Hyatt Place Mount Pleasant Towne Centre

Hotels
•
Hyatt Place
8.6 (542 reviews)
1600 Palmetto Grande Drive , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness of the pool
Elevator issues

Categories

Cleanliness
7.91
The pool was described as dingy and needed cleaning.
Service
8.38
Many reviews mentioned friendly and helpful staff, but some had concerns about the response to emergencies.
Location
9.42
The location was frequently praised for accessibility and nearby amenities.
Room Quality
7.87
Some guests noted issues with room comfort and noise.
Amenities
8.4
Amenities like parking were noted positively, but the pool quality affected the overall perception.
Value for Money
9.06
Overall value seemed reasonable based on positive experiences, though specific issues were raised.
Food and Beverage
8.91
Breakfast was well-received, contributing positively to the stay.
Overall Experience
8.88
Mixed experiences, with standout positive aspects and some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:13

Property Description

Luxurious Amenities: From the indoor pool to the fitness center, Hyatt Place Mount Pleasant Towne Centre offers a range of top-notch amenities for guests to enjoy.

Modern Comforts: Relax in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries.

Convenient Location: Located just a short distance from top attractions like USS Yorktown State Park and Patriots Point Links, the hotel provides easy access to the best of Charleston.

To book your stay at Hyatt Place Mount Pleasant Towne Centre and experience true comfort and convenience, reserve your room now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 542 reviews
Cleanliness: 7.91
Service: 8.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 9.06
Food and Beverage: 8.91
Overall Experience: 8.88
R
Roya • family_with_children • us
6
2026-05-18 • via Nuitee
M
Mary • family_with_children • us
10
2026-05-12 • via Nuitee
M
Mazal • couple • il
10
Pros:

הצוות

Cons:

המתקנים

2026-04-30 • via Nuitee
W
Walters • solo_traveller • us
9
Friendly staff, great location with things of shop for and eat
Pros:

Great staying in a center with shops and restaurants to walk to. Close to Charleston tourist activities. Free parking, safe

Cons:

No direct access to hotel from parking structure, pool was meh.

2026-04-29 • via Nuitee
E
Emily • family_with_children • us
10
2026-04-08 • via Nuitee
J
Judy • couple • us
8
Adequate
Cons:

Fridge under par. No microwave. Breakfast was ok.

2026-03-28 • via Nuitee
A
Aleksandar • extended_group • us
10
2026-03-28 • via Nuitee
J
Jen • couple • us
1
WARNING: Serious Safety & Privacy Violation – Stay Elsewhere I strongly urge anyone considering this Hyatt property
Pros:

NA

Cons:

Hotel Management and staff do not prioritize guest safety

2026-03-18 • via Nuitee
C
Cindy • couple • us
7
Nice place, common areas and elevators were dirty and needed desperate vacuuming. The ice makers on all floors were bro
Pros:

Location. The room was comfortable

Cons:

It was a bit confusing finding the entrance and didn't know the lobby was on second floor. Had a hard time finding a cart

2026-03-09 • via Nuitee
D
dana • couple • us
10
2026-03-06 • via Nuitee
L
Leonel • family_with_children • us
10
Pros:

All

Cons:

Nothing

2026-02-11 • via Nuitee
A
Amanda • couple • us
8
2026-01-19 • via Nuitee
A
Angel • family_with_children • us
10
2026-01-19 • via Nuitee
N
Nicholas • couple • us
7
2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
10
2026-01-19 • via Nuitee
M
michael • couple • us
10
wonderful and cant wait to come back!!!
Pros:

Very good breakfast!

Cons:

lol It rained a lot but that's nobody fault lol that's how the weather happens sometimes

2026-01-19 • via Nuitee
S
Shawn • family_with_children • us
5
Will take extra time in consideration of staying at this location next time visiting the Charleston area
Pros:

2 used band aides and no towels in the pool area was a start to a stay that let us down a little. Then we were given room 213 right off the breakfast area and lobby on a Sunday night. Seems we would have been given a room not steps away from all of the foot traffic.

Cons:

See above

2026-01-19 • via Nuitee
H
Heidi • family_with_children • us
8
2026-01-19 • via Nuitee
C
Carmen • couple • us
10
2026-01-19 • via Nuitee
J
Joseph • couple • us
10
2026-01-19 • via Nuitee