Great Malvern Hotel

Hotels
9 (1542 reviews)
Graham Road , Great Malvern , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1542 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
P
Peter • couple • gb
8
2026-06-06 • via Nuitee
A
Alice • family_with_children • gb
8
Pros:

Really friendly and welcoming staff, lovely breakfast and comfy room.

2026-06-04 • via Nuitee
K
Karen • couple • gb
7
Comfortable
Pros:

Breakfast was good

Cons:

Better furniture, update it !

2026-06-04 • via Nuitee
N
NICOLA • couple • gb
10
Will stay again.
Pros:

Great location
Lovely hotel
Absolutely faultless chap on reception, went above and beyond. Didn’t catch his name but he was absolutely fantastic.

Cons:

Nothing

2026-06-03 • via Nuitee
P
Paula • solo_traveller • gb
10
Pros:

Lovely family run hotel

Cons:

Homely, felt comfy and relaxed

2026-05-31 • via Nuitee
D
David • solo_traveller • gb
10
Superb
Pros:

Well maintained period property in centre of town and close to the Festival Theatre
Excellent choice of beers and bar and restaurant options
Lift to all floors
Housekeeping faultless and rooms airy and comfortable
Restaurant and bar staff very professional and made my stay relaxing and enjoyable

Cons:

Nothing

2026-05-31 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-05-30 • via Nuitee
S
Scott • solo_traveller • gb
8
2026-05-28 • via Nuitee
S
susanna • couple • gb
8
2026-05-28 • via Nuitee
D
David • couple • gb
8
Very convenient for the theatres right in the heart of the town with immediate access to walks up the hills.
Pros:

Lovely light, airy, double-aspect room with a spacious brand new modern bathroom. Downstairs bar areas were just like a 1950s rural pub so not for us but the breakfast upstairs was great. On-site parking much appreciated.

Cons:

The bar and snug

2026-05-27 • via Nuitee
B
Benjamin • solo_traveller • ae
10
Pros:

Always a pleasure to stay at the Great Malvern. Excellent service, rooms & breakfast.

2026-05-27 • via Nuitee
S
Sarah • couple • gb
9
Super friendly and comfortable stay for a cheeky working holiday!
Pros:

We stayed for two nights. Breakfast on the first morning was delicious and entertaining! For the second morning the staff very kindly made us a cold packed breakfast tray, the night before, to take away with us as we were having to check out at 5.30am. This was also a perfect combo and delicious!
Our room was clean and very comfortable, and well supplied with tea and coffee.
The hotel is perfectly located for exploring Malvern on foot, which we did while there. An would be a great spot for exploring further afield too.
Would love to have stayed longer.

Cons:

Parking! We always filter for free parking when looking for hotels. Parking here is very limited and very tight, not suitable for our vehicle (short wheel-base transit-size van). We did manage to wiggle around in the shared parking behind though.

2026-05-26 • via Nuitee
D
David • couple • us
10
2026-05-25 • via Nuitee
J
Joseph • solo_traveller • us
10
Could not recommend more.
Pros:

Clean and spacious and comfortable room.

That said, the highlight of each day is the amazing breakfast in the peaceful dining room.

Cons:

“Busy” area of Malvern, so occasionally the street noise was noticeable.
Not too much of a concern and the room was laid out very nicely to minimize this, but if I had to offer a criticism, that is all I have.

2026-05-25 • via Nuitee
A
ALEXANDER • couple • gb
9
2026-05-24 • via Nuitee
G
Gill • solo_traveller • gb
10
Lovely
Pros:

Very friendly, comfortable hotel

2026-05-20 • via Nuitee
D
Davies • solo_traveller • gb
8
Ive stayed before and will again
Pros:

I chose a small breakfast the staff were very pleasant

2026-05-20 • via Nuitee
L
Liz • solo_traveller • gb
8
2026-05-18 • via Nuitee
N
Niall • solo_traveller • gb
10
Friendly, comfortable and charming
Pros:

Everything. Friendly and welcoming and the owners of the hotel were wonderful. I had a gorgeous stay.

2026-05-18 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-05-16 • via Nuitee