The Chronicle by Supercity Aparthotels

Hotels
9.2 (500 reviews)
4 Norwich Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Cons:
Noise issues
Limited room temperature control
Infrequent housekeeping

Categories

Cleanliness
8.54
Overall clean and well-maintained as mentioned but issues with room cleanliness reported.
Service
9.99
Consistently praised for friendly and helpful staff.
Location
10
Excellent location, very convenient to attractions and transportation.
Room Quality
8.5
Rooms were functional and comfortable, with some concerns about temperature control.
Amenities
8.53
Well-equipped apartments but some amenities like air-conditioning were lacking.
Value for Money
9.49
Good value considering location and room quality.
Food and Beverage
9.04
No specific food or beverage comments, assumed standard quality for this hotel tier.
Overall Experience
9.53
Overall experience rated positively with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:03

Property Description

Luxurious Suites with Modern Amenities
Experience the epitome of comfort at The Chronicle by Supercity Aparthotels in London. Each suite is elegantly designed and equipped with a flat-screen TV, a fully equipped kitchen, and a private bathroom with premium toiletries. Upgrade to our Executive or two-bedroom suites for added luxuries like Chromecast for your entertainment needs.

Fitness Centre for Health Enthusiasts
Maintain your fitness routine while traveling at our on-site fitness centre. Stay active and energized during your stay at The Chronicle by Supercity Aparthotels.

Prime Location for Sightseeing
Conveniently located near iconic landmarks such as Somerset House and St Paul's Cathedral, our aparthotel offers easy access to the best of London. Explore the city with ease and return to the comfort of your suite.

Book your stay at The Chronicle by Supercity Aparthotels now for a luxurious and convenient experience in London!

Important information:

Any reservation of 5 or more suites will be considered a group and therefore will be subject to specific terms and conditions depending on the group size.

Please note that we do not accept parties and guests must not congregate in any individual suite.

Bookings will be subject to a security deposit of £100 when staying in a Studio Suite or a One Bedroom Suite for a maximum stay of 6 nights. A £250 deposit is required when booking a Two Bedroom Suite or any category for a stay of 7 nights or longer. The deposit can be paid in advance or upon arrival.
The deposit will be released upon departure minus any incidental damages or unpaid charges. Please note that it can take up to 7 working days for the security deposit to be credited following departure. This may take longer than 7 working days for non-UK bank cards & prepaid cards.

Supercity Aparthotels reserves the right to make any additional charges to your credit card which may not be covered by the security deposit. You will be notified by email of any additional charges.

Please note, all our properties are strictly nonsmoking and full security deposit will be retained for smoking within any of our properties; additional fees will be charged for any damages in addition to the smoking fee.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £24 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 500 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
W
william • couple • us
9
It’s quiet and well equipped.
Pros:

Well equipped studio with kitchen

Cons:

Things closed up at night and weekends. Location is basically an office area.

2026-05-11 • via Nuitee
Y
yongjuan • family_with_children • cn
10
Pros:

I would like to give my sincere thanks to Rui, the night shift staff. The service he provided was incredibly thoughtful and warm-hearted.

I travelled all the way from Exeter to London with my daughter for visa application preparation. We needed a large number of documents printed, and we asked Rui for help twice — once at around 10 p.m., and another time in the early hours of the morning. I felt really sorry to disturb him so late, but Rui was patient, considerate and fully understood how urgent our situation was.

He carefully printed nearly 60 pages of documents for us, neatly organised everything and kindly put all the papers into a document bag. He truly helped us in our hour of need.

The room is absolutely amazing as well. It comes with a private fully equipped kitchen, fitted with a coffee machine, a toaster and complete tableware. We could easily make our own breakfast, which made our stay feel just like home. The property is clean, quiet and offers excellent value for money.

Highly recommended, especially for family stays. We will definitely choose this place again when we come back to London.

2026-05-09 • via Nuitee
R
RGB_5 • solo_traveller • nl
9
2026-05-07 • via Nuitee
M
Marie Christine • solo_traveller • fr
9
Pros:

Le personnel très serviable et accueillant

2026-05-07 • via Nuitee
H
Hugo • couple • ar
10
Excelente apartamento, limpio ordenado y moderno.. y con Marina.... estadia asegurada!!
Pros:

La atención de Marina fue extraordinaria, se preocupo por darnos el mejor servicio y siempre estuvo atenta a nuestras solicitudes una genia total!

Cons:

Nada

2026-05-04 • via Nuitee
D
Daniela • extended_group • cz
9
2026-05-02 • via Nuitee
L
Lizi • family_with_children • il
10
Great stay in central London
Pros:

Very clean, renovated appartment.
Small but fully equipped kitchen.
We stayed for a week and had everything we needed.
Location is great, short walk to a Tube station , supermarket and restaurants.

Cons:

Nothing

2026-04-29 • via Nuitee
P
Penny • couple • au
10
Fantastic stay
Pros:

Fantastic 1 bedroom penthouse apartment - with kitchen facilities & a huge terrace

Cons:

Nothing

2026-04-28 • via Nuitee
Z
Zahraa • couple • gb
10
Amazing stay. Great staff
Pros:

Excellent, very comfortable perfect

Cons:

Everything was perfect

2026-04-25 • via Nuitee
A
Angelo • solo_traveller • it
8
Pros:

Struttura tranquilla e silenziosa, comodissima alla metro e ai servizi.

2026-04-25 • via Nuitee
L
Leah • solo_traveller • ch
9
2026-04-23 • via Nuitee
J
Juliette • couple • be
9
Super
Pros:

Studio spacieux avec tout l’équipement nécessaire. Le personnel super accueillant. La station de métro à quelques pas ainsi que les arrêts de bus. Il y a également pleins de restaurants, cafés, boulangeries etc à quelques minutes à pieds.

2026-04-16 • via Nuitee
L
luca • solo_traveller • it
9
Ottima posizione, perfetto per soggiorni lunghi
Pros:

Posizione, tranquillità', appartamenti perfetti per soggiorni lunghi. Il monolocale e' spazioso e fornito

Cons:

Piuttosto strana e scomoda la posizione dei comandi delle luci degli appartamenti. Non sono accanto alla porta ma ben all'interno dell'appartamento

2026-04-13 • via Nuitee
C
Christian • couple • gb
8
2026-04-12 • via Nuitee
M
Michal • family_with_children • cz
10
Pros:

Skvělá lokalita, velký prostorný apartmán, nově zařízený, vše super

2026-04-12 • via Nuitee
D
David • solo_traveller • gb
10
An excellent option for a London stay
Pros:

Room spotless, modern and equipped with everything I needed for my stay.

2026-04-10 • via Nuitee
M
Matteo • couple • it
10
Pros:

L’accoglienza e la professionalità del personale. La location è in una zona perfetta, tranquilla e ben collegata con i trasporti pubblici.

2026-04-08 • via Nuitee
G
Gorkem • couple • tr
9
2026-03-30 • via Nuitee
J
Janya • couple • th
9
The bed was clean and comfortable. The staff were polite and very helpful.
Cons:

1. The ice machine is difficult to use.
2. I am not very comfortable with the type of shower in the room.
3. There are too few hooks or hanging points around the roo

2026-03-28 • via Nuitee
C
Catherine • couple • gi
9
2026-03-23 • via Nuitee