Ben's Guesthouse Kyoto

Hotels
9.2 (212 reviews)
kamigyo-ku, Ichijyodori Higashimachi 43-1 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Issues with cleanliness
Front desk hours
Extra charges for amenities

Categories

Cleanliness
8.45
Concerns raised about cleanliness in reviews.
Service
9.95
Staff is described as friendly and helpful.
Location
9.45
Conveniently located near shops and restaurants.
Room Quality
9.45
Rooms are spacious and well-equipped.
Amenities
9.45
Location features laundry facilities and well-equipped kitchens.
Value for Money
8.95
Prices for extras such as detergent were noted.
Food and Beverage
8.45
Limited feedback on food and beverage offerings.
Overall Experience
9.45
Guests generally enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:31

Property Description

Convenient Location
Located just minutes away from popular attractions such as Kitano Tenmangu Shrine and Nijo Castle, Ben's Guesthouse Kyoto offers a prime spot for exploring the city.

Modern Amenities
Each unit at the guesthouse is equipped with all the essentials for a comfortable stay, including air conditioning, a microwave, fridge, kettle, and stovetop. The private bathrooms feature a relaxing bath, plush towels, complimentary toiletries, and a hairdryer.

Nearby Landmarks
With the Imperial Palace and Kyoto International Manga Museum in close proximity, guests can easily immerse themselves in the rich culture and history of Kyoto during their stay at Ben's Guesthouse.

Book now to experience the perfect blend of comfort and convenience at Ben's Guesthouse Kyoto.

Important information:

Please note, the front desk is open from 09:00-18:00.

Guests arriving after 18:00 must inform the property in advance. Contact details can be found on the booking confirmation. For guests arriving after 18:00, the property will email guests on self check-in instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People no matter the age stay for ¥1,700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

9.2
Based on 212 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
T
THOMAS family_with_children pf
9
Pros:

Appartement proche des arrêts de bus. Magasin proche autour. Parking pas très cher a côté du logement. Logement bien équipé et confortable.

Cons:

Un peu juste pour 5 si vous avez des grosses valises.

2026-01-22 via Nuitee
P
PeiShan family_with_children tw
7
2026-01-19 via Nuitee
C
chie family_with_children jp
9
満足
Pros:

帰省で家族4人、3泊利用させて頂きました。主人の実家が近いこともあり、帰省の際はまた利用させて頂きたいです。
お部屋はお掃除が行き届いていて綺麗なのと、3泊不自由なく利用させていただきました。
特に、洗濯機と洗濯ハンガーが揃っていて浴室乾燥で乾かせたのと、バスタオルとタオルも日数分用意してあったのがとても助かりました。
また、レンタサイクルをお手頃価格で4台借して頂いき、京都市内をコンパクトに回らせてもらいました。
とても満足しています。また宜しくお願いします。

Cons:

下駄箱の臭いが気になりました。

2026-01-19 via Nuitee
1
14 extended_group us
10
Loved it!
Pros:

Very clean, very comfortable. This is the second time I’ve visited Ben’s guest house and will always recommend or book another stay.

Cons:

No complaints

2026-01-09 via Nuitee
P
Poggio extended_group it
8
2026-01-07 via Nuitee
K
KOKI family_with_children jp
7
2026-01-04 via Nuitee
F
Fangzhen extended_group tw
8
2025-12-23 via Nuitee
A
Aravindan family_with_children jp
8
2025-12-15 via Nuitee
L
Lopez family_with_children es
8
Pros:

Las camas son muy comodas

Cons:

Para 4 persona se queda pequeño

2025-12-07 via Nuitee
A
alessio family_with_children it
9
Tutto ok
Pros:

Tutto ok molto pulita e ordinata

Cons:

Pulizia

2025-11-24 via Nuitee
E
Emiliana couple ph
10
2025-11-24 via Nuitee
P
Petr family_with_children cz
9
Pros:

Clean, comfortable, but small room for 4 people.

2025-11-23 via Nuitee
J
John extended_group gb
7
Pros:

Comfortable, clean, and welcoming. Not a huge amount of room, but that's typical for hotels in Japan.

Cons:

Front desk not open 24 hours, which can be an issue if you leave early and return late.

We had requested a room on a lower floor and were put at the top floor, this was incredibly inconvenient.

There is no elevator, so it's very difficult to get suitcases up/down the stairs.

2025-11-17 via Nuitee
V
Vania family_with_children nz
8
Pros:

Lots of space in the room, washing machine and bathroom doubling as drying room was a huge bonus. Comfortable beds, spacious bathroom with separate sink area, plenty of PowerPoints

2025-11-17 via Nuitee
H
Himanshu family_with_children in
9
Pros:

Good clean apartment with all amenities.

Cons:

Extra prices for anything extra even the detergent.

2025-11-10 via Nuitee
E
Eric extended_group es
8
2025-11-08 via Nuitee
D
Daria extended_group cz
10
Pros:

Very comfortable place, good communication, you have everything you need in the room

2025-11-08 via Nuitee
T
TOFFIN SANDRA family_with_children fr
9
Pros:

Logement suffisamment spacieux, très propre et lits confortables.

2025-10-30 via Nuitee
S
Shahim family_with_children au
1
Smelly shoe rack
Cons:

Shoe rack was very smelly

2025-10-12 via Nuitee
T
Terry family_with_children gb
10
2025-10-12 via Nuitee