Hotel Hamlet

Hotels
7.9 (2576 reviews)
Bramstræde 5 , Helsingør , dk

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Good breakfast options
Cons:
Cleanliness issues
Noise from the street
Missing amenities

Categories

Cleanliness
6.73
Some reviews mentioned dustiness and cleanliness issues in the rooms.
Service
8.7
Staff is consistently described as friendly and helpful throughout the reviews.
Location
9.24
Multiple reviews praised the convenient and central location of the hotel.
Room Quality
7.19
Rooms were generally well-furnished and clean, but some guests experienced issues.
Amenities
7.22
Basic amenities are provided; some guests noted missing items like a fridge.
Value for Money
7.68
The overall sentiment indicates that the experience is satisfactory for the price paid.
Food and Beverage
8.23
Breakfast received positive feedback, though some had complaints about specific items.
Overall Experience
8.2
General sentiment reflects a good experience despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Hotel Hamlet, nestled in Helsingør’s bustling city centre, is a charming retreat just a short stroll from the iconic Kronborg Castle. Decorated with artistic flair, our rooms offer a cozy sanctuary with modern amenities. International Dining Experience awaits at our restaurant, Francisco, where delectable dishes made from local ingredients are served with a touch of elegance. Unwind with a scrumptious brunch at this popular spot during weekends. With Convenient Location near the train station and ferry terminals, exploring nearby attractions like Copenhagen and Sweden is a breeze. Immerse yourself in comfort and convenience at Hotel Hamlet today.

Important information:

After booking, you will receive an email from the hotel with payment instructions and all codes needed to access your room.

If you expect to arrive after 19:00, please inform the property in order to receive further check-in instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for DKK 150 per person per night when using an available cot.
    Children from 1 year old to 12 years old stay for DKK 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2576 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
M
Marilena • solo_traveller • ch
8
2026-04-18 • via Nuitee
A
Anja • couple • dk
10
Pros:

Super sødt og serviceminded personale, vi følte os så velkomne, fint værelse

2026-04-18 • via Nuitee
J
Jeremy Teresa • couple • no
9
2026-04-17 • via Nuitee
A
Angel • couple • es
10
We had a good stay and surely stay again next time.
Pros:

The staff are good and approachable.

Cons:

Nothing

2026-04-17 • via Nuitee
B
bo • solo_traveller • dk
10
2026-04-13 • via Nuitee
M
Michelle • solo_traveller • us
8
Lovely, would happily stay again.
Pros:

The hotel and room was charming and cozy. It is located near the train station in the old town but without feeling like a train station hotel in an unpleasant way.

Cons:

The bed linens smell off - at first I thought my pillow had a previous guest’s sour body odor, but I noticed the same smell after I exchanged the pillow. The linens were definitely clean, ao perhaps it’s just the detergent.
Also, I think there was either some lingering cigarette smoke in the carpeting or someone had been smoking nearby. But it wasn’t too noticeable.
I wish the bathroom had more useful hooks and hand towel rail.

2026-04-09 • via Nuitee
M
Matthew • solo_traveller • gb
9
2026-04-08 • via Nuitee
A
Asbjørn • couple • no
9
Hyggelig hotell, sentralt plassert, vi kommer gjerne tilbake.
Pros:

Sentral plassering, hyggelig betjening, stille vi hadde rom mot bakgården,

Cons:

Hotellet ligger i en gammel trebygning og vi var urolige for sikkerheten om det skulle begynne å brenne, uten folk i resepsjonen.
Servanten på badet drenerte dårlig og der var ikke kaldt vann.

2026-04-08 • via Nuitee
S
Susanne Palskov Farnø • couple • dk
9
2026-04-06 • via Nuitee
D
Dyan • solo_traveller • us
7
A mixed bag, but could not find a better rated hotel in the city center.
Pros:

Location was great. Staff at the front desk was very helpful and responsive.

Cons:

Maybe it was the time of year, but too often there was dirt and mud on the stairways and in the hallways, sometimes it was cleaned sometimes it was left for days. Staff at the breakfast were rude and intrusive.

2026-04-05 • via Nuitee
J
Jasmin • couple • ch
7
Tolles Hotel für Aufenthalt in Helsingør
Pros:

- Tolle Lage
- sehr nettes Personal
- grosses Zimmer
- gutes Frühstück

Cons:

- Das Zimmer dürfte in naher Zukunft renoviert werden, war etwas in die Jahre gekommen
- Die Sauberkeit war etwas dürftig, es hätte ruhig etwas mehr geputzt werden dürfen

2026-04-05 • via Nuitee
P
Pernille • couple • dk
8
Pros:

Skøn beliggenhed. Fine værelser. God seng. Lækker morgenmad. Sød og hjælpsom betjening, inkl receptionisten.

2026-04-05 • via Nuitee
M
Mahdi • couple • se
8
2026-04-04 • via Nuitee
H
Håkon Berre • family_with_children • no
10
Pros:

Fantastisk hotel med utrolig hyggeligt betjening og super god service. Vi blev opgraderet til et meget større værelse uden at betale noget ekstra! :-) Rigtig god morgenmad. Alt i alt et meget dejligt ophold.

Cons:

Ingenting

2026-04-03 • via Nuitee
J
Johann • solo_traveller • at
7
Pros:

nette freundliche familiäre Atmosphäre

Cons:

Mischbatterie in der Dusche funktionierte nur mit Gewalt,kein Badeteppich,man musste das Handtuch benutzen,am Bett kein Leselicht,das Raumlicht konnte nicht vom Bett aus bedient werden,sodass man nach dem Licht ausschalten im Dunkeln wieder das Bett erreichen mußte.

2026-04-02 • via Nuitee
S
Susanne • extended_group • dk
8
2026-03-31 • via Nuitee
X
Xavantina • solo_traveller • dk
8
Pros:

God beliggenhed tæt på stationen, hyggeligt lille værelse, ingen lydgener i løbet af natten på trods af det gamle byggeri, personalet var flinke og lod mig tjekke ind en time før tid da jeg skrev og spurgte til det, hvilket var rigtigt dejligt.

2026-03-30 • via Nuitee
I
Inge • couple • dk
8
2026-03-30 • via Nuitee
Y
Yu • solo_traveller • gb
10
2026-03-30 • via Nuitee
S
Svensson • family_with_children • se
8
2026-03-29 • via Nuitee