Holiday Inn & Suites - Savannah Airport - Pooler by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (389 reviews)
100 Outlet Parkway , Savannah , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location for shopping
Cons:
Cleanliness issues
Misleading information about room quality

Categories

Cleanliness
8.05
Several mentions of room odor and cleanliness issues.
Service
9.55
Most reviews noted friendly staff, though there were complaints about responsiveness.
Location
9.55
Multiple reviews praised the convenient location near shopping and downtown.
Room Quality
8.05
Issues with beds, pillows, and unpleasant odors reported, but overall cleanliness was noted.
Amenities
8.55
Some amenities lacked, such as complimentary breakfast and non-functioning firepit.
Value for Money
8.55
Concerns about pricing versus experience, especially from Hotels.com clients.
Food and Beverage
9.05
No specific mentions, but general quality as expected for the price range.
Overall Experience
9.05
Mixed feedback, mostly positive but with serious detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:58

Property Description

Convenient Location
Located in the Pooler district of Savannah, Holiday Inn & Suites - Savannah Airport - Pooler, an IHG Hotel is situated close to popular attractions like Franklin Square, Ships of the Sea Museum, and City Market, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodations
Guests can enjoy well-appointed rooms at this 3-star hotel, each featuring a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even offer a seating area for added comfort, ensuring a relaxing stay for all visitors.

Modern Amenities
With free WiFi and a 24-hour front desk, Holiday Inn & Suites - Savannah Airport - Pooler provides convenience and connectivity for guests. Additionally, the hotel is just 4 km away from the Savannah/Hilton Head International Airport, perfect for travelers needing easy access to transportation.

Book your stay at Holiday Inn & Suites - Savannah Airport - Pooler for a memorable and convenient Savannah experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 389 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
J
Julie • family_with_children • us
9
2026-02-13 • via Nuitee
J
James • solo_traveller • us
6
2026-02-10 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-01-26 • via Nuitee
S
Salvatore • family_with_children • us
6
It was ok. Not the best experience!
Pros:

Convenient to I95 and shops and restaurants.

Cons:

Several issues with our room:
1. Hot when we walked in and smelled like someone had smoked a cigar. It was apparent this room wasn’t used in a while!
2. Privacy shade broken. Had to manually roll down the shade which was a little painful to my hands.
3. Bathtub had some dirt in it.
4. Body wash container was empty.
On a positive note, the bed was very comfortable!

2026-01-19 • via Nuitee
D
Donna • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Sba • couple • us
10
2026-01-19 • via Nuitee
I
Ikeina • couple • us
10
2026-01-19 • via Nuitee
G
Greg • couple • us
9
2026-01-19 • via Nuitee
R
Ray • couple • us
9
Plan to stay at location again
Pros:

Breakfast could have been much better

Cons:

Breakfast was ok. Pancakes lacked flavor, sausage and bacon was not cooked enough

2026-01-14 • via Nuitee
M
Michael • couple • us
8
Back up for hours on 95, needed a break
Pros:

Service was quick and easy!

Cons:

Too many people and traffic in the area

2025-12-28 • via Nuitee
J
John • couple • us
10
2025-12-26 • via Nuitee
D
David • couple • us
10
Very good staff was very helpful
Pros:

Location

2025-12-25 • via Nuitee
C
Christopher • solo_traveller • us
1
The only refreshing thing I had there was the beer but that’s about it
Pros:

The only thing that is good about the property in this location is that it’s near Tanger outlets which is walkable. It’s at the very least a 1-3 minute walk to the outlet mall but that’s about it.

Cons:

Do not get a room on the first floor (the bottom floor) because your room will smell like cigarettes. Also, the curtains do not move so whichever room you move to, be careful because they will tell you that the curtains are not see through when they are. I had drove past my room in the first floor only to see the interior of my room and that the lady at the front desk lied and said they weren’t see through when they actually were. The curtains do not move, they’re locked and attached to something so that might have a little bit of history as to why they don’t close or why visitors aren’t allowed to adjust them. The staff is very lazy and half assed, before I switched my room on my first night, I was told the cigarette smell in my room would be taken care of but when I moved out my stuff in my room after being gone for 2-3 hours there was nothing done about the foul odor in my first room. Very disappointing. I think the reason it only had good reviews is due to the fact that it’s near that Tanger outlet and a couple of bars too. Nothing special. Save your money because they won’t tell you what you have to pay for and what you don’t have to pay for. Horrible place, I wish I could take my money back.

2025-12-17 • via Nuitee
J
Juliane • family_with_children • us
4
Pros:

The front office staff were very kind

Cons:

It was contained within a bunch of shopping malls, and it was very difficult to get into the property. The beds and pillows were hard and the pillows were flat and uncomfortable. The shower did not work and only put out cold water.

2025-12-14 • via Nuitee
T
Teresa • extended_group • us
7
Pros:

Advantage

Cons:

It had no complimentary breakfast
The staff wasn’t friendly, didn’t greet guest. Spoke only when spoken too, wasn’t inviting.

2025-12-03 • via Nuitee
T
Tabitha • family_with_children • us
10
Enjoyed our stay here. Perfect location for outlet shopping and a short drive to downtown Savannah.
Pros:

Location

2025-11-24 • via Nuitee
B
Beverly • family
6
Pros:

The room was clean. The room was not stocked well. The elevator and hallway smelled like marijuana. It was excessive and disgusting! Just as we were falling asleep there was incredibly loud music and we couldn’t determine where it was coming from. I tried to call the front desk from the room phone and it didn’t work. In addition the air conditioner made a sound like fingernails on a chalkboard. It was very annoying. I rarely write reviews. I have worked in the hotel industry but I also travel frequently and I know how important it is for people to know what they are getting when they book a hotel. The room was clean and that is the best thing I can say.

2025-10-13 • via Nuitee
S
Sung • family
10
Pros:

Big room

2025-10-11 • via Nuitee
J
jennie • family_with_children • us
10
Pros:

The hotel was in a great location next to shopping centers and restaurants in walking distance. The staff was very friendly and rooms were nice.

Cons:

Was a little disappointed that the firepit outside wasn't working. We were looking forward to sitting around it.

2025-10-08 • via Nuitee
J
Jason
10
Pros:

Nice hotel

2025-10-06 • via Nuitee