfast room was lovely and greeted by house staff. They were so kind and there was no rushing at all. The breakfast was LUSH, and the coffee was just right. Thank You for looking after me! I had the best time in Malvern :) I hope to return again when the tour does its rounds again.

Cons:

Truly? Nothing. It was an absolute blast.

2026-03-15 • via Nuitee
D
Debbie • couple • gb
9
Pleasant stay on business trip
Pros:

Centrally located

Cons:

Nothing

2026-03-15 • via Nuitee
J
jacqueline • couple • gb
10
Great value, excellent hosts. Breakfast and dinner both superb!
Pros:

Everything! Found last minute and fortunate to get in due to last minute cancellation. We were visiting relatives nearby and it’s my mums birthday. The twin room overlooking the high street was lovely- comfortable and spacious.

Cons:

Steps up to the room were a little tricky as my mum’s 84 with bad knees but she has managed!

2026-03-11 • via Nuitee
J
Jackie • couple • gb
10
2026-03-09 • via Nuitee
B
Benjamin • couple • gb
10
2026-03-09 • via Nuitee
D
David • family_with_children • gb
9
Nice hotel, central town location
Pros:

Bathroom was fully refurbished, room was great size and breakfast was good

Cons:

Limited parking

2026-03-08 • via Nuitee
G
Green • family_with_children • gb
9
Pros:

Good central location, very clean and welcoming. The staff and owners were lovely and the breakfast was great

2026-03-07 • via Nuitee
S
Simon • couple • gb
10
2026-03-07 • via Nuitee
S
Sandra • family_with_children • gb
8
Pros:

Friendliness and location of the hotel,and amazing fresh breakfast,best ever had in a hotel.

Cons:

I think.the decor needs some updating ,but added to the charm,still like your traditional hotel room of years ago.

2026-03-07 • via Nuitee
P
Peter • couple • gb
10
2026-03-06 • via Nuitee
J
Jane • family_with_children • gb
10
Great location
Pros:

Very comfortable and really close to the theatre. Short drive from the hills themselves. Fantastic breakfast

Cons:

Parking is very limited. Carparks close though and reasonably priced

2026-03-06 • via Nuitee
S
Sarah • couple • gb
8
Pros:

Great service

Cons:

nothing very good

2026-03-05 • via Nuitee
G
gary • couple • gb
10
Superb short stay - We will be back
Pros:

I dont usually give reviews but the Great Malvern hotel was excellent all the staff we met were extremely friendly chatty and very helpful the breakfast was superb and we ate at the hotel both nights of our stay very good menu.Location as we were attending the theatre was ideal just 5 min walk i highly recommend this hotel

Cons:

There was nothing we didnt like

2026-03-04 • via Nuitee