Ciudad de Jaca

Hotels
7.3 (2683 reviews)
7 de febrero, 8 , Jaca , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Packed lunches
Ski storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Room Quality
Food and Beverage

Categories

Cleanliness
6.98
Cleanliness mentioned as good, but there are issues noted with the old facilities.
Service
8.45
Service is consistently described as friendly and helpful.
Location
8.49
Multiple reviews mention the excellent location of the hotel.
Room Quality
6.74
Room quality has issues with noise and outdated aspects.
Amenities
7.17
Amenities mentioned are basic and lacking in variety, especially for breakfast.
Value for Money
6.93
Good value is noted, but note that some aspects don't meet expectations.
Food and Beverage
6.48
The breakfast is described as too light and not satisfactory for the price.
Overall Experience
7.15
Generally a good but mixed experience as per various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

Historic Setting in the Aragonese Pyrenees
Located in the heart of Jaca, this traditional hotel offers a charming stay surrounded by the beauty of the Aragonese Pyrenees. Just steps away from local attractions, guests can immerse themselves in the rich history and culture of the region.

Cozy Rooms and Common Areas
The rustic heated rooms at Ciudad de Jaca provide a comfortable retreat after a day of exploring. Guests can unwind in the cosy lounge area by the fireplace or enjoy room service for added convenience during their stay.

Convenient Location for Outdoor Activities
With ski storage available and proximity to the Candanchú and Astún Ski Resorts, Ciudad de Jaca is the perfect base for outdoor enthusiasts. Whether visiting in summer or winter, the hotel's location offers easy access to a variety of recreational opportunities.

Experience the beauty of the Aragonese Pyrenees at Ciudad de Jaca - book your stay now for a memorable getaway.

Important information:

Please let Ciudad de Jaca know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please bear in mind that the contact hours to reception are: From 16:00hs to 22:00 hs.

PETS: Not included in the accommodations price.
Price: €10 per night and per pet.
PARKING: Not included in the accommodations price.
Price: €15 per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 2683 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.74
Amenities: 7.17
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.15
D
Doëns • solo_traveller • fr
9
2026-05-16 • via Nuitee
A
Agnes • couple • se
7
2026-05-15 • via Nuitee
N
Natalia • couple • es
5
2026-05-14 • via Nuitee
M
Martín • family_with_children • es
6
2026-05-14 • via Nuitee
J
jean luc • couple • fr
7
Cons:

Chauffage sol très puissant sans réglage.

2026-05-14 • via Nuitee
M
mlucenam • solo_traveller • es
6
No cuentes con la cafetería ni con la amabilidad de la misma. Mejor desayuna fuera. Ubicación excele
Pros:

La ubicación

Cons:

Solo había 2 enchufes de en la habitación, entraba luz ya que la cortinas no tapa la ventana al completo, la cafetería con un horario marcado de 7.30 a 9.30am,que de por si es muy justo, comenzaba a recoger antes de la hora de fin y el último día que bajamos a desayunar, no teniéndolo inlcuido pero lo íbamos a abonar a parte, eran las 8.20 y no habían abierto indicándome de mala forma que debíamos haberlo reservado, algo que no estaba informado en ningún sitio y si su horario establecido el cual no cumplían.

2026-05-13 • via Nuitee
E
Erundina • family_with_children • es
8
Volveria a alojarme en una próxima visita.
Pros:

La atencion del personal.
La ubicación es excelente.

Cons:

El baño un poco pequeño, pero limpio y aseado.
El parking muy pequeño y difícil de acceder para coches medianos, peligro de roces.

2026-05-12 • via Nuitee
R
Raïssa • solo_traveller • fr
8
Trés agréable pour passer une nuit
Pros:

Accueil trés agréable
Literie confortable

Cons:

Bruit de canalisations toute la nuit

2026-05-11 • via Nuitee
N
Nati • solo_traveller • es
9
2026-05-11 • via Nuitee
C
Ciappina • couple • ar
10
2026-05-11 • via Nuitee
P
Peter • solo_traveller • nl
6
Pros:

Is in het centrum en dichtbij allerlei restaurants barretjes

Cons:

De vloerverwarming kon niet uit, had al geklaagd maar hielp niet. Hierdoor kamer veel te warm en moest met open raam slapen met uitzicht op een plat dak en de rommel van de buurman.
Slecht geslapen.

2026-05-11 • via Nuitee
S
Sara • family_with_children • es
8
Pros:

El desayuno y l uabicación

Cons:

Se oye demasiado entre habitaciones

2026-05-11 • via Nuitee
J
Jose Maria • family_with_children • es
5
No recomiendo, necesita una puesta al día.
Pros:

Me gusto la ubicación, muy cerca del centro.

Cons:

No me gusto que las habitaciones no se corresponden con las fotos del anuncio, son pequeñas, antiguas y el colchón se hundía muchísimo no pudiendo descansar en condiciones.

2026-05-11 • via Nuitee
N
Noelia • couple • es
6
Ubicación excelente pero las instalaciones regular.
Pros:

La ubicación y el personal.

Cons:

La habitación que nos tocó no tenía nada que ver con las fotos. Además la almohada era bastante incómoda.
Desayuno muy escaso para su precio.

2026-05-11 • via Nuitee
A
Alejandro • couple • es
10
Calidad precio muy buena
Pros:

Todo

Cons:

Nada

2026-05-10 • via Nuitee
J
Juan • solo_traveller • es
9
2026-05-10 • via Nuitee
A
Adrian • solo_traveller • es
10
2026-05-09 • via Nuitee
E
Eva • solo_traveller • fr
8
2026-05-09 • via Nuitee
C
Cork69 • solo_traveller • es
10
2026-05-08 • via Nuitee
F
Francisco Javier • solo_traveller • es
10
2026-05-07 • via Nuitee