Swissotel The Stamford Singapore

Hotels
Swissôtel Hotels & Resorts
8.8 (5677 reviews)
2 Stamford Road , Singapore , sg

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from staff
Cons:
Overpriced food
Issues with cleanliness in some areas

Categories

Cleanliness
8.71
Mixed reviews; some mentions of grubby carpets and chairs.
Service
9.98
High praise for staff, especially Eddy, providing outstanding service.
Location
9.52
Excellent location with great views and convenient access to attractions.
Room Quality
8.47
Rooms were clean but some mentioned issues like the TVs not working.
Amenities
9
Standard amenities for a hotel of this rating, with good room service.
Value for Money
7.96
Concerns about overpriced dining experiences that did not meet expectations.
Food and Beverage
7.51
Dinner pricing was felt to be excessive for quality received.
Overall Experience
9.28
Overall a wonderful experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:09

Property Description

Iconic Location and Views
Swissôtel The Stamford, towering above City Hall, offers stunning panoramic views of Singapore. Ideal for guests seeking a central and scenic stay.

Luxurious Amenities
With a spa, 2 pools, and 12 dining options, including a sophisticated bar on the 70th floor, guests can indulge in ultimate relaxation and culinary experiences.

Convenient Accessibility and Entertainment
Located near major attractions and nightlife hotspots, guests can easily explore the city. The hotel is part of a complex with a convention and shopping center, ensuring a seamless stay.

Book now for an unforgettable experience!

Important information:

Children below 12 years old who sleep in the existing bed will be free of charge.

Should a rollaway bed be needed, please contact hotel to arrange and it would be subject to additional charges of SGD 100++ per night.

All rooms can only accommodate only 1 baby cot, or 1 rollaway bed due to space constraints and guest safety.

Children above 12 years old will be charged for the extra person charge.

Extra person charge is inclusive of a rollaway bed for room only rate and a rollaway bed plus daily breakfast for room with breakfast rate.

The name on the credit card used and passport provided for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 5677 reviews
Cleanliness: 8.71
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.28
M
Marina family_with_children fr
9
2026-04-18 via Nuitee
B
boldkhuyag family_with_children mn
10
Nice hotel in best location
Pros:

Excellent breakfast

2026-04-18 via Nuitee
V
Vinay family_with_children au
1
Bad experience for a family holiday
Pros:

Disappointing with water leaking in bathrooms later actioned after 2 days .
TV not working fixed after issue raised
Air icon not working fixed when issue raised

Cons:

All the above issues happened during our stay

2026-04-17 via Nuitee
D
Duy family_with_children au
9
A spacious, comfortable and exceptionally well-located hotel - we would happily stay here again.
Pros:

The staff were friendly and helpful throughout our stay. The room was spacious with great amenities, which made a big difference travelling with a toddler - there was plenty of space to lay out luggage comfortably while still allowing our child to move around freely. We especially appreciated the comfortable couch and the balcony.
The location is fantastic, with direct access to Raffles City Shopping Centre, offering an excellent range of retail, dining and supermarket options right at your doorstep. The room itself had great lighting and intuitive controls, a good selection of TV channels, and convenient USB charging points.

Cons:

There were no major issues during our stay.

2026-04-17 via Nuitee
Аркадий extended_group ru
10
2026-04-17 via Nuitee
M
Marianne solo_traveller au
9
Pros:

Nice views from the swiss marina high rooms

Cons:

Had trouble finding some westerner food nearby

2026-04-17 via Nuitee
M
May family_with_children au
10
Pros:

The location is very convenient, very close to mrt station and other shopping malls without walking outside in the heat.

2026-04-16 via Nuitee
K
Katharine family_with_children au
9
We thoroughly enjoyed our visit
Pros:

Location, convenience and views were excellent

Cons:

Nothing

2026-04-16 via Nuitee
M
Mahdi solo_traveller au
10
2026-04-16 via Nuitee
A
Angela solo_traveller au
9
Pros:

The location and view of Marina Bay Sands from the balcony.

2026-04-15 via Nuitee
I
Inderjeet family_with_children au
5
Pros:

Breakfast very good
Location very good
Room average with air conditioning only work 21 degrees. Feel sweaty and hot in the night . Terrible air conditioners.

Cons:

Air conditioner
Sink leaking water
Mould in the shower area
Dust in the cupboard

2026-04-15 via Nuitee
W
wong family_with_children hk
9
Good experience, great hotel
Pros:

Great location, professional and friendly staff, clean and tidy rooms

Cons:

The spa area is a bit old and the adult pool was closed

2026-04-15 via Nuitee
A
Anita couple fr
10
2026-04-15 via Nuitee
H
Harald couple ch
8
Angenehmer Aufenthalt
Pros:

Das Zimmer war wohnlich, komfortabel, mit allem erforderlichen ausgestattet. Frühstück europäisch oder asiatisch möglich, alles sehr gut. Die Mitarbeitenden sind aufmerksam & hilfsbereit.

2026-04-15 via Nuitee
Y
Yulia family_with_children gb
4
Disappointing
Pros:

Two restaurants choice for breakfast
Good breakfast

Cons:

The adult pool was closed during our stay and we were informed only on the day of check in. Totally unacceptable and we paid the price for the city hotel with the swimming pool - very unfair and disappointing as no compensation was offered.
Only knee deep child pool was working where adults cannot swim plus it terribly smelled of chlorine.
The rooms are tiny. Not great option compared to other hotels in this price category.
The hotel claims to take care of sustainability and at the same time they put in a take away breakfast liquid yogurt in disposable carton and 200 ml juice that you need to throw away - what a waste… the yogurt leaked all over the place, very unthoughtful.

2026-04-15 via Nuitee
A
Abul family_with_children gb
6
Nice Room but check local services times ahead of travel
Pros:

Room was great, the reception was not to my liking as it required the use of self check-in screens instead of traditional reception desk. Not much option for dinner other than room service as restaurant and local services mostly close by 9pm. More a business hours area and not ideal for late check-in guests, in hindsight we should have eaten before travelling to hotel.

Cons:

The queue was long for the breakfast but we and others were guided away to the sister restaurant without much choice.

2026-04-14 via Nuitee
A
Anton solo_traveller be
6
2026-04-14 via Nuitee
J
Jose extended_group co
9
2026-04-14 via Nuitee
B
Buraya family_with_children th
10
2026-04-14 via Nuitee
B
Brian couple gb
6
Hotel was overpriced based on the availability of facilities. Breakfast was not included in the price and I thought it w
Pros:

Location was excellent and the staff were good

Cons:

Adult pool was being renovated so we only had a children’s pool. Not impressed

2026-04-14 via Nuitee