Sun Palace Hotel

Hotels
8.5 (318 reviews)
Suruga-ku Minami-cho 11-29 , Shizuoka , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast options
Cons:
Cleanliness issues in some areas
Old equipment in amenities

Categories

Cleanliness
7.5
Some rooms reported cleanliness issues.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9
Conveniently located near Shizuoka Station.
Room Quality
8
Rooms reported as comfortable but with minor issues.
Amenities
8
Facilities were nice, but some equipment was outdated.
Value for Money
8.5
Reasonably priced for the service and location.
Food and Beverage
9
Breakfast options were appreciated, including local styles.
Overall Experience
8.5
General satisfaction with the stay, but noted manageable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Convenient Location
Located just a 3-minute walk from the shinkansen exit of JR Shizuoka Train Station, Sun Palace Hotel is centrally positioned for easy access to all that the city has to offer.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities including free WiFi, a flat-screen TV, a fridge, and an electric kettle with complimentary green tea bags. The addition of an electric outlet in the bed headboard adds a thoughtful touch to enhance guests' comfort.

Convenient Services
With a 24-hour front desk offering dry cleaning services, computer and printer access, a coin-operated launderette, and drink vending machines on-site, guests' needs are well taken care of. Additionally, the availability of chargers for smartphones and tablet computers at the front desk ensures a hassle-free stay.

Ready to experience comfort and convenience at Sun Palace Hotel? Book now for a memorable stay!

Important information:

To eat breakfast at the hotel, a reservation must be made at check-in.

Guests entering or leaving the hotel after 22:00 are advised to inform the hotel in advance.

Please note that there is no parking space for motorbikes.

If you arrive by car, you will be guided to affiliated paid coin parking.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 318 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
C
Chau Wai couple hk
8
2026-03-28 via Nuitee
K
Konstantin couple ru
10
2026-03-27 via Nuitee
H
hsuanwei couple tw
9
2026-03-27 via Nuitee
A
Alex couple gb
9
Good value cheap and cheerful
Pros:

Excellent value
Good traditional Japanese breakfast tray ( European available)

Good location

Cons:

The double bed was quite small

2026-03-26 via Nuitee
望月 solo_traveller jp
7
2026-03-23 via Nuitee
L
Lloyd solo_traveller gb
9
Very good, clean & comfortable place to stay
Pros:

Very clean and comfortable. Good amenities in the room.

Cons:

Nothing really

2026-03-23 via Nuitee
F
Fong Ki extended_group au
10
Pros:

The room is massive, way out of expectation

Cons:

None

2026-03-19 via Nuitee
J
Jin solo_traveller jp
8
2026-03-18 via Nuitee
M
mika couple jp
5
Pros:

駅近い

Cons:

氷があるとよいなあ

2026-03-16 via Nuitee
C
Chie family_with_children jp
9
2026-03-15 via Nuitee
C
Cristian solo_traveller it
1
Anche no
Pros:

Posizione molto comoda

Cons:

Bagno difficilmente vivibile con vasca e tendi a sporche e macchiate. Letto molto piccolo, stanza fredda. Ho perso una delle 2 tessere elettroniche per accedere in camera … mi hanno fatto pagare 1.100 yen

2026-03-14 via Nuitee
S
sachiko couple jp
9
2026-03-12 via Nuitee
Y
yoshihiro solo_traveller jp
5
2026-03-04 via Nuitee
D
D solo_traveller tw
8
Pros:

離車站很近是很棒的優點,附近也有超商可以買消夜。

2026-03-01 via Nuitee
solo_traveller jp
6
2026-02-28 via Nuitee
K
kazue couple ca
10
良かった
Pros:

お部屋が広く綺麗で快適 眺めも良かった

Cons:

強いて言えば 朝食が10時までだとゆっくりできた

2026-02-23 via Nuitee
K
Kobayashi solo_traveller jp
8
ロケーションもスタッフの態度も設備もとても良かったので又泊まりたいと思います。
Pros:

余計なものはなく狭くても快適でした。

Cons:

大した事ではないですが、厳しくみると、ベッドのヘッドボードに付いている照明のスイッチ版が指の跡だらけで汚いと感じた。トイレの便器がザラザラしていて清掃が行き届いていないと感じた。少し残念でした。

2026-02-23 via Nuitee
I
Ikyubon couple de
7
駅から近いきれいなホテル
Pros:

駅から近かった

2026-02-11 via Nuitee
S
Sara extended_group it
5
2026-01-31 via Nuitee
E
Eyunhee couple kr
9
Pros:

역에서 가깝고 깨끗합니다

Cons:

어메니티가 좀 아쉬웠습니다

2026-01-26 via Nuitee