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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Staybridge Suites - Newark - Fremont, an IHG Hotel, is strategically located near major attractions such as Shoreline Amphitheatre and Oakland Coliseum, making it the perfect base for exploring the area.
Home-like Comfort
Enjoy the convenience of having a kitchen in select rooms equipped with a fridge, dishwasher, and microwave, providing a homely touch during your stay.
Modern Amenities
With a business centre, free WiFi, and vending machines offering snacks and drinks, Staybridge Suites ensures that all your needs are met for a comfortable and hassle-free stay.
Experience comfort and convenience at Staybridge Suites - Newark - Fremont. Book your stay now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We chose this particular hotel bc it has the family style room - 2 bedrooms. Us 3 women meet up for a couple of nights of girlfriend time every few months and stay in hotels with the family room set up so that's why we choose this particular hotel. First time ever, over 21 years, that we had a problem with getting the room we reserved. Once we all settled and agreed on which rooms the hotel had available - the staff came to my room with a very nice gift basket. After that nice surprise we got on with enjoying our girls trip!
Check in was not good! First we were told come back in an hour and our room would be available. We came back and were told the previous customers decided to extend their stay so the room would not be available. Next we were told that's not accurate, that we can't have the room bc of a maintenance issue with the room. We were not sure what to believe, but we ended up with 2 seperate rooms on the same floor. We asked for a discount and received $200 refund, but we would have prefered the family room we had reservations for. Important - We had no idea a hotel would extend someone's stay and kick a new customer out of their reservation - even though we paid in advance - it's shocking to know that can happen! But airlines do it so I guess hotels can too. :(
Close to restaurant and it was a very nice stay woukd consider to stay there again
Breakfast was just ok.
Love the staff
Room was clean and I’ve got everything I need.
My room card was somehow not working in the morning before checkout. It was fixed but not working again.
Location
Dresser in room wouldn’t close.
It's close to the freeway.
When I went to check in the staff member wasn't in the mood to talk. I asked what time was breakfast and he replied that the information was in the room. I asked if the social evenings where you get a ticket to drink for free were still ongoing. The staff member said we missed those dates already. The other staff members were great and in good moods to answer questions. Great customer service all around. The first person made me want to rent somewhere else.
Everything
Nothing
For the price charged for this room, you would expect basic amenities such as USB outlets to charge devices. Unfortunately, the experience fell far below expectations.
The room was not properly cleaned. A dirty fork was left behind, which clearly should have been noticed during inspection.
The clock in the room is also missing its 9V battery. Every time the key card is removed and the room loses power, the clock resets completely. This may seem minor, but for travelers it becomes an unnecessary inconvenience.
To me, this reflects a management issue more than a housekeeping issue. If leadership conducted routine quality inspections on even a handful of rooms daily, problems like this would be identified immediately. Small cost-cutting decisions — such as not replacing a simple battery — negatively impact the guest experience.
Additionally, the shower water pressure is extremely weak, making it difficult to properly shower after traveling.
To make matters worse, guests are also charged for parking in Newark, which feels more like a revenue grab than a guest-focused policy.
Overall, this property does not deliver value for the price being charged, and I will not stay at this location again in the future.
Everything was exceptional the property the room, the pool area the gym everything was great. I used to work here. I opened this place with other coworkers before they even opened so I was there to experience that and to be a part of that so I come back to this place every summer in spring and stay with my family for one month or two months
I did not like the fact that before checking out I cleaned the room. I did the dishes so the maid wouldn’t have to do it because I know how hard their job is cause I used to work there and once we checked out at 12 o’clock around five something someone from there tried to charge my car $250 so I called the property and the manager answered and I asked him why was my card trying to be charged for $250 when the room was 264 including that the deposit he goes oh because the room smelled like smoke for one I have my kids there I would never smoke with my kids for secondly I don’t even smoke. I don’t do any type of drugs I recently just had a kidney transplant so I rented this room to get away from the outside world so I could heal and so my kids could swim and just so we could be in a quiet environment. I was really upset and pissed off that he would charge my card without even talking to me so when I asked him, why would he charge my card without following up with me to see what the issue was? He said I am so sorry about this. I am so sorry. The card was declined. It didn’t go through so we’re even we’re OK don’t worry about it. We’re not gonna charge you. I even offered to send in my documents for the kidney transplant like I really don’t understand like I told him I’ve been coming to this hotel for years. I worked there and I’ve never had a problem out of any staff there because they knew me so I’m just still mind blown how he could just take it upon himself and just charge someone’s card $250 without even talking to Them.
the room is clean and comfy
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