Holiday Inn & Suites - Savannah Airport - Pooler by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (413 reviews)
100 Outlet Parkway , Savannah , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location for shopping
Cons:
Cleanliness issues
Misleading information about room quality

Categories

Cleanliness
8.05
Several mentions of room odor and cleanliness issues.
Service
9.55
Most reviews noted friendly staff, though there were complaints about responsiveness.
Location
9.55
Multiple reviews praised the convenient location near shopping and downtown.
Room Quality
8.05
Issues with beds, pillows, and unpleasant odors reported, but overall cleanliness was noted.
Amenities
8.55
Some amenities lacked, such as complimentary breakfast and non-functioning firepit.
Value for Money
8.55
Concerns about pricing versus experience, especially from Hotels.com clients.
Food and Beverage
9.05
No specific mentions, but general quality as expected for the price range.
Overall Experience
9.05
Mixed feedback, mostly positive but with serious detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:58

Property Description

Convenient Location
Located in the Pooler district of Savannah, Holiday Inn & Suites - Savannah Airport - Pooler, an IHG Hotel is situated close to popular attractions like Franklin Square, Ships of the Sea Museum, and City Market, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodations
Guests can enjoy well-appointed rooms at this 3-star hotel, each featuring a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even offer a seating area for added comfort, ensuring a relaxing stay for all visitors.

Modern Amenities
With free WiFi and a 24-hour front desk, Holiday Inn & Suites - Savannah Airport - Pooler provides convenience and connectivity for guests. Additionally, the hotel is just 4 km away from the Savannah/Hilton Head International Airport, perfect for travelers needing easy access to transportation.

Book your stay at Holiday Inn & Suites - Savannah Airport - Pooler for a memorable and convenient Savannah experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 413 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
L
LaCysha couple us
6
Pros:

Convinced to interstate

Cons:

All the guest that stayed here was not given complimentary breakfast

2026-05-15 via Nuitee
G
Garcia Z extended_group us
2
2026-05-14 via Nuitee
K
Kerriyanna couple us
9
Will be back for more stayes
Pros:

Clean and nice stay

Cons:

Loved it

2026-05-13 via Nuitee
M
Mahsa.mdi solo_traveller ir
1
2026-05-08 via Nuitee
C
Claire solo_traveller us
10
2026-05-05 via Nuitee
M
Melissa family_with_children us
8
Pros:

Easily located off the highway with food close by.

Cons:

There was something handmade covering the smoke detector in the bathroom and the front desk associate when we left was literally asleep elsewhere not working

2026-05-03 via Nuitee
Y
Yashica solo_traveller us
9
Pros:

I like the customer service. Faye at the front desk was very nice and helpful. Also want to mention Erika in housekeeping thank you, for your kindness.

Cons:

Needed a lightbulb in my lamp. Could have called down or asked a housekeeper but I kept forgetting. 😊

2026-04-28 via Nuitee
D
Darla couple us
10
Perfect location and great staff
Pros:

The breakfast was convenient and easy

Cons:

Rooms were a little dated but good for the price.

2026-04-27 via Nuitee
K
Kelly solo_traveller us
8
Pros:

Clean, roomy..

Cons:

No hot water just warm water while showering.. not too happy..

2026-04-21 via Nuitee
L
Laura couple us
6
Cons:

Breakfast was not included

2026-04-17 via Nuitee
T
Tameka family_with_children us
8
Overall, decent. Breakfast should be included for what you pay. Also didn’t receive towels and washcloths the second and
Pros:

Access to all shopping!

Cons:

Didn’t receive change of towels, washcloths on second and third day of trip. Had to ask for towels and washcloths.

2026-04-16 via Nuitee
D
dawn couple us
8
2026-04-13 via Nuitee
H
Hetty couple nl
8
Geweldig
Pros:

Goede ligging

Cons:

Nvt

2026-04-13 via Nuitee
D
Dedric couple us
10
2026-04-12 via Nuitee
M
McCoy solo_traveller us
10
2026-04-11 via Nuitee
H
Hamilton family_with_children us
9
Nice stay but was very pricey
Pros:

Staff was really nice and helpful with my reservations.

Cons:

Price

2026-04-07 via Nuitee
V
Viau extended_group us
8
2026-03-31 via Nuitee
S
Sasser couple us
4
I won't stay here again.
Cons:

Water was not even warm enough to steam up the mirror in the bathroom. Had to ask for toilet paper as there was only a small partial roll upon check in. Lobby ofc4th floor smelled like sewage.Was promised IHG points to compensate for the problems but was never given them.

2026-03-31 via Nuitee
W
Weaver family_with_children us
9
2026-03-23 via Nuitee
S
Stacy couple us
10
Even though this was a major holiday weekend, the room was quiet.
Pros:

Staff was friendly and helpful. The bed was very comfortable and the bathroom clean.

Cons:

Getting out of the area was difficult because of the stores nearby.

2026-03-16 via Nuitee