Sun Palace Hotel

Hotels
8.5 (357 reviews)
Suruga-ku Minami-cho 11-29 , Shizuoka , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast options
Cons:
Cleanliness issues in some areas
Old equipment in amenities

Categories

Cleanliness
7.5
Some rooms reported cleanliness issues.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9
Conveniently located near Shizuoka Station.
Room Quality
8
Rooms reported as comfortable but with minor issues.
Amenities
8
Facilities were nice, but some equipment was outdated.
Value for Money
8.5
Reasonably priced for the service and location.
Food and Beverage
9
Breakfast options were appreciated, including local styles.
Overall Experience
8.5
General satisfaction with the stay, but noted manageable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Convenient Location
Located just a 3-minute walk from the shinkansen exit of JR Shizuoka Train Station, Sun Palace Hotel is centrally positioned for easy access to all that the city has to offer.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities including free WiFi, a flat-screen TV, a fridge, and an electric kettle with complimentary green tea bags. The addition of an electric outlet in the bed headboard adds a thoughtful touch to enhance guests' comfort.

Convenient Services
With a 24-hour front desk offering dry cleaning services, computer and printer access, a coin-operated launderette, and drink vending machines on-site, guests' needs are well taken care of. Additionally, the availability of chargers for smartphones and tablet computers at the front desk ensures a hassle-free stay.

Ready to experience comfort and convenience at Sun Palace Hotel? Book now for a memorable stay!

Important information:

To eat breakfast at the hotel, a reservation must be made at check-in.

Guests entering or leaving the hotel after 22:00 are advised to inform the hotel in advance.

Please note that there is no parking space for motorbikes.

If you arrive by car, you will be guided to affiliated paid coin parking.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 357 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
E
Eri • solo_traveller • de
7
お腹も満足、近くて便利
Pros:

駅から近い、朝食もお腹いっぱいになり満足

Cons:

トイレに行く時の段差。何度も引っかかってかなり慎重になった

2026-05-15 • via Nuitee
S
Simone • solo_traveller • it
8
2026-05-13 • via Nuitee
M
Mohammed • solo_traveller • il
10
Pros:

It is perfect for people who wants to visit mount fuji bridge, the hotel is 300 meters far from the main station and 15 minutes train to fuji city and its super close to the main area in Shizouka

2026-05-11 • via Nuitee
M
Monica • solo_traveller • ar
7
2026-05-10 • via Nuitee
S
Stuart • solo_traveller • us
8
2026-05-09 • via Nuitee
M
Maciej • couple • pl
8
Typical for short stay
Pros:

Staff.

Cons:

Small room and tiny bathroom

2026-05-07 • via Nuitee
S
Satoshi • couple • jp
9
最高
2026-05-05 • via Nuitee
M
MAURIS • solo_traveller • th
8
Pros:

Older Hotel with clean comfortable well maintained rooms,friendly helpful staff,quiet location 5 minutes walk to the station

Cons:

Breakfast is set menu,not buffet

2026-05-04 • via Nuitee
M
minhphuong94 • couple • nl
10
Super friendly & responsive staff.
Pros:

The location, convenient from the station

Cons:

Nothing

2026-05-01 • via Nuitee
N
Nicu • solo_traveller • ro
8
2026-04-26 • via Nuitee
R
Rie • solo_traveller • jp
9
Pros:

スタッフさんの対応が丁寧だった
部屋が綺麗だった
駅から近く､有名な飲食店もすぐそばにあった

2026-04-23 • via Nuitee
C
Catalin • solo_traveller • ro
10
Great value for money
Pros:

Same as my first stay last year: great services, good breakfast, nice amenities, clean, close to station, quiet, though small room, but enough to open 1-2 large luggages.
They assisted with receiving (and taking 2 large luggage to our room) , even with a screwdriver upon request.

Cons:

Maybe the shades could be darker to block more light.

2026-04-19 • via Nuitee
C
Curtis M • solo_traveller • us
10
Pros:

Nice quite hotel. Good breakfast. Friendly staff.

Cons:

Only one elevator.

2026-04-17 • via Nuitee
P
PAIBOON • solo_traveller • th
9
Pros:

มี1ห้องติดห้วมุมถนน หน้าต่างกระจกเห็นวิวดี ห้องกว้าง

Cons:

ที่จอดรถ

2026-04-16 • via Nuitee
F
Faye • couple • cn
9
整体很不错！
Pros:

地理位置非常棒，出行非常方便

Cons:

早饭味道一般

2026-04-15 • via Nuitee
T
toshiharu • couple • jp
8
2026-04-12 • via Nuitee
C
CHU SUN • solo_traveller • kr
8
Pros:

매일 아침 일찍 기차를 타야해서 위치를 보고 선택했는데 역시 위치가 너무 좋았을뿐 아니라
깨끗하고 조용했으며 직원들도 친절했습니다
매일 생수를 준비해주시고 타올, 잠옷도 교체해줘서 좋았습니다
마지막날 조식을 일식으로 신청했는데
완전 잘 차려진 가정식같았고 맛있었어요

Cons:

냉동도 되는 냉장고가 아닌게 아쉬웠어요

2026-04-10 • via Nuitee
T
Tom-san • solo_traveller • de
9
Preisgünstige Alternative zu den "Hakone"-Hotels, um den Fuji von Südwesten zu erkunden.
Pros:

Sehr zentrale und ruhige Lage nah am Hauptbahnhof mit zahlreiche ÖPNV-Anbindungen. Sauberes und freundlich geführtes Hotel. Sehr gutes und umfangreiches Frühstück mit westlichen und japanischen Komponenten.

2026-04-09 • via Nuitee
藤江 • couple • jp
8
2026-04-07 • via Nuitee
• family_with_children • jp
8
2026-04-05 • via Nuitee