The Westin St. Francis San Francisco on Union Square

Hotels
•
Westin
8.3 (1190 reviews)
335 Powell Street , San Francisco , us
+1 415-397-7000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Long check-in lines
Marketplace prices

Categories

Cleanliness
7.94
Rooms are wide open and clean, with high standards typical for this hotel tier.
Service
8.91
Staff members were attentive and went above and beyond to assist guests.
Location
8.95
The hotel is conveniently located in Union Square, close to major attractions.
Room Quality
7.9
Rooms were luxurious with excellent views, but a couple of minor issues were noted.
Amenities
7.93
Hotel features were commendable, though some marketplace items were seen as overpriced.
Value for Money
7.89
Prices are somewhat high but align with expectations for the area and hotel quality.
Food and Beverage
8.94
Dining experiences at BourbonSteak were exceptional, with great atmosphere and food.
Overall Experience
7.91
Overall a very pleasant stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:00

Property Description

Luxury Union Square Hotel with Historic Charm and Modern Comforts

Historic Charm and Modern Comforts: The Westin St. Francis San Francisco on Union Square offers a unique blend of historic charm with the iconic Magneta Grandfather Clock and modern comforts in its elegantly furnished "Landmark Building" rooms and stylish "Tower Building" rooms.

Dining Options and Culinary Delights: Guests can indulge in a variety of dining options, from morning coffee at Cafe Rito to exquisite American favorites at The Oak Room Restaurant. The Clock Bar and Chateau Montelena provide the perfect settings for evening drinks and wine tastings.

Convenient Location and Fitness Amenities: Situated in front of a cable car stop and within walking distance to Chinatown, this hotel also boasts a WestinWORKOUT fitness center for guests to stay active. Free WiFi in the lobby ensures connectivity throughout your stay.

Experience the perfect blend of luxury and convenience at The Westin St. Francis San Francisco on Union Square. Book your stay now for an unforgettable experience!

Important information:

Please note that the hotel allows dogs only and no other types of pets.

For guests that book a rate that includes Free Parking, please note this is limited to one standard sized vehicle per night. Oversize vehicles may require additional fees.

Our daily resort fee includes: $25 USD Daily Food & Beverage Credit*, 2 Dynamic Westin St. Francis Stainless Steel Water Bottles, 2 hour bike rental (once per stay), 2 Round trip Cable Car Tickets (once per stay), Wine Tasting Flight for 2 (once per stay), Daily Enhanced High Speed Internet Access. Please visit our Concierge Desk in the lobby for more information about these items/experiences. *Food and Beverage credit is not cumulative and cannot be accumulated for multi-day stays (credit applies to room charges only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1190 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 7.91
H
Henk • couple • nl
9
2026-08-22 • via Nuitee
A
Adéla • solo_traveller • cz
9
2026-08-18 • via Nuitee
N
Nancy and Brian • solo_traveller • us
10
2026-08-14 • via Nuitee
R
Rene • family_with_children • it
5
Cons:

Sauberkeit

2026-08-11 • via Nuitee
L
Laurence • couple • fr
5
2026-08-11 • via Nuitee
A
Axel • family_with_children • fr
6
2026-08-05 • via Nuitee
R
Rebecca • solo_traveller • us
10
The Westin St Francis is a special place, and if you stay there only once you’ll always remember it.
Pros:

The lobby, the floors in the lobby, the hallways, the mail slot drop, the bathroom … all superlative.

Cons:

I thought the bar was a little dark, but what do I know?

2026-08-03 • via Nuitee
R
raul • family_with_children • pa
9
Pros:

Excelente ubicacion, se puede ir a pie a muchos lugares turisticos

Cons:

La zona tiene muchos homeless

2026-08-03 • via Nuitee
J
Jared • family_with_children • au
9
2026-07-19 • via Nuitee
K
Kevin • extended_group • be
9
Mooi hotel en een goede locatie
Pros:

Locatie,

Cons:

De prijs van de parkeergarage. Mocht voor gasten lager zijn. Ik heb voor 3 nachten343 dollar moeten betalen (suc)

2026-07-17 • via Nuitee
M
Michele • couple • us
8
Pros:

Location

Cons:

Small rooms. Towels were thin and not very soft.

2026-07-13 • via Nuitee
S
Simon • solo_traveller • us
10
Old-school glamour in the heart of SF
Pros:

An old-school San Francisco icon in a great location. I did choose "no view" as I was only there for one night, so I can't complain. Interior architecture is amazing (there is a tour of the hotel that I sadly missed). Huge rooms with "classic" styling - so no high-tech showers or complicated touch-screen controls for lighting :) Cocktail bar downstairs is lively and check-in staff were really, really nice.

2026-07-13 • via Nuitee
T
talal • extended_group • kw
10
2026-07-07 • via Nuitee
V
Vanessa • couple • us
4
dump
Pros:

Downstairs was nice

Cons:

There was body hair all over the floor of the bathroom and poop, pee or vomit on the bathroom wall and tile. It also smelled horrible. I had to go downstairs and ask for a room change immediately. They moved me right away. But upon checkout my debit card was charged the holding fee in addition to being charged for my room even through I prepaid the room in full. Supposedly it will go back on my card in 5 days. The rooms are also run down. Having grown up traveling and staying at Westins it was a huge disappointment and can’t say I would recommend it or ever stay there again

2026-07-06 • via Nuitee
B
Begum • extended_group • tr
10
2026-07-05 • via Nuitee
S
steward219 • Friends getaway
10
Great stay!
Pros:

The location is absolutely amazing. You can reach the historical cable car on Powell street with 2-3 mins walk. All other venues can be easily reached by bus or tram or walk. The check in/out was so fast and easy. The staff was very friendly and helpful.
Our room was very spacious with a great view to the city from 19th floor. The bed was comfy and the bathroom was so spacious and clean. I really loved this property and definietly suggest to stay.

2026-06-29 • via Tripadvisor
D
Don • family_with_children • us
10
Pros:

The room was very nice and the bed was soft perfect

Cons:

Did not realize that the gay parade was going on last weekend

2026-06-29 • via Nuitee
L
Luis • couple • us
10
2026-06-22 • via Nuitee
J
JOSE • family_with_children • us
10
Very good
2026-06-16 • via Nuitee
C
christophe • solo_traveller • fr
8
2026-06-15 • via Nuitee