Alzira Granada Hotel

Hotels
8.2 (87 reviews)
Rua XV de Novembro, 164 - Centro , São Lourenço , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Safety deposit box
Facilities for disabled guests
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.89
Several reviews mentioned issues with cleanliness, such as water quality in the pool.
Service
9.06
Many guests praised the helpfulness and friendliness of the staff.
Location
9.1
The hotel's location is frequently described as excellent and convenient.
Room Quality
7.55
Some reviews highlighted discomfort due to room size and bed configuration.
Amenities
8.08
Amenities such as the pool and gym received mixed reviews, but the presence of parking was noted positively.
Value for Money
8.04
The overall value seems satisfactory despite some concerns about room quality.
Food and Beverage
7.59
Breakfast options were reported as limited, affecting guest satisfaction.
Overall Experience
8.26
Overall feedback indicates guests generally enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:18

Property Description

Luxurious Rooms and Amenities

The Granada Hotel, located in the heart of São Lourenço, offers air-conditioned rooms with room service and a rich breakfast spread. Each room is equipped with an LCD TV, minibar, and telephone, boasting a contemporary décor and a private bathroom with amenities.

Convenient Location and Accessibility

Situated just 200 meters from Águas Park and Maria Fumaça train station, guests have easy access to nearby attractions like the Teleférico cable car and Antônio Dutra shopping centre. The hotel also provides facilities for disabled guests and free private parking in the hotel's annex.

Complimentary WiFi and Exceptional Service

Enjoy complimentary WiFi throughout the property while experiencing top-notch service from the hotel staff. Book your stay at Granada Hotel for a memorable and comfortable experience.

Important information:

A deposit via bank transfer is required to secure your reservation. Granada Hotel will contact you after booking to provide bank transfer instructions.

Please note that Easter rates include 2 theme parties, with open bar service and free meals.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.2
Based on 87 reviews
Cleanliness: 7.89
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.26
M
Marcelo • family_with_children • br
10
Pros:

Lugar lindo e maravilhoso
Amamos, minas gerais está e meu ❤️❤️❤️

Cons:

Toda cidade ..

2026-03-20 • via Nuitee
G
Gabriel • family_with_children • br
10
2026-03-16 • via Nuitee
J
JULIÃO • family_with_children • br
8
Pros:

Localização

Cons:

Café e leite morno

2026-03-14 • via Nuitee
S
Souza • family_with_children • br
10
Pros:

Limpeza e os funcionários muito atenciosos

2026-03-09 • via Nuitee
P
Paulo Cesar dos Santos • family_with_children • br
8
Pros:

Boa localização, bom café da manhã e boa limpeza.

Cons:

O atendimento no café da manhã não foi muito atencioso

2026-03-02 • via Nuitee
A
ALDENIR • solo_traveller • br
8
2026-03-02 • via Nuitee
L
Luis Claudio de Oliveira • family_with_children • br
2
Pros:

de nada

Cons:

de tudo

2026-02-23 • via Nuitee
R
Rafael • family_with_children • br
9
Pros:

Gostei do atendimento, limpeza e organização, são pontos que fazem a diferença.

2026-02-23 • via Nuitee
G
GERMANO • couple • br
7
Bom
Pros:

Atendimento, refeições,

Cons:

Barulho a noite, ar condicionado do vizinho barulhento

2026-02-14 • via Nuitee
S
Simone Heloisa • extended_group • br
10
2026-01-29 • via Nuitee
A
Amarildo Madona • family_with_children • br
1
Pros:

Nada

Cons:

Tudo , cheguei pra check in após as 14 HS , não tinha quarto disponível , atendente mal preparado , mal educado , falou está saindo um ônibus de excursão , se quiser quarto só daqui umas 2 a 3 horas ou você cancela sua reserva sem custo e você que sabe , tipo assim resolver que estou ocupado ,
Não tem quarto, o problema é seu , eu vou processar o booking e hotel , achei uma falta de humanidade por parte do atende.
Minha reserva está feita , foi aceita ..

2026-01-29 • via Nuitee
A
Ana Letícia • family_with_children • br
7
Pros:

Muito bem localizada, e bem limpa .

Cons:

Achei um pouco desorganizado, chegamos e ficamos cerca de meia hora esperando arrumar o quarto, sendo que a pousada não estava muito cheia, e achei o café da manhã frio , poderia melhorar mais essa questão.

2026-01-28 • via Nuitee
L
LUIS FLAVIO • family_with_children • br
8
2026-01-26 • via Nuitee
V
Vera Coelho • family_with_children • br
10
Vale a pena
Pros:

De tudo

Cons:

Das chuvas demais

2026-01-25 • via Nuitee
R
Ricardo • family_with_children • br
8
2026-01-23 • via Nuitee
W
Wilson Roberto Da Silva • couple • br
9
Foi muito boa
Pros:

Da localidade perto de tudo, do ambiente do hotel e do café da manhã a e recepção foram muitos atenciosos, fácil acesso, hotel silencioso e acesso a varias lojas do centro perto para as compras.

Cons:

A limpeza do banheiro poderia ser todos os dias, ter mais canais de tv, ter uma mesinha no quarto para trabalhar e uma cadeira para facilitar o trabalho de home.

2026-01-23 • via Nuitee
G
gerry venancio da silva • family_with_children • br
10
2026-01-23 • via Nuitee
A
Antonio Ricieri • family_with_children • br
8
Pros:

Localização, atendimento e do apto

Cons:

A piscina estava suja.

2026-01-21 • via Nuitee
C
Clara • couple • br
7
Satisfatória
Pros:

Café bem servido
Localização muito boa, restaurantes, postos de gasolina. Farmácia nas proximidades.

Cons:

Tempo chuvoso!

2026-01-20 • via Nuitee
L
Lygia • couple • br
7
Localização perfeita para quem quer passear a pé por São Lourenço.
Pros:

A localização perfeita para quem quer conhecer São Lourenço a pé.

Cons:

Fizemos a reserva para três dias, como houve uma necessidade de sairmos um dia antes, perguntamos e fomos informado que seria possível haver o reembolso parcial da hospedagem do terceiro dia. Promessa feita, promessa não cumprida. Seria melhor que nos informassem que, por política do hotel e+ou do Booking, essa possibilidade não seria possível. Prometer e garantir que o valor seria devolvido e não cumprir compromete a administração do hotel
|

2026-01-19 • via Nuitee