Aurora House Ubud

Hotels
ZUZU HS
7.6 (23 reviews)
Jalan Arjuna, Ubud, Bali, 80751 , Ubud , ID

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Free airport transportation
Front desk (limited hours)
Smoke-free property
Scuba diving on site
See all facilities

Review Highlights

Pros:
Excellent location
Standard amenities
Cons:
Poor cleanliness
Challenges with staff availability

Categories

Cleanliness
5.4
Bad smells, like septic; no towel, toilet paper or soap.
Service
8.4
Hard to find staff, but otherwise standard quality for this hotel tier.
Location
9.4
While the location is excellent.
Room Quality
5.4
Accommodation was very basic; my rooms had no top sheets.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
7.4
Standard quality for this hotel tier.
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
8
Mixed experience; strong location but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:16

Property Description

Experience the charm of Aurora House Ubud, perfectly situated in the heart of Ubud.

Stunning Views and Relaxing Spaces
Take in breathtaking views from our terrace and garden, providing a serene escape in a vibrant locale.

Comfort Meets Convenience
Our 11 air-conditioned rooms come equipped with LCD televisions and complimentary WiFi, ensuring a relaxed and connected stay.

Excellent Amenities for Your Comfort
Enjoy convenient amenities such as room service, dry cleaning, luggage storage, and a 24-hour airport shuttle, making your stay seamless and enjoyable.

Don't miss the chance to immerse yourself in the cultural heart of Ubud; book your stay at Aurora House Ubud today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 23 reviews
Cleanliness: 5.4
Service: 8.4
Location: 9.4
Room Quality: 5.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8
S
Sue friends
6
Pros:

While the location is excellent, the accommodation was very basic. My rooms had no top sheets, also no towel or toilet paper or soap. Bad smells, like septic. Hard to find staff.

2025-08-14 via Nuitee
C
Colleen
6
Pros:

Everything was great! Staff were friendly and amazing! They even own a shop right behind the property so I was able to pick up some cute dresses and tops! Thanks for making me feel welcome!

2025-06-17 via Nuitee
L
Laura
10
Pros:

It was peaceful and quiet. The property is traditional decorated with ponds, fountains plants making it feel like a secret secluded getaway.

2025-06-16 via Nuitee
R
ROGERIO
8
Boa localização e atendimento
Pros:

Hotel muito bom, pequeno e ambiente familiar. Café da manhã bem simples. A água do chuveiro não esquentava. Como cheguei após 00:00, as informações do check in estavam num quadro de avisos, o que foi bem conveniente. Localização ótima, bem no centrinho de Ubud

2024-09-01 via Nuitee
M
Mei
6
Pros:

Arrived at 4:30 pm, the hotel was empty, no staff around. Waited a long time, a janitor showed up. Nobody around when I would like to check out.

The bedding is a bit old.

2024-08-25 via Nuitee
I
Iqbal
6
Pros:

I recently stayed at Aurora House Ubud and had a pleasant experience. As someone who doesn’t have high standards and just needs a place to stay, I was quite happy with my choice. The property looked good.

I don't spend much time in my room, so I found everything to be satisfactory for my needs. The accommodation provided a comfortable and suitable place for my stay.

2024-07-21 via Nuitee
S
Sofia
8
Amazing stay
Pros:

Amazing stay, the service was great the facility was beautiful.
I would have appreciated soap in the bathroom, but everything else was fine.

2024-07-06 via Nuitee
B
Brenda
8
Pros:

This was a wonderful family property and I felt safe and comfortable here. I would say it’s a 2 star hotel and it was affordable. If you have a lot of luggage or if you want to be driven in a car to the door, this is not a place for you.

2024-02-13 via Nuitee
K
Keefer partner
10
Pros:

This property is an absolute steal considering how much you will save on transportation if you're someone who doesnt mind walking a few km here and there. There are many places to shop and eat, some critically acclaimed,and some secret gems. The hotel itself is located down a friendly market alley where welcoming vendors are set up along the sides. The personnel on site are awesome and Manek, their driver, offers very honest prices, and will share his knowledge with you along the way, like an impromptu tour guide without the hefty pricetag. His car is new, clean, and hes a great driver. He is also deeply rooted in the ubud community, and can make recommendations if you need. I would choose nowhere else to stay.

That being said, the room had a very slight odor, which seems normal to many places in Bali because of the humidity.

All in all, aurora house can offer you a room for a great price in an amazing location, and hospitality that money can't buy. Five stars for the heart and vibe.

2023-12-14 via Nuitee
P
P. Brett
4
Pros:

Though this property was highly rated, I was in room #9 and the sink in the bathroom had no running water, there was no soap or trash bin, and there was no staff around to assist. It was also difficult to find with poor signage, and a different location than Google maps took me.

2023-09-18 via Nuitee
K
katty friends
10
Pros:

A quiet place in the center of ubud closest to everything that you can walk to ubud market ubud palace water palace and Restaurants and for far activities manick the owner, can take you for a cheap price😊

2023-09-10 via Nuitee
C
Christopher
8
Pros:

Friendly staff. Room was affordable and clean. Walkable to everything in center city Ubud. No traffic noise. I will stay here again in Ubud.

2023-05-21 via Nuitee
D
Donavan
10
Pros:

Grest place right by artist market

2023-05-20 via Nuitee
V
Verified traveler
8
Pros:

A family run accommodation with friendly staffs. The location is fantastic so convenience to explore market and plenty dining options.
I think this accommodation is value for money but I found the bed (mattress) conditions are really bad so I won’t stay again.

2023-04-29 via Nuitee
V
Vladimir
10
Pros:

.

2023-03-26 via Nuitee
M
Marcus partner
10
Pros:

For a cheap one night stay this place is great. The bed is on the harder side, which was fine for us.

The aircon in our room worked really well.

The door lock was only a padlock, so not the securest of rooms, but good enough for us.

The family that own the compound had lots of pets, including a dog, a puppy, a cat and a turtle(!) which was fun.

We did have to wait a little while to check in as there was no one there when we showed up, but we weren't in a rush.

Note that the entrance is on a fork off of Jl Arjuna. From Jl Raya Ubud keep walking straight down Jl Arjuna and past where it turns to the left. You will see the entrance on the left shortly after.

2023-03-20 via Nuitee
N
Nicole
10
Pros:

The owner and his wife are such kind, caring, and friendly people. I would definitely stay there again!

2023-02-09 via Nuitee
N
Nash
10
Homely feel within an art market =))
Pros:

Homestay was conveniently located within Arjuna Art Market. Walking distance to restaurants and convenience store. Rented vehicle for Ubud day tours to Tegallalang, Alas Harum, Tukad Cepung Waterfall, Kanto Lampo Waterfall and Pura Tirta Empul with owner Pak Manick. He is a friendly and helpful person (like a father, ahaha). Matur suksma.

2022-12-05 via Nuitee
V
Verified traveler
8
Pros:

I really like this hotel !! The location is perfect for walking around city centre of Ubud and easy to find foods even close to starbucks by walking :) i love it. The room is very nice plus the bathroom is clean.

2019-05-02 via Nuitee
V
Verified traveler
6
Pros:

Good spot to be in Ubud. The single rooms are good enough for the small amount of money the double rooms are a lot nicer but a bit noisy. The beds are comfortable and clean. Manick and the starve are very accommodating so overall pretty good really!

2019-01-30 via Nuitee