Swissotel The Stamford Singapore

Hotels
Swissôtel Hotels & Resorts
8.8 (6133 reviews)
2 Stamford Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from staff
Cons:
Overpriced food
Issues with cleanliness in some areas

Categories

Cleanliness
8.71
Mixed reviews; some mentions of grubby carpets and chairs.
Service
9.98
High praise for staff, especially Eddy, providing outstanding service.
Location
9.52
Excellent location with great views and convenient access to attractions.
Room Quality
8.47
Rooms were clean but some mentioned issues like the TVs not working.
Amenities
9
Standard amenities for a hotel of this rating, with good room service.
Value for Money
7.96
Concerns about overpriced dining experiences that did not meet expectations.
Food and Beverage
7.51
Dinner pricing was felt to be excessive for quality received.
Overall Experience
9.28
Overall a wonderful experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:09

Property Description

Iconic Location and Views
Swissôtel The Stamford, towering above City Hall, offers stunning panoramic views of Singapore. Ideal for guests seeking a central and scenic stay.

Luxurious Amenities
With a spa, 2 pools, and 12 dining options, including a sophisticated bar on the 70th floor, guests can indulge in ultimate relaxation and culinary experiences.

Convenient Accessibility and Entertainment
Located near major attractions and nightlife hotspots, guests can easily explore the city. The hotel is part of a complex with a convention and shopping center, ensuring a seamless stay.

Book now for an unforgettable experience!

Important information:

Children below 12 years old who sleep in the existing bed will be free of charge.

Should a rollaway bed be needed, please contact hotel to arrange and it would be subject to additional charges of SGD 100++ per night.

All rooms can only accommodate only 1 baby cot, or 1 rollaway bed due to space constraints and guest safety.

Children above 12 years old will be charged for the extra person charge.

Extra person charge is inclusive of a rollaway bed for room only rate and a rollaway bed plus daily breakfast for room with breakfast rate.

The name on the credit card used and passport provided for the booking should correspond to the guest staying at the property.

As part of our commitment to maintaining our facilities, essential repair works will take place, and one of our two swimming pools will be temporarily closed from 28 February to 26 April 2026. Our circular pool (14.8m diameter and 0.4m deep) will remain available for guests. We appreciate your kind understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 6133 reviews
Cleanliness: 8.71
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.28
K
karmela family_with_children au
8
2026-07-11 via Nuitee
K
Kate family_with_children au
9
2026-07-11 via Nuitee
L
Law couple my
9
Pros:

Very nice view ever

Cons:

Breakfast choices very limited, because I had my breakfast at level 65

2026-07-11 via Nuitee
M
Mohammad solo_traveller ae
10
2026-07-11 via Nuitee
T
Tomas family_with_children lu
10
excellent base to discover Singapore
Pros:

Excellent location, very smooth check-in and check out, clean and spacious rooms, nice swimming pool

Cons:

Would be great to get a general advice on MRT and breakfast options as opposed to discovering it all by yourself

2026-07-11 via Nuitee
A
Angel family_with_children nz
9
Comfortable, luxurious stay in the heart of Singapore
Pros:

Clean, tidy facilities and amenities

2026-07-10 via Nuitee
心怡 family_with_children tw
7
Pros:

地點絕佳,與商場地鐵連通

Cons:

床太小了

2026-07-10 via Nuitee
G
guy extended_group gb
10
Great Hotel super staff😎😎😎😎
Pros:

👍👍👍👍👍

Cons:

👍👍👍👍👍👍

2026-07-10 via Nuitee
V
Vince family_with_children sg
5
A forgettable stay at your hotel to celebrate my wife birthday.
Pros:

The view was breathtaking and the key reason why we choose the place.

Cons:

The swimming pool was overcrowded, and shortage of staff to take order from our benches. It definitely failed in comparison with other high end hotels.

Check in while efficient but was definitely cold. The staff was only keen to check us in fast but wasn’t friendly or helpful. I asked if there was way to get parking complementary coupons for parking in Raffles City, the cold answer was no. What was more upsetting is that I didn’t know I could use the valet parking offered by the hotel to park my car overnight until much later which could have saved me more than $40 of parking charges.

When I shared this episode during the check out, the staff was presumably polite and pretended to jot down my feedback but my wife noticed she didn’t write anything down on her piece of paper. It was so insincere.

I have asked Four Seasons to do simple decorations to celebrate my daughter birthday last year. The cake, the balloons and decoration were outstanding, but I am not sure if I can say the same for your hotel- with some towels decorated as a cake and a cold chocolate cake to celebrate my wife birthday. I think it reveals a lot about the attitude and approach to make guest stay at your hotel a memorable one.

Unless you can convince me, I’m certainly not going back to your hotel.

2026-07-10 via Nuitee
B
Bernadette couple au
10
2026-07-09 via Nuitee
A
Anand solo_traveller gb
10
2026-07-09 via Nuitee
L
Lynn couple sg
10
2026-07-08 via Nuitee
E
Emily family_with_children au
9
2026-07-08 via Nuitee
X
xathanong family_with_children la
9
2026-07-06 via Nuitee
M
MENG CHEN family_with_children tw
10
2026-07-06 via Nuitee
J
JUNG HYUK solo_traveller kr
8
2026-07-05 via Nuitee
A
Andy couple au
10
apart from wanted a view looking at boat hotel etc
Pros:

asked for city view view got back end of tennis court and a hotel view not nice

Cons:

theviewgreat

2026-07-04 via Nuitee
J
Jaclyn family_with_children au
10
2026-07-04 via Nuitee
J
Jan solo_traveller fr
10
2026-07-04 via Nuitee
R
Rüya solo_traveller ch
9
2026-07-03 via Nuitee