Inntel Hotels Utrecht Centre

Hotels
8.5 (4450 reviews)
Smakkelaarshoek 24 , Utrecht , nl

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Cleanliness of the hotel
Amenities
Wellness facilities
Cons:
Service issues
Room comfort complaints
Breakfast quality

Categories

Cleanliness
8.39
Most reviews noted the hotel as clean, with some mentioning minor issues with amenities.
Service
7.86
Mixed feedback on service, with some staff being unfriendly or unprofessional.
Location
9.4
The hotel is praised for its excellent location near various attractions.
Room Quality
8.35
Rooms are generally described as comfortable, though some lack amenities.
Amenities
8.88
The wellness facilities and general amenities were frequently praised.
Value for Money
8.34
Guests felt it was a decent value, though some expected more comfort.
Food and Beverage
7.89
Breakfast received criticism, specifically regarding coffee quality.
Overall Experience
8.86
Overall positive guest experiences despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodations
At Inntel Hotels Utrecht Centre, experience modern rooms with walk-in showers, air conditioning, and flat-screen TVs. The city-inspired design creates a unique ambiance, with some rooms offering spa baths and Finnish saunas for ultimate relaxation.

Culinary Delights
Start your day with a delicious breakfast buffet featuring live cooking. Indulge in International cuisine with gluten-free and vegetarian options at the on-site restaurant for lunch or à la carte dinner.

Relaxation and Wellness
Unwind at the Spa Dôme on the 11th floor, boasting an indoor swimming pool, Finnish panorama sauna, and Turkish steam bath. Stay active at the Life Fitness Gym while enjoying stunning city views.

Book now for a memorable stay at Inntel Hotels Utrecht Centre, conveniently located near Utrecht Central Station and top attractions.

Important information:

All nonrefundable bookings will need to proceed pre-payment through a secure PaySquare link. You'll receive an e-mail with payment link within 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 27.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4450 reviews
Cleanliness: 8.39
Service: 7.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
M
Mustafa • couple • nl
10
Een aanrader voor iedereen om naartoe te gaan
Pros:

Alles was boven verwachting geen minpunt

2026-04-11 • via Nuitee
J
Jane • extended_group • gb
8
2026-04-11 • via Nuitee
B
Birthe • couple • nl
9
Buiten het ontbijt om wat ik wat minder vond. Was de spa en het zwembad allemaal netjes en schoongemaakt.
Pros:

Het was netjes en er was genoeg personeel om je altijd te helpen!

Cons:

Het ontbijt er was te weinig keus

2026-04-11 • via Nuitee
E
Evaldo • couple • nl
8
2026-04-11 • via Nuitee
I
ives • couple • be
7
goed als uitvalsbasis voor Utrecht
Pros:

ligging

Cons:

jong personeel die meer met elkaar bezig waren

2026-04-08 • via Nuitee
D
Demian • couple • nl
9
Pros:

De spa faciliteiten, vooral de Turkse stoombad, zwembad en de jacuzzi ✨

Cons:

Schoonmaak programma van de jacuzzi maakt veel lawaai

2026-04-07 • via Nuitee
U
Uwe • couple • de
5
Pros:

Super Lage in Utrecht besser geht nicht

Cons:

Miserable Betten Staub Überall ab 9Uhr30 wurde beim Frühstück nichts mehr aufgefüllt. An einem Tag Geschnittenes Brot und Brötchen vom Vortag

2026-04-07 • via Nuitee
M
Martyna • couple • de
8
2026-04-07 • via Nuitee
M
M.Palma • couple • gb
8
Great stay!
Pros:

Location was perfect. The staff was very helpfull. The room was very big with walking shower and bath tub. Lovely big windows. Good breakfast.Very quiete, amazing sleep!

Cons:

The pool is not enourmous , and unfortunately kids took over.

2026-04-07 • via Nuitee
A
Assia • couple • nl
9
2026-04-07 • via Nuitee
M
Martins • solo_traveller • nl
7
It was great but the scrambled eggs were bitter
2026-04-06 • via Nuitee
S
Stephanie • couple • nl
9
Pros:

Goeie ligging midden in het centrum. Soepel verlopen met in en uitchecken alles was duidelijk. Wellness kamer was zoals beschreven. Kamer was goed schoon en netjes bij binnenkomst. En duidelijke informatie en instructies voor gebruik sauna en bubbelbad. Tram/trein is niet enorm storend qua geluid. En er ligt een goeie oplossing van oordopjes als je deze wenst te gebruiken.

Cons:

Iets achterstallig qua onderhoud. Paar kleine puntjes. Verder is alles prima. Je merkt dat je wel in het centrum zit , het is iets lawaaierig qua buiten geluiden. Maar niet enorm storend.

2026-04-06 • via Nuitee
S
Simone • couple • nl
9
Pros:

Alles

Cons:

Nvt

2026-04-06 • via Nuitee
B
B-K Mónika • couple • ch
9
Pros:

A szoba felszereltsége kiváló volt! A szobában lévő szauna remek! Nagyon jó a hotel elhelyezkedése.

Cons:

A jakuzzi tisztító programja rendkívül hangos.

2026-04-06 • via Nuitee
C
Chelsea • extended_group • nl
6
2026-04-05 • via Nuitee
E
Else • family_with_children • nl
9
2026-04-04 • via Nuitee
S
Sophie • solo_traveller • be
8
2026-04-04 • via Nuitee
G
Gill • couple • gb
9
Pros:

Lovely modern hotel right next to train station. Didnt eat so cannot comment. Pool and Gym were excellent and clean throughout

Cons:

Nothing, all was really good

2026-04-04 • via Nuitee
T
Tobias • couple • de
9
2026-04-03 • via Nuitee
E
Emily • couple • es
7
2026-04-03 • via Nuitee